Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Illinois Urbana-Champaign
Skills you'll gain: Distributed Computing, File Systems, Cloud Computing, Operating Systems, Transaction Processing, Network Security, Data Centers, Authorization (Computing), Apache Hadoop, Data Store, Authentications, Cryptography, NoSQL, Algorithms
Mixed · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Health Care Administration, Community Health, Public Health, Human Resources Management and Planning, Health Systems, Electronic Medical Record, Financial Management, Marketing Communications, Quality Improvement, Health Care, Performance Improvement, Organizational Leadership, Continuous Quality Improvement (CQI), Communication Planning, Healthcare Industry Knowledge, Teamwork, Organizational Structure, Fundraising
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Bootstrap (Front-End Framework), Browser Compatibility, Responsive Web Design, Web Design and Development, Cascading Style Sheets (CSS), Front-End Web Development, UI Components, React.js, Web Applications, Hypertext Markup Language (HTML)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Social Media Campaigns, Social Media Marketing, Paid media, Digital Media Strategy, Online Advertising, Campaign Management, Search Engine Marketing, Digital Advertising, Digital Marketing, Pay Per Click Advertising, Marketing Strategy and Techniques, Owned Media, Marketing Planning, Earned Media, Marketing Design, Analytics
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Mainframe Computing, z/OS, Virtualization, IBM Cloud, Virtual Machines, Infrastructure Architecture, Computer Architecture, Enterprise Security, Computer Systems, Computer Hardware, Cryptography, System Configuration, Process Management
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: SQL, Generative AI, Data Visualization, Database Design, Interactive Data Visualization, Query Languages, Data Capture, Data Analysis, Debugging, ChatGPT, Prompt Engineering, Databases, Data Validation
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Risk Management, Organizational Structure, Organizational Strategy, Strategic Leadership, Art History, Organizational Effectiveness, Customer Analysis, Market Opportunities, Organizational Leadership, Strategic Communication, Stakeholder Communications, Liberal Arts, Fundraising, Target Audience, Value Propositions
Mixed · Course · 1 - 3 Months
Universidade de São Paulo
Skills you'll gain: Talent Management, Team Management, Product Development, Decision Making, Agile Product Development, Business Process, Operational Analysis, Strategic Prioritization, Leadership, Business Strategy, Culture Transformation, Prioritization, Scalability, Employee Engagement
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Generative AI, AI Product Strategy, AI Enablement, Generative AI Agents, Data Integration, Business Solutions, Customer experience strategy (CX), Strategic Thinking, Data Strategy, Innovation, Performance Analysis, Performance Measurement, Business Analysis, Project Risk Management, Solution Design, Business Strategies, Business Transformation, Prompt Engineering, Business Process Management, Decision Making
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Object Oriented Programming (OOP), Programming Principles, Computer Programming, Scripting Languages, Data Import/Export, Data Structures, Python Programming, Integrated Development Environments, Scripting, Data Persistence, Computational Logic, Computer Science, File Management
Beginner · Specialization · 3 - 6 Months
University of Pennsylvania
Skills you'll gain: People Management, Employee Performance Management, Leadership and Management, Decision Making, Organizational Change, Organizational Structure, Performance Appraisal, Team Motivation, Diversity Equity and Inclusion Initiatives, Compensation Management, Job Analysis, Recruitment, Leadership, Change Management, Constructive Feedback
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: OpenShift, Kubernetes, Cloud-Native Computing, Cloud Deployment, Application Deployment, Cloud Applications, Containerization, Scalability, Cloud Platforms, Cloud Development, Development Environment, Docker (Software), Cloud Computing, Continuous Deployment, YAML, Virtual Networking, Application Performance Management, Configuration Management, System Monitoring, Network Routing
Intermediate · Specialization · 3 - 6 Months