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Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Popular Customer Insights Courses and Certifications


  • I

    IBM

    Generative AI for UI UX Design

    Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative Model Architectures, UI/UX Research, Responsible AI, Persona (User Experience), AI literacy, User Interface and User Experience (UI/UX) Design, Experience Design, Miro AI, Design Software, AI Workflows, Brainstorming, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Large Language Modeling, Human Centered Design, Wireframing

    ★ 4.7 (12K) · Beginner · Specialization · 1 - 3 Months

  • G

    Google

    Agile Project Management

    Skills you'll gain: Agile Project Management, Backlogs, Agile Software Development, Agile Methodology, User Story, Sprint Planning, Agile Product Development, Product Roadmaps, Sprint Retrospectives, Coaching, Team Management, Organizational Change, Prioritization, Problem Solving, Influencing

    ★ 4.8 (15K) · Beginner · Course · 1 - 4 Weeks

  • U

    University of Virginia

    Digital Product Management

    Skills you'll gain: Usability Testing, Agile Product Development, New Product Development, Continuous Delivery, Agile Software Development, User Story, Product Management, Agile Methodology, Product Testing, Agile Project Management, Product Development, Team Performance Management, Team Management, Product Improvement, Design Thinking, Team Building, Continuous Deployment, Team Leadership, DevOps, Customer Analysis

    ★ 4.7 (9.8K) · Beginner · Specialization · 3 - 6 Months

  • I

    IBM

    IBM DevOps, Cloud, and Agile Foundations

    Skills you'll gain: User Story, Cloud Computing Architecture, Agile Software Development, Cloud Services, Scrum (Software Development), Cloud Deployment, Agile Methodology, Kanban Principles, DevOps, Backlogs, Cloud Security, Cloud Technologies, Cloud Infrastructure, Sprint Retrospectives, Cloud Platforms, Cloud Computing, Cloud-Native Computing, Devops Tools, Continuous Integration, CI/CD

    ★ 4.7 (14K) · Beginner · Specialization · 3 - 6 Months

  • I

    IBM

    IBM IT Scrum Master

    Skills you'll gain: User Story, Software Development Life Cycle, Software Architecture, Sprint Retrospectives, Agile Software Development, Kanban Principles, DevOps, Backlogs, Full-Stack Web Development, Scrum (Software Development), Information Technology, Computer Hardware, Agile Methodology, Sprint Planning, Agile Project Management, Team Building, Registration, Risk Management, Leadership, Communication

    ★ 4.8 (12K) · Beginner · Professional Certificate · 3 - 6 Months

  • V

    Vanderbilt University

    ChatGPT + Excel: AI-Enhanced Data Analysis & Insight

    Skills you'll gain: Data Storytelling, Prompt Engineering, Data Presentation, ChatGPT, Prompt Patterns, Excel Macros, Storytelling, Excel Formulas, Microsoft Excel, LLM Application, AI literacy, Data Visualization, AI Enablement, Plot (Graphics), Spreadsheet Software, Data Analysis, AI powered creativity, Generative AI, Artificial Intelligence, Data Compilation

    ★ 4.8 (8.1K) · Beginner · Specialization · 1 - 3 Months

  • V

    Vanderbilt University

    ChatGPT: Excel at Personal Automation with GPTs, AI & Zapier

    Skills you'll gain: Generative AI Agents, Prompt Engineering, ChatGPT, Retrieval-Augmented Generation, Prompt Patterns, Agentic systems, Agentic Workflows, Generative AI, LLM Application, AI literacy, Email Automation, OpenAI, OpenAI API, Expense Management, AI Personalization, AI Enablement, AI Workflows, AI powered creativity, Artificial Intelligence, Automation

    ★ 4.8 (8.5K) · Beginner · Specialization · 3 - 6 Months

  • G

    Google

    Start the UX Design Process: Empathize, Define, and Ideate

    Skills you'll gain: User Experience Design, User Experience, Persona (User Experience), Web Content Accessibility Guidelines, User Story, UI/UX Research, User Centered Design, Design Thinking, User Research, Human Factors, Human Centered Design, Ideation, Competitive Analysis, Solution Design, Persona Development

    ★ 4.8 (17K) · Beginner · Course · 1 - 4 Weeks

  • I

    IBM

    IBM Business Intelligence (BI) Analyst

    Skills you'll gain: Dashboard, Extract, Transform, Load, Data Storytelling, Data Visualization, Dashboard Creation, Database Design, Presentations, Data Presentation, Descriptive Statistics, IBM DB2, Business Intelligence, Data Visualization Software, Statistical Hypothesis Testing, Tableau Software, Relational Databases, Database Systems, Statistical Visualization, IBM Cognos Analytics, Interactive Data Visualization, Excel Formulas

    ★ 4.7 (16K) · Beginner · Professional Certificate · 3 - 6 Months

    Category: Bestseller
    Bestseller
  • I

    IBM

    Generative AI Fundamentals

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Generative Model Architectures, ChatGPT, Generative Adversarial Networks (GANs), Responsible AI, OpenAI, Data Ethics, AI literacy, Large Language Modeling, Leadership and Management, AI Enablement, Business Leadership, Strategic Leadership, Business Ethics, Hugging Face, Legal Risk, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning

    ★ 4.7 (12K) · Beginner · Specialization · 3 - 6 Months

    Category: Top AI Program
    Top AI Program
  • P

    PwC

    Data Analysis and Presentation Skills: the PwC Approach

    Skills you'll gain: Analytics, Data Visualization, Business Analytics, Data Analysis, Interactive Data Visualization, Microsoft PowerPoint, Data Presentation, Presentations, Excel Formulas, Data-Driven Decision-Making, Dashboard, Data Storytelling, Dashboard Creation, Microsoft Excel, Customer Analysis, Data Visualization Software, Big Data, Target Market, Oral Expression, Data Cleansing

    ★ 4.6 (11K) · Beginner · Specialization · 3 - 6 Months

  • J

    John Wiley & Sons

    Marketing with AI for Dummies

    Skills you'll gain: Responsible AI, AI Personalization, Data Ethics, Data-Driven Marketing, Marketing Automation, MarTech, Marketing Operations, Marketing, Personalized Campaigns, Marketing Strategies, Marketing Analytics, Marketing Effectiveness, Generative AI, Marketing Planning, Machine Learning, Artificial Intelligence, Performance marketing, Customer Engagement, Data Analysis, Web Analytics and SEO

    Beginner · Course · 3 - 6 Months

1…282930…426

In summary, here are 10 of our most popular customer insights courses

  • Generative AI for UI UX Design: IBM
  • Agile Project Management: Google
  • Digital Product Management: University of Virginia
  • IBM DevOps, Cloud, and Agile Foundations: IBM
  • IBM IT Scrum Master: IBM
  • ChatGPT + Excel: AI-Enhanced Data Analysis & Insight: Vanderbilt University
  • ChatGPT: Excel at Personal Automation with GPTs, AI & Zapier: Vanderbilt University
  • Start the UX Design Process: Empathize, Define, and Ideate: Google
  • IBM Business Intelligence (BI) Analyst: IBM
  • Generative AI Fundamentals: IBM

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