Hospitality management courses can help you learn customer service excellence, event planning, revenue management, and food and beverage operations. You can build skills in conflict resolution, team leadership, and effective communication with diverse clientele. Many courses introduce tools such as property management systems, reservation software, and budgeting applications, illustrating how these skills enhance guest experiences and streamline operations.

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, AI Personalization, Responsible AI, ChatGPT, Data Ethics, Education Software and Technology, Digital pedagogy, Learning Management Systems, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Ethical Standards And Conduct, Information Privacy, Machine Learning, Context Management, Emerging Technologies
Beginner · Specialization · 1 - 3 Months

University of Virginia
Skills you'll gain: Design Thinking, Creative Problem-Solving, Ideation, Innovation, Creativity, Strategic Thinking, Case Studies, Market Opportunities, Human Centered Design, Curiosity, Storytelling, Growth Mindedness, Business Modeling
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Standard Operating Procedure, ChatGPT, Customer Support, Product Support, Responsible AI, AI Workflows, Customer experience improvement, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Data Ethics, Customer Insights, Machine Learning, Automation, Natural Language Processing, Context Management, Ethical Standards And Conduct
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Interactive Data Visualization, Business Intelligence, ChatGPT, Data Presentation, Infographics, Data Visualization, Dashboard, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, SQL, Data Analysis, Responsible AI, Machine Learning, Presentations, Context Management, Natural Language Processing
Intermediate · Specialization · 1 - 3 Months

Multiple educators
Skills you'll gain: Prompt Patterns, AI Enablement, Personalized Service, Data Ethics, Customer experience improvement, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Customer Advocacy, Large Language Modeling, Responsible AI, Content Creation, Machine Learning, Image Analysis, Context Management
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, ChatGPT, Sales Strategy, Sales Presentation, Sales Enablement, Sales Training, Sales Pipelines, Sales Management, Lead Generation, Sales Prospecting, LinkedIn, B2B Sales, Prospecting and Qualification, AI Personalization, Artificial Intelligence and Machine Learning (AI/ML), Email Marketing, Responsible AI, Marketing Collateral
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Social Media Marketing, Target Audience, Smart Goals, Social Media Strategy, Social Media, Persona Development, Goal Setting, Social Media Management, Key Performance Indicators (KPIs), Marketing, Marketing Strategy and Techniques, Instagram, Facebook, Digital Marketing
Beginner · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Influencing, Persuasive Communication, Organizational Change, Change Management, Overcoming Obstacles, Cognitive flexibility, Behavioral Economics, Decision Making, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Revenue Management, Hotel Operations, Guest Relations, Hospitality Management, Inventory Management System, Property Management Systems
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Process Improvement, Process Management, Business Process, Business Process Management, Process Analysis, Business Process Improvement, Performance Improvement, Quality Improvement, Continuous Improvement Process, Process Mapping, Quality Management, Operational Excellence, Return On Investment, Change Management, Performance Measurement, Risk Management, Business Technologies, Project Management, Pareto Chart, Key Performance Indicators (KPIs)
Build toward a degree
Intermediate · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI Agents, AI Orchestration, Prompt Patterns, Generative AI, LangChain, OpenAI API, Ideation, Verification And Validation, Data Presentation, AI Workflows, LLM Application, Productivity, OpenAI, AI Personalization, Document Management, Responsible AI, AI Enablement, Software Development
Beginner · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Project Closure, Work Breakdown Structure, Earned Value Management, Configuration Management, Project Portfolio Management, Negotiation, Communication Planning, Project Management Life Cycle, Project Risk Management, Project Management, Project Schedules, Agile Methodology, Project Controls, Project Implementation, Product Roadmaps, Scheduling, Project Planning, Risk Management, Team Leadership, Stakeholder Engagement
Intermediate · Specialization · 3 - 6 Months