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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


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    Logical Operations

    Microsoft Visio 2019–2024: Part 2

    Skills you'll gain: Microsoft Visio, Engineering Drawings, Engineering Plans And Specifications, Process Flow Diagrams, Diagram Design, Technical Drawing, Microsoft Development Tools, Visualization (Computer Graphics), Schematic Diagrams, Data Flow Diagrams (DFDs), Graphic and Visual Design Software, Graphic and Visual Design, Microsoft Access, Microsoft Office, Visual Design, Graphic Design, Data Integration, Workflow Management

    Mixed · Course · 1 - 3 Months

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    Amazon Web Services

    Choosing your AWS identity service

    Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Identity and Access Management, Web Content Accessibility Guidelines, Cloud Services, Technical Communication

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    IBM

    IBM Applied DevOps Engineering

    Skills you'll gain: Open Web Application Security Project (OWASP), OpenShift, CI/CD, Continuous Integration, Serverless Computing, Agile Software Development, Scrum (Software Development), Test Driven Development (TDD), Jenkins, Software Testing, Behavior-Driven Development, Code Coverage, Agile Methodology, Containerization, Cloud-Native Computing, DevOps, Kubernetes, Application Security, Grafana, System Monitoring

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
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    7.9K reviews

    Intermediate · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
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    NIIT

    Capstone Project

    Skills you'll gain: React.js, Front-End Web Development, Systems Development Life Cycle, Application Development, User Interface and User Experience (UI/UX) Design, UI Components, User Flows, Unit Testing, Data Validation, Javascript

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California San Diego

    Object Oriented Java Programming: Data Structures and Beyond

    Skills you'll gain: Unit Testing, Event-Driven Programming, Object Oriented Programming (OOP), Data Structures, Graph Theory, Social Network Analysis, Debugging, Technical Communication, Network Analysis, Interactive Data Visualization, Java Programming, Java, Algorithms, Software Design, Computational Thinking, Program Development, Software Engineering, Software Visualization, Engineering Software, Problem Solving

    4.7
    Rating, 4.7 out of 5 stars
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    7.2K reviews

    Intermediate · Specialization · 3 - 6 Months

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    DeepLearning.AI

    Generative AI with Large Language Models

    Skills you'll gain: Generative AI, Large Language Modeling, Generative Model Architectures, LLM Application, Prompt Engineering, Model Deployment, Python Programming, Applied Machine Learning, Scalability, Natural Language Processing, Responsible AI, Machine Learning, Model Evaluation, Reinforcement Learning

    4.8
    Rating, 4.8 out of 5 stars
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    3.6K reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Meta

    Meta iOS Developer

    Skills you'll gain: React Native, Core Data (Software), Restful API, Version Control, User Research, Usability Testing, Apple iOS, iOS Development, Data Structures, Swift Programming, Jest (JavaScript Testing Framework), User Interface (UI), Unix Commands, Git (Version Control System), Persona (User Experience), GitHub, Interaction Design, Apple Xcode, Mobile Development, Javascript

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
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    8.6K reviews

    Beginner · Professional Certificate · 3 - 6 Months

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    Status: Free Trial
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    EDUCBA

    Advanced Corporate Accounting and Financial Reporting

    Skills you'll gain: Hedge Accounting, International Financial Reporting Standards, Financial Reporting, Business Valuation, Reconciliation, Consolidation, Intercompany Accounting, Regulation and Legal Compliance, Inventory Accounting, Technical Accounting, Financial Analysis, Financial Accounting, Mergers & Acquisitions, Financial Statement Analysis, Specialized Accounting, International Finance, Accounting, Tax Compliance, Capital Markets, Business Mathematics

    Beginner · Specialization · 3 - 6 Months

  • Status: New
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    Status: Free Trial
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    C

    Coursera

    Agile Principles and Scrum Roles

    Skills you'll gain: Scrum (Software Development), Team Building, Team Management, Backlogs, Agile Project Management, Agile Methodology, Sprint Retrospectives, Team Leadership, Sprint Planning, User Story, Cross-Functional Collaboration, Case Studies, Project Management, Resilience

    Beginner · Course · 1 - 4 Weeks

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    Adobe

    Promote Community Events With AI

    Skills you'll gain: Event Marketing, Target Audience, Adobe Express, Marketing Materials, Promotional Materials, Goal Setting, Promotional Strategies, Community Outreach, Content Creation, Event Planning, Performance Measurement, Marketing Analytics, Copywriting, Visual Design, Marketing Channel, Graphic Design, Branding, Strategic Partnership

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Reconcile and Analyze Financial Records Effectively

    Skills you'll gain: Reconciliation, QuickBooks (Accounting Software), Spreadsheet Software, Accounting Records, Investigation, Variance Analysis, Financial Statements, Accounts Payable, Financial Controls, Financial Auditing, Fraud detection, Analysis, Verification And Validation, Payment Processing

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    DeepLearning.AI

    Generative AI for Software Development

    Skills you'll gain: Prompt Engineering, Large Language Modeling, Database Design, LLM Application, Software Documentation, Software Design Patterns, Collaborative Software, Software Testing, OpenAI API, Application Design, Generative AI, Database Management, AI Enablement, Code Review, Software Architecture, System Design and Implementation, Dependency Analysis, Software Engineering, Software Development, Machine Learning

    4.6
    Rating, 4.6 out of 5 stars
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    756 reviews

    Beginner · Professional Certificate · 1 - 3 Months

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In summary, here are 10 of our most popular technical support courses

  • Microsoft Visio 2019–2024: Part 2: Logical Operations
  • Choosing your AWS identity service: Amazon Web Services
  • IBM Applied DevOps Engineering: IBM
  • Capstone Project: NIIT
  • Object Oriented Java Programming: Data Structures and Beyond: University of California San Diego
  • Generative AI with Large Language Models: DeepLearning.AI
  • Meta iOS Developer: Meta
  • Advanced Corporate Accounting and Financial Reporting: EDUCBA
  • Agile Principles and Scrum Roles: Coursera
  • Promote Community Events With AI: Adobe

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