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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • Status: Free
    Free
    A

    Amazon Web Services

    Fundamentals of Machine Learning and Artificial Intelligence

    Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Deep Learning, AI Enablement, Artificial Intelligence, Amazon Web Services, Applied Machine Learning, Machine Learning, Digital Transformation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    2.6K reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Strategic Innovation: Managing Innovation Initiatives

    Skills you'll gain: Innovation, New Product Development, Organizational Strategy, Strategic Leadership, Strategic Thinking, Organizational Change, Technology Strategies, Product Management, Entrepreneurship, Team Leadership, Business Strategy, Virtual Teams, Cross-Functional Collaboration

    4.8
    Rating, 4.8 out of 5 stars
    ·
    725 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    Universidad de los Andes

    Desarrollo de Videojuegos en Unity: Una Introducción

    Skills you'll gain: Unity Engine, Video Game Development, User Interface (UI), Game Design, Animations, Google Analytics, Prototyping, Object Oriented Programming (OOP), C# (Programming Language), Scripting, Application Deployment

    4.4
    Rating, 4.4 out of 5 stars
    ·
    266 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Fundamentals of Building AI Agents

    Skills you'll gain: LangChain, Tool Calling, LLM Application, AI Workflows, Agentic systems, Generative AI Agents, Artificial Intelligence and Machine Learning (AI/ML), Application Development, Software Development

    4.7
    Rating, 4.7 out of 5 stars
    ·
    97 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Commonwealth Education Trust

    Foundations of Teaching for Learning: Being a Professional

    Skills you'll gain: Teaching, Professional Development, Lifelong Learning, Ethical Standards And Conduct, Professionalism, Personal Development, Willingness To Learn, Collaboration, Self-Awareness, Accountability, Leadership

    4.8
    Rating, 4.8 out of 5 stars
    ·
    216 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Life Cycle Assessment

    Skills you'll gain: Sustainable Design, Product Lifecycle Management, Product Development, Sustainable Development, Product Improvement, Environmental Science, Environment, Simulation and Simulation Software, Case Studies, Analysis, Project Scoping, Goal Setting, Inventory Accounting, Energy and Utilities

    4.3
    Rating, 4.3 out of 5 stars
    ·
    75 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Programming for Python Data Science: Principles to Practice

    Skills you'll gain: Matplotlib, Pandas (Python Package), NumPy, Data Visualization, Data Cleansing, Data Structures, Data Visualization Software, Predictive Analytics, Debugging, Object Oriented Programming (OOP), Data Manipulation, Regression Analysis, Python Programming, Data Science, Algorithms, Simulations, Data Preprocessing, Exploratory Data Analysis, Predictive Modeling, Data Analysis

    4
    Rating, 4 out of 5 stars
    ·
    93 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    Wharton Business Foundations Capstone

    Skills you'll gain: Peer Review, Project Design, Business, Analysis, Business Planning, Marketing Strategy and Techniques, Marketing, Business Analysis, Competitive Analysis, Strategic Thinking, Constructive Feedback, Business Strategy, Accounting, Report Writing, Finance, Financial Accounting

    4.7
    Rating, 4.7 out of 5 stars
    ·
    410 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Fundamentals of Software Architecture for Big Data

    Skills you'll gain: Service Level, Software Engineering, Software Architecture, Distributed Computing, Data Architecture, Microservices, Transaction Processing, Test Driven Development (TDD), Blockchain, Big Data, Maintainability, Data Structures, System Monitoring, Databases

    Build toward a degree

    3.5
    Rating, 3.5 out of 5 stars
    ·
    88 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Real-Time Embedded Systems Concepts and Practices

    Skills you'll gain: Real-Time Operating Systems, Embedded Systems, Software Systems, Hardware Architecture, System Programming, Real Time Data, Operating Systems, Linux, OS Process Management, System Design and Implementation, System Requirements, Service Management, Service Design

    3.9
    Rating, 3.9 out of 5 stars
    ·
    98 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Dassault Systèmes

    SOLIDWORKS Foundations: Sketching and Extrusion

    Skills you'll gain: SolidWorks (CAD), Computer-Aided Design, Drafting and Engineering Design, Engineering Drawings, 3D Modeling, Mechanical Engineering

    4.7
    Rating, 4.7 out of 5 stars
    ·
    107 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Introduction to Programming With C#

    Skills you'll gain: C# (Programming Language), Object Oriented Programming (OOP), Debugging, .NET Framework, Microsoft Visual Studio, Microsoft Copilot, Computer Programming, Integrated Development Environments, Development Environment, Event-Driven Programming

    4.6
    Rating, 4.6 out of 5 stars
    ·
    104 reviews

    Beginner · Course · 1 - 3 Months

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服務模式的體驗、設計與創新:從痛點到賣點 (experience, design, and innovation of service models: from pain points to selling points)
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In summary, here are 10 of our most popular service design courses

  • Fundamentals of Machine Learning and Artificial Intelligence: Amazon Web Services
  • Strategic Innovation: Managing Innovation Initiatives: University of Illinois Urbana-Champaign
  • Desarrollo de Videojuegos en Unity: Una Introducción: Universidad de los Andes
  • Fundamentals of Building AI Agents: IBM
  • Foundations of Teaching for Learning: Being a Professional: Commonwealth Education Trust
  • Life Cycle Assessment: University of Michigan
  • Programming for Python Data Science: Principles to Practice: Duke University
  • Wharton Business Foundations Capstone: University of Pennsylvania
  • Fundamentals of Software Architecture for Big Data: University of Colorado Boulder
  • Real-Time Embedded Systems Concepts and Practices: University of Colorado Boulder

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