IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

DeepLearning.AI
Skills you'll gain: Deep Learning, Artificial Neural Networks, Supervised Learning, Artificial Intelligence, Computer Vision, Machine Learning, Python Programming, Linear Algebra, Calculus
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Health Informatics, Clinical Informatics, Health Technology, Change Control, Health Systems, Health Policy, Informatics, Health Care, Medical Records, Health Care Administration, Healthcare Industry Knowledge, Health Information Management, Decision Support Systems, Solution Design, Health Information Management and Medical Records, IT Management, Electronic Medical Record System, Databases, Usability Testing, Data Science
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Site Reliability Engineering, Kubernetes, Application Performance Management, Google Cloud Platform, Cloud Infrastructure, System Monitoring, Prompt Engineering, Application Deployment, Identity and Access Management, CI/CD, Containerization, Cloud Storage, Cloud Security, Cloud Services, Cloud Management, Service Level Agreement, Virtual Machines, Safety Culture, Network Monitoring, Culture Transformation
Beginner · Professional Certificate · 3 - 6 Months

IBM
Skills you'll gain: Exploratory Data Analysis, Data Storytelling, Data Wrangling, Dashboard, Data Visualization Software, Plotly, Web Scraping, Data Visualization, Data Presentation, Interactive Data Visualization, Generative AI, SQL, Data Analysis, Big Data, IBM Cognos Analytics, Excel Formulas, Professional Networking, Data Import/Export, Microsoft Excel, Python Programming
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Mainframe Computing, COBOL (Programming Language), Software Development Life Cycle, z/OS, Unit Testing, Systems Analysis, Job Control Language (JCL), IBM DB2, Systems Development, Debugging, Pseudocode, Software Development Methodologies, Virtualization, Agile Methodology, Software Development, Test Driven Development (TDD), Report Writing, Relational Databases, Software Testing, Technical Support
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Responsible AI, IBM Cloud, Workflow Management, Action Oriented, No-Code Development, Machine Learning Software, Natural Language Processing, Business Workflow Analysis, Machine Learning, AI Product Strategy, Artificial Intelligence, Self Service Technologies, Application Deployment, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Data Science
Beginner · Specialization · 3 - 6 Months

Multiple educators
Skills you'll gain: Unsupervised Learning, Anomaly Detection, Supervised Learning, Classification And Regression Tree (CART), Applied Machine Learning, Machine Learning, Reinforcement Learning, Jupyter, Data Ethics, Decision Tree Learning, Tensorflow, Responsible AI, Scikit Learn (Machine Learning Library), NumPy, Predictive Modeling, Artificial Intelligence and Machine Learning (AI/ML), Random Forest Algorithm, Deep Learning, Feature Engineering, Artificial Intelligence
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Data Engineering, Data Warehousing, Extract, Transform, Load, Web Scraping, Linux Commands, Database Design, Apache Kafka, SQL, Apache Airflow, Database Administration, MySQL, Database Management, Bash (Scripting Language), Data Pipelines, Shell Script, Database Architecture and Administration, Data Store, Generative AI, Data Import/Export, Data Security
Intermediate · Professional Certificate · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Tensorflow, Deep Learning, Performance Tuning, Artificial Intelligence, Artificial Neural Networks, Applied Machine Learning, Machine Learning, Machine Learning Algorithms, Network Architecture, Algorithms, Analysis
Intermediate · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Financial Statements, Financial Statement Analysis, Return On Investment, Accrual Accounting, Financial Accounting, Capital Budgeting, Financial Reporting, Accounting, Finance, Inventory Accounting, Financial Analysis, Balance Sheet, Income Statement, Portfolio Management, Capital Expenditure, Equities, Cash Flows, Corporate Finance, Forecasting, Cash Flow Forecasting
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Generative AI Agents, Responsible AI, Generative AI, Data Ethics, No-Code Development, ChatGPT, Workflow Management, Email Automation, Process Design, Business Process Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Customer and Client Support, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, ChatGPT, Data Storytelling, OpenAI, Analytics, Data Analysis, Dashboard, AI Product Strategy, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Responsible AI, Data Visualization Software, Deep Learning, Python Programming, Data Processing, Query Languages, Machine Learning
Intermediate · Specialization · 1 - 3 Months