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  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • H

    HRCI

    Employee Relations

    Skills you'll gain: Employee Performance Management, Diversity Equity and Inclusion Initiatives, Performance Appraisal, Performance Management, Human Resource Policies, Organizational Structure, Policy Development, Conflict Management, Employee Relations, Diversity and Inclusion, Workplace inclusivity, Human Resources, Performance Review, Human Resource Strategy, Human Resources Management and Planning, Employee Engagement, Organizational Strategy, Administration, Staff Management, Business Continuity

    ★ 4.8 (341) · Beginner · Course · 1 - 4 Weeks

  • U

    University of Colorado Boulder

    Battery Pack Balancing and Power Estimation

    Skills you'll gain: Power Electronics, Electrical Power, Electrical Systems, Electrical Engineering, Simulation and Simulation Software, Estimation, Simulations, Matlab, Engineering Calculations, Mathematical Software, Numerical Analysis, Mathematical Modeling, Electronic Components, Scenario Testing, Algorithms

    ★ 4.9 (105) · Intermediate · Course · 1 - 3 Months

  • J

    Johns Hopkins University

    Advanced R Programming

    Skills you'll gain: R (Software), Object Oriented Programming (OOP), Object Oriented Design, R Programming, Debugging, Code Reusability, Functional Design, Programming Principles, Data Structures, Performance Tuning, Performance Testing

    ★ 4.2 (576) · Intermediate · Course · 1 - 3 Months

  • U

    Universidad Austral

    Negociación 4.0

    Skills you'll gain: Negotiation, Conflict Management, Communication, Coaching, Collaboration, Personal Attributes, Emotional Intelligence

    ★ 4.7 (859) · Beginner · Course · 1 - 4 Weeks

  • J

    Johns Hopkins University

    Planning a Patient Safety or Quality Improvement Project (Patient Safety III)

    Skills you'll gain: Design Thinking, Healthcare Project Management, Solution Design, Quality Improvement, Patient Flow, Continuous Quality Improvement (CQI), Patient Safety, Creative Problem-Solving, Innovation, Brainstorming, Project Management, Problem Management, Clinical Practices, User Centered Design, Creativity, Process Modeling, Collaboration, Empathy

    ★ 4.8 (200) · Mixed · Course · 1 - 4 Weeks

  • U

    University of Illinois Urbana-Champaign

    Introduction to Financial Analysis - The "Why?"

    Skills you'll gain: Financial Analysis, Financial Statement Analysis, Finance, Accounting, Financial Accounting, Business Valuation, General Accounting, Financial Acumen, Financial Statements, Financial Management, Balance Sheet, Corporate Finance, Income Statement, Accounting Records, Entrepreneurial Finance, Risk Analysis, Cash Flows, Equities, Organizational Structure, Governance

    ★ 4.7 (351) · Beginner · Course · 1 - 4 Weeks

  • M

    Microsoft

    AI agent fundamentals with Azure AI Foundry

    Skills you'll gain: AI Workflows, Generative AI Agents, Agentic Workflows, Artificial Intelligence and Machine Learning (AI/ML), Agentic systems, Microsoft Azure, LLM Application, Artificial Intelligence, AI Integrations, Model Deployment, Prompt Engineering, Application Deployment, Program Development, GitHub, Development Environment, Software Development, Natural Language Processing, Technical Documentation

    ★ 3.6 (18) · Intermediate · Course · 1 - 4 Weeks

  • T

    The Hong Kong University of Science and Technology

    Developing Android Apps with App Inventor

    Skills you'll gain: Android Development, UI Components, User Interface (UI) Design, Android (Operating System), Mobile Development, Interactive Design, Application Development, Video Game Development, No-Code Development, Mobile Development Tools, Data Storage, Game Design, Program Development, Global Positioning Systems, Programming Principles, Computer Programming, File I/O, Computational Logic, Development Testing

    ★ 4.4 (499) · Beginner · Course · 1 - 3 Months

  • M

    Microsoft

    Cybersecurity Identity and Access Solutions using Azure AD

    Skills you'll gain: Azure Active Directory, Zero Trust Network Access, Authentications, Active Directory, Identity and Access Management, Microsoft Azure, Authorization (Computing), Cybersecurity, Multi-Factor Authentication, Single Sign-On (SSO), Software As A Service, Enterprise Security

    ★ 4.4 (191) · Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Google Cloud IAM and Networking for Azure Professionals

    Skills you'll gain: Identity and Access Management, Google Cloud Platform, Microsoft Azure, Azure Active Directory, Cloud Management, User Provisioning, Cloud Infrastructure, Virtual Private Networks (VPN), Hybrid Cloud Computing, Virtual Networking, Active Directory, User Accounts, Network Security, Firewall, Network Routing, Command-Line Interface

    ★ 4.6 (246) · Intermediate · Course · 1 - 4 Weeks

  • I

    Icahn School of Medicine at Mount Sinai

    Introduction to Systems Biology

    Skills you'll gain: Molecular Biology, Pharmacology, Cell Biology, Molecular, Cellular, and Microbiology, Life Sciences, Physiology, Biochemistry, Biology, Medical Science and Research, Bioinformatics, Mathematical Modeling, Electrophysiology, Systems Analysis, Laboratory Research, Simulations, Simulation and Simulation Software

    ★ 4.3 (577) · Mixed · Course · 1 - 3 Months

  • M

    Michigan State University

    Photography Capstone Project

    Skills you'll gain: Photography, Peer Review, Image Quality, Creative Design, Visual Storytelling, Creativity, Storytelling, Writing, Design Elements And Principles

    ★ 4.8 (599) · Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular service design courses

  • Employee Relations: HRCI
  • Battery Pack Balancing and Power Estimation: University of Colorado Boulder
  • Advanced R Programming: Johns Hopkins University
  • Negociación 4.0: Universidad Austral
  • Planning a Patient Safety or Quality Improvement Project (Patient Safety III): Johns Hopkins University
  • Introduction to Financial Analysis - The "Why?": University of Illinois Urbana-Champaign
  • AI agent fundamentals with Azure AI Foundry: Microsoft
  • Developing Android Apps with App Inventor: The Hong Kong University of Science and Technology
  • Cybersecurity Identity and Access Solutions using Azure AD: Microsoft
  • Google Cloud IAM and Networking for Azure Professionals: Google Cloud

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