IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Knowledge Accelerators
Skills you'll gain: Responsible AI, Microsoft Copilot, Risking, Microsoft 365, Generative AI Agents, LLM Application, Generative AI, AI Workflows, Governance, Agentic Workflows, Large Language Modeling, Prompt Engineering, Ethical Standards And Conduct
★ 4.6 (79) · Advanced · Course · Less Than 2 Hours

University of California, Irvine
Skills you'll gain: Supply Chain Planning, Supply Chain Management, Inventory and Warehousing, Process Optimization, Resource Utilization, Demand Planning, Capacity Planning, Resource Planning, Resource Allocation, Capacity Management, Operational Efficiency, Microsoft Excel, Cost Reduction, Simulation and Simulation Software, Decision Making
★ 4.6 (63) · Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer experience improvement, Business Priorities, AI Personalization, Customer Engagement, Client Support, AI Integrations, Data Ethics, Automation, Business Ethics, Information Privacy
★ 4.5 (61) · Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Data Ethics, Responsible AI, Compliance Training, Regulatory Compliance, Model Training, Business Ethics, Compliance Management, Applied Machine Learning, Project Implementation, AI Product Strategy, Machine Learning Software, Business Solutions, Solution Design, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Machine Learning, Machine Learning Methods, Ethical Standards And Conduct, Model Evaluation, AI literacy
★ 4.4 (127) · Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Service Management, Service Design, Information Technology Operations, Service Improvement, Practice Management, DevOps, Agile Methodology, Innovation, Supplier Management, Continuous Improvement Process, Governance, Customer experience improvement
★ 4.5 (27) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
★ 4.3 (38) · Beginner · Guided Project · Less Than 2 Hours

New York University
Skills you'll gain: Case Law, Environmental Issue, Legal Proceedings, Climate Change Programs, Legal Research, Legal Strategy, Social Justice, Environmental Policy, Lawsuits, Litigation and Civil Justice, Sustainable Development, Environmental Laws, Climate Change Adaptation, Advocacy, Social Impact, Climate Change Mitigation, Public Policies
★ 4.7 (954) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sales Territory Management, B2B Sales, Regional Sales, Selling Techniques, Sales Management, Consultative Selling, Sales, Sales Strategy, Market Analysis, Sales Process, Market Intelligence, Closing (Sales), Customer Relationship Management (CRM) Software, Competitive Intelligence, Customer Relationship Management, Negotiation
★ 4.5 (130) · Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Grammar, Multimedia, Language Learning, English Language, Language Competency, Content Creation, Writing, Photo/Video Production and Technology, Electronic Media, Digital Publishing
★ 4.7 (187) · Intermediate · Course · 1 - 3 Months

Università di Napoli Federico II
Skills you'll gain: English Language, Language Learning, Grammar, Language Competency, Vocabulary, Oral Comprehension
★ 4.3 (29) · Beginner · Course · 1 - 3 Months
STARWEAVER
Skills you'll gain: Business Process Automation, Automation, Workflow Management, Business Process, Digital Transformation, Process Optimization, Business Operations, IT Automation, Business Software, Process Mapping, Business Technologies, Process Improvement and Optimization, Operational Efficiency, Compliance Management, Program Implementation
★ 4.3 (27) · Beginner · Course · 1 - 4 Weeks

West Virginia University
Skills you'll gain: Music, Music History, Intellectual Property, Music Performance, Performing Arts, Consumer Behaviour, Event Management, Events and Conferences, Regulation and Legal Compliance, Production Process, Regulatory Compliance, Digital Transformation, Promotional Strategies
★ 4.7 (126) · Mixed · Course · 1 - 3 Months