• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Telephone Skills

Results for "telephone skills"


  • S

    Salesforce

    Foundations for Interviewing with Confidence

    Skills you'll gain: Verbal Communication Skills, Interviewing Skills, Professional Development, Technical Sales, Communication, Telecommuting, Storytelling, Sales Development, Sales, Portfolio Management, Branding, Personal Attributes, LinkedIn, Professionalism, Empathy

    4.4 stars, 91 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.4 (91) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    Universidad de los Andes

    Comunicación, experimentación y aprendizaje en liderazgo

    Skills you'll gain: Emotional Intelligence, Empathy & Emotional Intelligence, Teamwork, Community Organizing, Team Building, Social Skills, Leadership, Initiative and Leadership, Team Leadership, Management Training And Development, Leadership Development, Shared Media, Strategic Leadership, Interpersonal Communications, Drive Engagement, Professional Development, Courage, Empathy, Conflict Management, Discussion Facilitation

    4.8 stars, 569 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.8 (569) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of California, Irvine

    Virtual Teacher

    Skills you'll gain: Peer Review, Instructional Design, Instructional and Curriculum Design, Education Software and Technology, Drive Engagement, Instructing, Parent Communication, Instructional Strategies, Student Engagement, Learning Management Systems, Student Support and Services, Course Development, Collaborative Software, Pedagogy, Digital pedagogy, Teaching, AI Personalization, Data Management, Collaboration, Planning

    4.6 stars, 2.4K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.6 (2.4K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • U

    University of Michigan

    Speaking and Presenting: Conversation Starters

    Skills you'll gain: Verbal Communication Skills, Oral Expression, Public Speaking, Persuasive Communication, Communication, Tactfulness, Communication Strategies, Presentations, Interpersonal Communications, Cognitive flexibility, Social Skills, Active Listening, Driving engagement, Friendliness, Adaptability, Ingenuity

    4.6 stars, 104 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (104) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • L

    Liberty Mutual Insurance

    Liberty Mutual Insurance Sales Agent

    Skills you'll gain: Insurance, Insurance Policies, Closing (Sales), Insurance Sales, Overcoming Objections, Sales Prospecting, Productivity, Prospecting and Qualification, Verbal Communication Skills, Workers Compensation, Storytelling, Risk Management, Customer Relationship Building, Customer Retention, Communication, Law, Regulation, and Compliance, Sales Presentation, Consultative Selling, Product Knowledge, Cyber Risk

    4.5 stars, 78 reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.5 (78) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
  • Y

    Yale University

    American Contract Law II

    Skills you'll gain: Commercial Laws, Contract Compliance, Delegation Skills, Insurance and Warranty Claims Processing, Case Law, Mitigation, Fraud detection, Public Policies, Case Studies

    4.9 stars, 267 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.9 (267) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • U

    University of Pennsylvania

    Influence

    Skills you'll gain: Influencing, Relationship Building, Professional Networking, Persuasive Communication, Leadership, Organizational Effectiveness, Organizational Structure, Relationship Management, Business Ethics, Ethical Standards And Conduct, Stakeholder Analysis, Decision Making, Strategic Partnership, Social Network Analysis, Proactivity, General Networking, Self-Awareness

    4.7 stars, 347 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (347) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Virginia

    Product Analytics and AI

    Skills you'll gain: Agile Product Development, Product Improvement, Customer Analysis, Analytics, Analytical Skills, Demand Planning, Usability Testing, Product Management, Customer Insights, AI Product Strategy, A/B Testing, Product Development, Agile Methodology, User Experience, Customer Demand Planning, Advanced Analytics, Data-Driven Decision-Making, Customer experience improvement, Agile Software Development, Software Development

    4.7 stars, 515 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (515) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • J

    John Wiley & Sons

    CompTIA DataX Study Guide

    Skills you'll gain: Supervised Learning, Statistical Methods, Exploratory Data Analysis, Data Preprocessing, Model Evaluation, Data Processing, Data Quality, Model Deployment, Data Transformation, Machine Learning Methods, Image Analysis, Statistics, Statistical Machine Learning, Data Analysis, Data Science, MLOps (Machine Learning Operations), Applied Machine Learning, Unsupervised Learning, Computer Vision, Machine Learning Algorithms

    Beginner · Specialization · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • I

    Imperial College London

    TensorFlow 2 for Deep Learning

    Skills you'll gain: Tensorflow, Generative AI, Recurrent Neural Networks (RNNs), Autoencoders, Generative Model Architectures, Data Pipelines, Keras (Neural Network Library), Model Evaluation, Deep Learning, Image Analysis, Model Training, Bayesian Network, Transfer Learning, Convolutional Neural Networks, Computer Programming, Model Optimization, Applied Machine Learning, Bayesian Statistics, Supervised Learning, Natural Language Processing

    4.8 stars, 722 reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.8 (722) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • I

    IBM

    Unsupervised Machine Learning

    Skills you'll gain: Unsupervised Learning, Dimensionality Reduction, Scikit Learn (Machine Learning Library), Machine Learning Algorithms, Applied Machine Learning, Data Preprocessing, Text Mining, Machine Learning, Big Data, Model Evaluation, Performance Metric

    4.7 stars, 372 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.7 (372) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of Colorado Boulder

    Excel/VBA for Creative Problem Solving, Part 2

    Skills you'll gain: Excel Macros, Visual Basic (Programming Language), Data Import/Export, Solution Design, Programming Principles, Spreadsheet Software, UI Components, User Interface (UI), Automation, Data Structures, File I/O, Data Validation, File Management

    4.9 stars, 1.3K reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.9 (1.3K) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
1…193194195…834

In summary, here are 10 of our most popular telephone skills courses

  • Foundations for Interviewing with Confidence: Salesforce
  • Comunicación, experimentación y aprendizaje en liderazgo: Universidad de los Andes
  • Virtual Teacher: University of California, Irvine
  • Speaking and Presenting: Conversation Starters: University of Michigan
  • Liberty Mutual Insurance Sales Agent: Liberty Mutual Insurance
  • American Contract Law II: Yale University
  • Influence: University of Pennsylvania
  • Product Analytics and AI: University of Virginia
  • CompTIA DataX Study Guide: John Wiley & Sons
  • TensorFlow 2 for Deep Learning: Imperial College London

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok