Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Lund University
Skills you'll gain: Business Modeling, Digital Transformation, Digital Analysis, Software As A Service, Innovation, Software Development, Network Analysis, Business Strategy, Business Strategies, E-Commerce, Value Propositions, Decision Making, Case Studies
Beginner · Course · 1 - 3 Months
Skills you'll gain: Red Hat Enterprise Linux, Linux, Private Cloud, Linux Administration, Package and Software Management, Bash (Scripting Language), Command-Line Interface, Operating System Administration, File Systems, Linux Commands, Linux Servers, User Accounts, IBM Cloud, Unix Shell, File Management, OS Process Management, User Provisioning, Cloud Management, Virtualization, Cloud Computing
Intermediate · Specialization · 3 - 6 Months

IESE Business School
Skills you'll gain: Strategic Marketing, Marketing Strategies, Marketing Planning, Marketing, Marketing Strategy and Techniques, Product Strategy, Customer Retention, Value Propositions, Target Market, Promotional Strategies, Marketing Communications, Branding, Market Analysis, Brand Management, Marketing Channel, Product Promotion, Product Development, Market Dynamics, Brand Awareness, Business Intelligence
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: MySQL, Database Management, Stored Procedure, Database Design, Database Management Systems, Relational Databases, SQL, Database Development, Database Administration, Query Languages, Data Management, Data Integrity, Data Maintenance, Data Entry
Beginner · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: Planning, Peer Review, Social Impact, Program Evaluation, Constructive Feedback, Strategic Planning, Collaboration, Resourcefulness, Needs Assessment, Social Determinants Of Health, Goal Setting, Adaptability
Intermediate · Course · 1 - 3 Months

University of Cape Town
Skills you'll gain: Strategic Communication, Stakeholder Engagement, Climate Change Adaptation, Social Impact, Influencing, Stakeholder Management, Research, Strategic Partnership, Communication Strategies, Program Evaluation, Community Development, Sustainable Development, Research Design, Stakeholder Analysis, Organizational Change, Policy Analysis, Stakeholder Communications, Science and Research, Environmental Policy, Systems Thinking
Beginner · Course · 1 - 3 Months

Copenhagen Business School
Skills you'll gain: Consumer Behaviour, Marketing Psychology, Market Research, Magnetic Resonance Imaging, Marketing, Sensory Systems Analysis, Neurology, Science and Research, Experimentation, Marketing Strategy and Techniques, Research Methodologies, Research Design, Data Collection, Analysis, Anatomy, Decision Making, Electrophysiology, Psychology
Beginner · Course · 1 - 3 Months

Skills you'll gain: AutoCAD, Architectural Drawing, Drafting and Engineering Design, Blueprinting, Technical Drawing, Computer-Aided Design, Plot (Graphics)
Beginner · Guided Project · Less Than 2 Hours

Università Bocconi
Skills you'll gain: Sustainable Systems, Innovation, Competitive Analysis, Land Management, Sustainable Development, Food and Beverage, Corporate Sustainability, Market Dynamics, Business, Sustainable Business, Supply Chain Management, Supply Chain, Environment and Resource Management, Environmental Issue, Food Quality Assurance And Control, Climate Change Adaptation, Business Modeling, Emerging Technologies, Economics, Product Knowledge
Mixed · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Education Software and Technology, Design Strategies, Mathematics Education, Growth Mindedness, Digital pedagogy, Design Reviews, Simulations, Simulation and Simulation Software, User Feedback, Process Development, Interactive Design, Browser Compatibility, Verification And Validation, Conceptual Design, Research and Design, Display Devices, Technical Documentation, Chemistry, Physics, Biology
Beginner · Specialization · 3 - 6 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Pedagogy, Formal Learning, Digital pedagogy, Education and Training, Teaching, Human Learning, Adult Education, Higher Education, Instructional Strategies, Diversity Awareness, Cultural Diversity, Lifelong Learning, Curriculum Development, Student-Centred Learning
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: SQL, SAS (Software), Case Studies, Database Management, Query Languages, Data Access, Database Management Systems, Data Processing, Data Presentation, Perl (Programming Language), Business, Statistical Programming, Data Wrangling, Data Integration, Data Structures, Data Management, Data Manipulation, Data Transformation, Code Reusability, Software Documentation
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months