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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • O

    Olay

    Cosmetic Formulation Science

    Skills you'll gain: Laboratory Procedures, Laboratory Testing, Chemistry, Safety Standards, Product Design, Regulatory Compliance, Mathematical Modeling, Product Testing, Design Specifications, Materials science, Personal protective equipment, Record Keeping, Quality Assurance, Product Development, Technical Documentation, Performance Testing

    ★ 4.7 (128) · Beginner · Course · 1 - 3 Months

  • I

    IBM

    Introduction to NoSQL Databases

    Skills you'll gain: NoSQL, MongoDB, Database Development, Database Systems, Databases, Database Management Systems, Database Management, Database Software, Database Administration, Information Management, Apache Cassandra, Database Theory, Database Architecture and Administration, Distributed Computing, Query Languages, Data Modeling, IBM Cloud, Cloud Applications, Data Manipulation, JSON

    ★ 4.6 (381) · Beginner · Course · 1 - 3 Months

  • P

    Peking University

    中级商务汉语(入职与营销篇)

    Skills you'll gain: Interviewing Skills, Business Communication, Marketing, Customer Complaint Resolution, Customer Service, Business Ethics, Customer Support, Marketing Strategies, Product Marketing, Product Knowledge, Product Demonstration, New Hire Orientations, Vocabulary, Greeting Customers, Oral Expression, Recruitment, Product Promotion, Employee Onboarding, Verbal Communication Skills, Language Competency

    ★ 4.9 (150) · Intermediate · Course · 1 - 3 Months

  • F

    Fortinet, Inc.

    Fortinet Network Security

    Skills you'll gain: Firewall, Network Support, Virtual Private Networks (VPN), Network Troubleshooting, Network Routing, Network Security, Routing Protocols, Intrusion Detection and Prevention, Authentications, Network Monitoring, Event Monitoring, Lightweight Directory Access Protocols, Technical Support and Services, Remote Access Systems, Network Administration, Security Engineering, Application Security, Cybersecurity, Computer Security, Cyber Security Strategy

    ★ 4.6 (140) · Intermediate · Specialization · 3 - 6 Months

  • e

    emlyon business school

    Effectuation : l'entrepreneuriat pour tous

    Skills you'll gain: Entrepreneurship, Dealing With Ambiguity, Stakeholder Engagement, Strategic Thinking, Creative Problem-Solving, Innovation, Business Strategies, Risk Management, Resourcefulness, Decision Making, Empowerment, Collaboration, Action Oriented, Adaptability, Resource Utilization

    ★ 4.7 (231) · Beginner · Course · 1 - 3 Months

  • I

    IBM

    Building Generative AI-Powered Applications with Python

    Skills you'll gain: Retrieval-Augmented Generation, Large Language Modeling, LangChain, LLM Application, OpenAI API, Hugging Face, Generative AI, OpenAI, Web Applications, Application Development, Flask (Web Framework), Python Programming, Natural Language Processing, Web Design and Development, Web Development, Front-End Web Development, Image Analysis

    ★ 4.6 (277) · Intermediate · Course · 1 - 3 Months

  • I

    IBM

    Introduction to Mobile App Development

    Skills you'll gain: Mobile Development, Mobile Development Tools, iOS Development, Other Mobile Programming Languages, Flutter (Software), Integrated Development Environments, Development Environment, Apple iOS, Android Studio, Computer Programming Tools, Application Development, Swift Programming, Test Tools, React Native, Apple Xcode, Application Frameworks, Web Applications, Cross Platform Development, Software Testing, Cloud Hosting

    ★ 4.7 (218) · Beginner · Course · 1 - 4 Weeks

  • É

    École Polytechnique Fédérale de Lausanne

    Effective Programming in Scala

    Skills you'll gain: Scala Programming, Program Development, Data Validation, Object Oriented Programming (OOP), Build Tools, Programming Principles, Object Oriented Design, Algorithms, Software Testing, Enterprise Modeling, Unit Testing, Data Structures, Data Modeling

    ★ 4.6 (178) · Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    How to Optimize Your Instagram Account

    Skills you'll gain: Instagram, Social Media Content, Content Creation, Social Media, Social Media Management, Driving engagement, Account Strategy, Web Presence, Growth Strategies, Brand Awareness, Account Management, Digital Design

    ★ 4.2 (341) · Beginner · Guided Project · Less Than 2 Hours

  • J

    Johns Hopkins University

    Single Page Web Applications with AngularJS

    Skills you'll gain: Angular, JavaScript Frameworks, Unit Testing, Ajax, Cloud Applications, Web Applications, Web Components, Front-End Web Development, Web Development, Javascript, Code Reusability, Hypertext Markup Language (HTML), UI Components

    ★ 4.8 (1.9K) · Intermediate · Course · 1 - 3 Months

  • U

    University of Cape Town

    Fintech Startups in Emerging Markets

    Skills you'll gain: Design Thinking, Entrepreneurship, Business Modeling, Blockchain, Bank Regulations, Cryptography, Financial Regulations, FinTech, Cryptographic Protocols, Regulation and Legal Compliance, Financial Regulation, Entrepreneurial Finance, Business Planning, Emerging Technologies, Financial Systems, Video Production, Innovation, Market Opportunities, Sales Presentations, Ledgers (Accounting)

    ★ 4.7 (266) · Beginner · Specialization · 3 - 6 Months

  • U

    University of Colorado Boulder

    Active Learning in STEM with PhET Interactive Simulations

    Skills you'll gain: Instructional Strategies, Teaching, Education Software and Technology, Design Reviews, Mathematics Education, Pedagogy, Simulations, Digital pedagogy, Simulation and Simulation Software, Prompt Patterns, Curriculum Planning, Interactive Design, Web Content Accessibility Guidelines, User Feedback, Experimentation, Research, Peer Review, Design Strategies, Physics, Chemistry

    ★ 4.9 (153) · Beginner · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular service design courses

  • Cosmetic Formulation Science: Olay
  • Introduction to NoSQL Databases: IBM
  • 中级商务汉语(入职与营销篇): Peking University
  • Fortinet Network Security: Fortinet, Inc.
  • Effectuation : l'entrepreneuriat pour tous: emlyon business school
  • Building Generative AI-Powered Applications with Python: IBM
  • Introduction to Mobile App Development: IBM
  • Effective Programming in Scala: École Polytechnique Fédérale de Lausanne
  • How to Optimize Your Instagram Account : Coursera
  • Single Page Web Applications with AngularJS: Johns Hopkins University

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