Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Universitat Autònoma de Barcelona
Skills you'll gain: Microsoft Access, Relational Databases, Data Entry, Databases, Database Design, Microsoft Office, Query Languages, Data Management, Data Validation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Adobe Photoshop, Photo Editing, Adobe Creative Cloud, Computer Graphic Techniques, Photography, Graphics Software, Graphic Design, Image Quality, Creativity
Beginner · Guided Project · Less Than 2 Hours

University of California San Diego
Skills you'll gain: Growth Mindedness, Technical Communication, Adaptability, Algorithms, Overcoming Obstacles, Software Engineering, Verbal Communication Skills, Interpersonal Communications, Communication, Problem Solving, Self-Awareness, Collaboration, Complex Problem Solving, Data Structures
Intermediate · Course · 1 - 3 Months

New York Institute of Finance
Skills you'll gain: Working Capital, Supplier Management, Supply Chain Management, Blockchain, FinTech, Supply Chain Systems, Supply Chain, Cash Flows, Cash Management, Customer Analysis, Financial Market, Market Opportunities, Market Trend, Transaction Processing, Market Dynamics, Market Analysis, Stakeholder Analysis, Risk Modeling, Commercial Banking, Emerging Technologies
Intermediate · Specialization · 3 - 6 Months
Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Issue Tracking, Configuration Management, Computer Security Incident Management, Self Service Technologies, Change Requests, Automation, Service Level, Problem Solving, Design, Order Fulfillment
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Instagram, Social Media Content, Content Creation, Social Media, Social Media Marketing, Driving engagement, Account Strategy, Growth Strategies, Brand Awareness, Digital Design
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Sprint Planning, Scrum (Software Development), Azure DevOps, Backlogs, Kanban Principles, Agile Software Development, Project Management, DevOps
Beginner · Guided Project · Less Than 2 Hours

Rutgers the State University of New Jersey
Skills you'll gain: Request For Quotation (RFQ), Stakeholder Management, Procurement, Purchasing, Request for Proposal, Supplier Management, Supply Chain Management, Cost Reduction, Case Studies
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Database Administration, Database Systems, Microsoft Azure, Databases, Relational Databases, MySQL, SQL, Database Management, NoSQL, PostgreSQL, Data Security, Data Management, Cloud Deployment, Scalability
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Data Mining, Anomaly Detection, Unsupervised Learning, Data Warehousing, Supervised Learning, Data Pipelines, Data Preprocessing, Classification Algorithms, Data Modeling, Decision Tree Learning, Data Management, Machine Learning Algorithms, Data Cleansing, Model Evaluation, Exploratory Data Analysis, Statistical Analysis, Machine Learning, Big Data, Analytical Skills, Data Analysis
Build toward a degree
Intermediate · Specialization · 1 - 3 Months

L&T EduTech
Skills you'll gain: Robotics, Programmable Logic Controllers, Control Systems, Automation, Simulation and Simulation Software, Manufacturing Processes, Human Machine Interfaces, Industrial Engineering, Internet Of Things, Matlab, Process Control
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Network Security, Network Protocols, TCP/IP, Cloud Computing, Firewall, Cloud Services, General Networking, Networking Hardware, Network Architecture, OSI Models, Microsoft Azure, Computer Networking, Network Infrastructure, Network Monitoring, Virtualization
Beginner · Course · 1 - 3 Months