IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

ISAE-SUPAERO
Skills you'll gain: Physical Science, Applied Mathematics, Systems Of Measurement, Engineering Calculations, Mathematical Modeling, Engineering, Scientific, and Technical Instruments, Mechanics, Physics, Scientific Visualization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: ChatGPT, OpenAI API, LLM Application, Prompt Engineering, Generative AI, Customer Service, Customer Inquiries, Customer Support, Application Programming Interface (API), User Flows, Python Programming, Development Environment
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Network Troubleshooting, OSI Models, Network Model, TCP/IP, Networking Hardware, Local Area Networks, Network Protocols, Network Planning And Design, General Networking, Network Architecture, Network Infrastructure, Hardware Troubleshooting, Network Switches, Test Equipment, Test Tools
Beginner · Course · 1 - 3 Months

UNSW Sydney (The University of New South Wales)
Skills you'll gain: Design Thinking, Design Strategies, Business Transformation, Workforce Development, Strategic Thinking, Automation, Digital Transformation, Emerging Technologies, Innovation, Service Design, Forecasting
Beginner · Course · 1 - 4 Weeks
CertNexus
Skills you'll gain: Data Ethics, Responsible AI, Accountability Frameworks, Risk Control, Accountability, Risk Management, Risk Analysis, Business Risk Management, Information Privacy, Risk Management Framework, Risk Mitigation, Personally Identifiable Information, Safety Assurance, Safety and Security, Safety Standards, Ethical Standards And Conduct, Artificial Intelligence, Diversity and Inclusion
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Peer Review, Video Game Development, Professional Development, Contract Negotiation, Media and Communications, Branding, Organizational Structure, Fundraising and Crowdsourcing, Organizational Strategy, Brand Management, Game Design, Recruitment, Fundraising, Media Production, Professionalism, Workforce Development, Contract Management, Live Streaming, Higher Education, Market Dynamics
Beginner · Specialization · 1 - 3 Months

West Virginia University
Skills you'll gain: Music, Music History, Intellectual Property, Music Performance, Performing Arts, Consumer Behaviour, Event Management, Events and Conferences, Regulation and Legal Compliance, Production Process, Regulatory Compliance, Digital Transformation, Promotional Strategies
Mixed · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Hardware Troubleshooting, 3D Modeling, Design Software, Electronic Hardware, Manufacturing Processes, Digital Design, Mechanical Design, Control Systems, Materials science, Electronic Components, Mechanical Engineering, Machine Controls, Maintenance, Repair, and Facility Services, Open Source Technology
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cyber Governance, Security Strategy, Security Management, Incident Management, Cyber Security Strategy, Business Continuity Planning, IT Security Architecture, Business Continuity, Disaster Recovery, Cyber Security Policies, Incident Response, IT Management, Cybersecurity, Contingency Planning, Governance, Leadership Studies, Security Controls, Asset Management, Information Assurance, Leadership
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Text Mining, Natural Language Processing, Microsoft Azure, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), AI literacy, Unstructured Data, Automation, Application Development
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Data Governance, SQL, Data Quality, Data Management, Data Manipulation, Database Design, Data Transformation, Data Wrangling, Query Languages, Data Modeling, Database Systems, Data Literacy, Relational Databases, Data Processing, Data Analysis, Descriptive Statistics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Linux, Package and Software Management, Linux Administration, Red Hat Enterprise Linux, Linux Commands, User Accounts, Operating System Administration, User Provisioning, OS Process Management, Bash (Scripting Language), Command-Line Interface, File Management, Unix Shell, Shell Script, Identity and Access Management, File Systems, System Monitoring, System Support, Network Administration, General Networking
Beginner · Course · 1 - 3 Months