• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Conflict Management

Conflict Management Courses

Conflict management courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of group conflict. You can build skills in identifying underlying issues, facilitating discussions, and creating win-win solutions. Many courses introduce tools like conflict assessment frameworks and communication models, that support applying these skills effectively in personal and professional settings.

Popular Conflict Management Courses and Certifications


  • S

    Sapienza University of Rome

    Recovering the Humankind's Past and Saving the Universal Heritage

    Skills you'll gain: 3D Assets, Ancient History, 3D Modeling, Visualization (Computer Graphics), Public History, Scientific Methods, Data Sharing, Anthropology, Data Modeling, Case Studies, Cultural Sensitivity, Liberal Arts, Research, Data Management, Data Collection

    4.4 stars, 310 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.4 (310) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • L

    Liberty Mutual Insurance

    Liberty Mutual Insurance Sales Agent

    Skills you'll gain: Insurance, Insurance Policies, Closing (Sales), Insurance Sales, Overcoming Objections, Sales Prospecting, Productivity, Prospecting and Qualification, Verbal Communication Skills, Workers Compensation, Storytelling, Risk Management, Customer Relationship Building, Customer Retention, Communication, Law, Regulation, and Compliance, Sales Presentation, Consultative Selling, Product Knowledge, Cyber Risk

    4.5 stars, 78 reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.5 (78) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
  • E

    EDUCBA

    ISO, CMMI & Project Quality Certification Mastery

    Skills you'll gain: Earned Value Management, ISO 9000 Series, Governance Risk Management and Compliance, Quality Management Systems, Quality Management, Continuous Improvement Process, Quality Improvement, Performance Improvement, Project Risk Management, Program Implementation, Process Improvement, Culture Transformation, Audit Planning, Project Performance, Risk Management, Continuous Quality Improvement (CQI), Cost Management, Project Controls, Quality Control, Project Management

    4.6 stars, 90 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.6 (90) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    Introduction to Google Docs

    Skills you'll gain: Google Docs, Collaborative Software, Document Management, Google Workspace, Data Sharing, Data Integration

    4.7 stars, 1.6K reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.7 (1.6K) · Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • M

    Microsoft

    Market Research and Competitive Analysis

    Skills you'll gain: Competitive Analysis, Market Research, Competitive Intelligence, Persona Development, Market Analysis, Customer Analysis, Market Intelligence, Market Opportunities, Business Research, AI Product Strategy, Consumer Behaviour, Target Market, Customer Insights, Data-Driven Decision-Making, Business Strategy, Product Management, Product Development, Target Audience, Product Strategy, Gap Analysis

    4.5 stars, 54 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.5 (54) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Cape Town

    Research for Impact

    Skills you'll gain: Strategic Communication, Stakeholder Engagement, Climate Change Adaptation, Social Impact, Influencing, Stakeholder Management, Research, Strategic Partnership, Communication Strategies, Program Evaluation, Community Development, Sustainable Development, Research Design, Stakeholder Analysis, Organizational Change, Policy Analysis, Stakeholder Communications, Science and Research, Environmental Policy, Systems Thinking

    4.8 stars, 214 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (214) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • G

    Goodwill Industries International

    Client Intake, Assessments, Skill Analysis and Planning

    Skills you'll gain: Accountability, Recruitment, Client Services, Needs Assessment, Prospecting and Qualification, Gap Analysis, Goal Setting, Coaching, Recruitment Strategies, Community Outreach, Case Management, Critical Thinking, Overcoming Obstacles

    4.6 stars, 87 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (87) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Illinois Urbana-Champaign

    Assessment for Learning

    Skills you'll gain: Data Mining, Education Software and Technology, Digital pedagogy, Program Evaluation, Learning Management Systems, Analytics, Data Ethics, AI Personalization, Data Access, Natural Language Processing

    4.6 stars, 331 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (331) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • T

    The Hong Kong University of Science and Technology

    Software Engineering: Implementation and Testing

    Skills you'll gain: White-Box Testing, Acceptance Testing, Software Development Methodologies, Configuration Management, Debugging, Systems Development Life Cycle, Software Development Life Cycle, Software Testing, Software Development, Software Engineering, Unified Modeling Language, Software Quality Assurance, Software Configuration Management, User Acceptance Testing (UAT), System Design and Implementation, Change Control, Test Case, Requirements Analysis, Waterfall Methodology, Project Management

    4.7 stars, 150 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.7 (150) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • M

    Microsoft

    Essential Aspects of Software, Hardware, and Data Backup

    Skills you'll gain: Authorization (Computing), Hardening, Data Storage, Data Security, Security Controls, Data Storage Technologies, Role-Based Access Control (RBAC), Identity and Access Management, Application Security, Information Assurance, Software Installation, Endpoint Security, Disaster Recovery, Information Systems Security, Data Management, Enterprise Security, System Configuration, Infrastructure Security, Computer Hardware

    4.7 stars, 162 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (162) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    Universidad de Chile

    Competencias Laborales: Perfiles, Evaluación y Capacitación.

    Skills you'll gain: Training Programs, Performance Appraisal, Employee Training, Developing Training Materials, Peer Review, On-The-Job Training, Job Analysis, Training and Development, Performance Review, Employee Performance Management, Program Evaluation, Process Mapping, Verification And Validation

    4.4 stars, 443 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.4 (443) · Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
  • G

    Google

    Google データアナリティクス

    Skills you'll gain: Rmarkdown, Data Presentation, Data Ethics, Data Storytelling, Data Cleansing, Stakeholder Communications, Analytical Skills, Data-Driven Decision-Making, Stakeholder Management, Interactive Data Visualization, Data Visualization Software, Data Validation, Dashboard Creation, Dashboard, Ggplot2, Interviewing Skills, Case Studies, Data Access, Spreadsheet Software, Data Analysis

    4.7 stars, 614 reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.7 (614) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
1…341342343…834

In summary, here are 10 of our most popular conflict management courses

  • Recovering the Humankind's Past and Saving the Universal Heritage: Sapienza University of Rome
  • Liberty Mutual Insurance Sales Agent: Liberty Mutual Insurance
  • ISO, CMMI & Project Quality Certification Mastery: EDUCBA
  • Introduction to Google Docs: Coursera
  • Market Research and Competitive Analysis: Microsoft
  • Research for Impact: University of Cape Town
  • Client Intake, Assessments, Skill Analysis and Planning: Goodwill Industries International
  • Assessment for Learning: University of Illinois Urbana-Champaign
  • Software Engineering: Implementation and Testing: The Hong Kong University of Science and Technology
  • Essential Aspects of Software, Hardware, and Data Backup: Microsoft

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok