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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Cloud Computing Concepts: Part 2

    Skills you'll gain: Distributed Computing, File Systems, Cloud Computing, Operating Systems, Transaction Processing, Network Security, Data Centers, Authorization (Computing), Apache Hadoop, Data Store, Authentications, Cryptography, NoSQL, Algorithms

    4.6
    Rating, 4.6 out of 5 stars
    ·
    319 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Introduction to Healthcare Management

    Skills you'll gain: Health Care Administration, Community Health, Public Health, Human Resources Management and Planning, Health Systems, Electronic Medical Record, Financial Management, Marketing Communications, Quality Improvement, Health Care, Performance Improvement, Organizational Leadership, Continuous Quality Improvement (CQI), Communication Planning, Healthcare Industry Knowledge, Teamwork, Organizational Structure, Fundraising

    4.7
    Rating, 4.7 out of 5 stars
    ·
    101 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Developing Websites and Front-Ends with Bootstrap

    Skills you'll gain: Bootstrap (Front-End Framework), Browser Compatibility, Responsive Web Design, Web Design and Development, Cascading Style Sheets (CSS), Front-End Web Development, UI Components, React.js, Web Applications, Hypertext Markup Language (HTML)

    4.4
    Rating, 4.4 out of 5 stars
    ·
    102 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
    Free
    G

    Goldman Sachs

    Digital Marketing Strategy with Goldman Sachs 10,000 Women

    Skills you'll gain: Social Media Campaigns, Social Media Marketing, Paid media, Digital Media Strategy, Online Advertising, Campaign Management, Search Engine Marketing, Digital Advertising, Digital Marketing, Pay Per Click Advertising, Marketing Strategy and Techniques, Owned Media, Marketing Planning, Earned Media, Marketing Design, Analytics

    4.7
    Rating, 4.7 out of 5 stars
    ·
    916 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Introduction to Enterprise Computing

    Skills you'll gain: Mainframe Computing, z/OS, Virtualization, IBM Cloud, Virtual Machines, Infrastructure Architecture, Computer Architecture, Enterprise Security, Computer Systems, Computer Hardware, Cryptography, System Configuration, Process Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.1K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    V

    Vanderbilt University

    Chat with Your Data: Generative AI-Powered SQL Data Analysis

    Skills you'll gain: SQL, Generative AI, Data Visualization, Database Design, Interactive Data Visualization, Query Languages, Data Capture, Data Analysis, Debugging, ChatGPT, Prompt Engineering, Databases, Data Validation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    76 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Pennsylvania

    Arts and Culture Strategy

    Skills you'll gain: Risk Management, Organizational Structure, Organizational Strategy, Strategic Leadership, Art History, Organizational Effectiveness, Customer Analysis, Market Opportunities, Organizational Leadership, Strategic Communication, Stakeholder Communications, Liberal Arts, Fundraising, Target Audience, Value Propositions

    4.7
    Rating, 4.7 out of 5 stars
    ·
    233 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    Universidade de São Paulo

    Inove na gestão de equipes e negócios: O crescimento da empresa

    Skills you'll gain: Talent Management, Team Management, Product Development, Decision Making, Agile Product Development, Business Process, Operational Analysis, Strategic Prioritization, Leadership, Business Strategy, Culture Transformation, Prioritization, Scalability, Employee Engagement

    4.8
    Rating, 4.8 out of 5 stars
    ·
    267 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Generative AI in Business

    Skills you'll gain: Generative AI, AI Product Strategy, AI Enablement, Generative AI Agents, Data Integration, Business Solutions, Customer experience strategy (CX), Strategic Thinking, Data Strategy, Innovation, Performance Analysis, Performance Measurement, Business Analysis, Project Risk Management, Solution Design, Business Strategies, Business Transformation, Prompt Engineering, Business Process Management, Decision Making

    4.8
    Rating, 4.8 out of 5 stars
    ·
    112 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Codio

    Programming in Python: A Hands-on Introduction

    Skills you'll gain: Object Oriented Programming (OOP), Programming Principles, Computer Programming, Scripting Languages, Data Import/Export, Data Structures, Python Programming, Integrated Development Environments, Scripting, Data Persistence, Computational Logic, Computer Science, File Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    483 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    Management Fundamentals

    Skills you'll gain: People Management, Employee Performance Management, Leadership and Management, Decision Making, Organizational Change, Organizational Structure, Performance Appraisal, Team Motivation, Diversity Equity and Inclusion Initiatives, Compensation Management, Job Analysis, Recruitment, Leadership, Change Management, Constructive Feedback

    4.7
    Rating, 4.7 out of 5 stars
    ·
    524 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    R

    Red Hat

    Cloud-Native Development with OpenShift and Kubernetes

    Skills you'll gain: OpenShift, Kubernetes, Cloud-Native Computing, Cloud Deployment, Application Deployment, Cloud Applications, Containerization, Scalability, Cloud Platforms, Cloud Development, Development Environment, Docker (Software), Cloud Computing, Continuous Deployment, YAML, Virtual Networking, Application Performance Management, Configuration Management, System Monitoring, Network Routing

    4.6
    Rating, 4.6 out of 5 stars
    ·
    229 reviews

    Intermediate · Specialization · 3 - 6 Months

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服務模式的體驗、設計與創新:從痛點到賣點 (experience, design, and innovation of service models: from pain points to selling points)
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In summary, here are 10 of our most popular service design courses

  • Cloud Computing Concepts: Part 2: University of Illinois Urbana-Champaign
  • Introduction to Healthcare Management: University of Michigan
  • Developing Websites and Front-Ends with Bootstrap: IBM
  • Digital Marketing Strategy with Goldman Sachs 10,000 Women: Goldman Sachs
  • Introduction to Enterprise Computing: IBM
  • Chat with Your Data: Generative AI-Powered SQL Data Analysis: Vanderbilt University
  • Arts and Culture Strategy: University of Pennsylvania
  • Inove na gestão de equipes e negócios: O crescimento da empresa: Universidade de São Paulo
  • Generative AI in Business: University of Michigan
  • Programming in Python: A Hands-on Introduction: Codio

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

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