IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Wesleyan University
Skills you'll gain: Social Sciences, Psychology, Persuasive Communication, Social Studies, Sociology, Social Justice, Empathy & Emotional Intelligence, Behavior Management, Conflict Management, Research, Diversity Awareness, Research Methodologies, Decision Intelligence, Experimentation
★ 4.7 (5.1K) · Beginner · Course · 1 - 3 Months
University of Pennsylvania
Skills you'll gain: Resilience, Goal Setting, Empathy & Emotional Intelligence, Emotional Intelligence, Positivity, Smart Goals, Optimism, Research Methodologies, Overcoming Obstacles, Research Design, Cognitive flexibility, Relationship Building, Scientific Methods, Personal Attributes, Personal Development, Self-Awareness, Qualitative Research, Research, Positive Behavior Support, Psychology
★ 4.8 (8.6K) · Beginner · Specialization · 3 - 6 Months

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Amazon Web Services, Serverless Computing, Identity and Access Management, Amazon DynamoDB, Amazon Elastic Compute Cloud, Cloud Computing, Amazon S3, Scalability, Cloud Infrastructure, Event-Driven Programming, Data Migration, Cloud Security, Cloud Storage, Cloud Management, Solution Architecture, Cloud Computing Architecture, Cloud Services, Cloud Solutions
★ 4.8 (6.8K) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: NoSQL, Database Administration, Data Warehousing, SQL, Data Pipelines, Apache Hadoop, Database Architecture and Administration, Database Design, Database Management, Relational Databases, Data Security, Linux Commands, Data Migration, Data Governance, MongoDB, Apache Spark, Apache Kafka, Extract, Transform, Load, Data Architecture, Data Store
★ 4.6 (7.5K) · Beginner · Professional Certificate · 3 - 6 Months

Coursera
Skills you'll gain: Rapport Building, Selling Techniques, Customer Engagement, Trustworthiness, Consultative Selling, Greeting Customers, Relationship Building, Verbal Communication Skills, Client Support, Relationship Management, Sales Support, Business Communication
Intermediate · Course · 1 - 4 Weeks
Arizona State University
Skills you'll gain: Digital pedagogy, Train The Trainer, Language Interpretation, Translation, and Studies, Design Elements And Principles, English Language, Design Strategies, Verbal Communication Skills, Language Learning, Public Speaking, Critical Thinking
★ 4.9 (20K) · Beginner · Specialization · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Recurrent Neural Networks (RNNs), Hugging Face, Natural Language Processing, Generative AI, Artificial Neural Networks, Embeddings, Large Language Modeling, Deep Learning, Transfer Learning, Fine-tuning, Data Preprocessing
★ 4.8 (31K) · Intermediate · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Negotiation, Conflict Management, Communication Strategies, Communication, Persuasive Communication, Influencing, Relationship Building, Collaboration, Decision Making, Game Theory, Strategic Decision-Making, Strategic Communication
★ 4.8 (5.2K) · Mixed · Course · 1 - 3 Months

Skills you'll gain: API Gateway, Microservices, Restful API, Node.JS, Application Programming Interface (API), Software Architecture, Systems Architecture, Service Oriented Architecture, Web Services, Software Development, Software Engineering, Back-End Web Development
Mixed · Course · 1 - 4 Weeks
Duke University
Skills you'll gain: Probability, Graphing, Algebra, Bayesian Statistics, Data Science, Calculus, General Mathematics, Applied Mathematics, Derivatives
★ 4.5 (13K) · Beginner · Course · 1 - 4 Weeks

Hebrew University of Jerusalem
Skills you'll gain: Computer Architecture, Hardware Architecture, Computer Hardware, Computer Engineering, Computer Science, Computer Systems, Microarchitecture, Computational Logic, System Programming, Computer Programming, System Design and Implementation, Technical Design, Memory Management, Program Development, Verification And Validation
★ 4.9 (3.7K) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Data Storytelling, Data Ethics, Data Analysis, Data-Driven Decision-Making, Analytics, Workflow Management, Data Science, Advanced Analytics, Analytical Skills, Business Solutions, Technical Communication, Process Design, Project Management, Communication, Stakeholder Communications, Machine Learning
★ 4.7 (3.9K) · Advanced · Course · 1 - 3 Months