Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Responsive Web Design, Cascading Style Sheets (CSS), HTML and CSS, Back-End Web Development, Relational Databases, Object Oriented Programming (OOP), Database Management Systems, Bootstrap (Front-End Framework), SQL, Database Design, Databases, Front-End Web Development, Database Administration, Unit Testing, MySQL, Test Driven Development (TDD), Computer Programming, Pseudocode, Django (Web Framework), Communication
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Data Wrangling, Big Data, Data Analysis, Statistical Analysis, Data Cleansing, Apache Hadoop, Apache Hive, Data Processing, Data Mart, Data Science, Data Warehousing, Apache Spark, Data Visualization, Data Lakes, Data Collection, Data Visualization Software, Microsoft Excel
Beginner · Course · 1 - 3 Months

Skills you'll gain: Scope Management, Project Scoping, Stakeholder Analysis, Project Management Life Cycle, Project Documentation, Goal Setting, Project Management, Project Planning, Stakeholder Management, Smart Goals, Cost Benefit Analysis, Project Management Software, AI Product Strategy, Strategic Thinking, Team Management, Business Writing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: UI/UX Research, Usability Testing, Presentations, User Experience Design, User Research, Mobile Development, Data Ethics, User Centered Design, Prototyping, Research Methodologies, Wireframing, Interviewing Skills, Information Privacy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Project Management, Project Planning, Communication Planning, Project Documentation, Milestones (Project Management), Project Coordination, Project Schedules, Risk Management, Cost Management, Budgeting, Estimation, Timelines, Procurement, Strategic Thinking
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Systems Analysis, AI Workflows, Business Analysis, Systems Architecture, Solution Architecture, Business Process Automation, Stakeholder Analysis, Software Architecture, Consulting, Systems Thinking, Responsible AI, Machine Learning, Business Communication, Context Management, Project Documentation, Stakeholder Communications, Technical Consulting
Beginner · Specialization · 1 - 3 Months

Meta
Skills you'll gain: React Native, Core Data (Software), Restful API, Version Control, User Research, Usability Testing, Apple iOS, iOS Development, Data Structures, Swift Programming, Jest (JavaScript Testing Framework), User Interface (UI), Unix Commands, Git (Version Control System), Persona (User Experience), GitHub, Interaction Design, Apple Xcode, Mobile Development, Javascript
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months
Macquarie University
Skills you'll gain: Spreadsheet Software, Microsoft Excel, Excel Formulas, Productivity Software, Business Analytics, Data Analysis Software, Analytical Skills, Operational Efficiency
Beginner · Course · 1 - 3 Months

Skills you'll gain: Gemini, Cloud Applications, API Gateway, Kubernetes, Google Cloud Platform, Containerization, Jenkins, Cloud Development, Google App Engine, Application Deployment, Docker (Software), CI/CD, Serverless Computing, Application Development, Cloud-Native Computing, Microservices, Identity and Access Management, Cloud Computing, Cloud Storage, Debugging
Intermediate · Professional Certificate · 3 - 6 Months

University of Michigan
Skills you'll gain: Negotiation, Contract Negotiation, Conflict Management, Mediation, Sales Strategy, Arbitration, Communication, Influencing, Planning, Decision Making, Ethical Standards And Conduct, Cultural Diversity
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Apache Spark, Large Language Modeling, PyTorch (Machine Learning Library), Model Evaluation, Retrieval-Augmented Generation, Supervised Learning, LLM Application, Unsupervised Learning, Computer Vision, PySpark, Generative Model Architectures, Keras (Neural Network Library), Convolutional Neural Networks, Generative AI, Deep Learning, Applied Machine Learning, Machine Learning, Python Programming, Data Science
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Object Oriented Programming (OOP), Data Structures, Scripting, Python Programming, Automation, Computational Thinking, Programming Principles, Computer Programming, Pseudocode, Debugging
Beginner · Course · 1 - 3 Months