• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Conflict Management

Conflict Management Courses

Conflict management courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of group conflict. You can build skills in identifying underlying issues, facilitating discussions, and creating win-win solutions. Many courses introduce tools like conflict assessment frameworks and communication models, that support applying these skills effectively in personal and professional settings.

Popular Conflict Management Courses and Certifications


  • B

    Berklee

    Creativity And Entrepreneurship

    Skills you'll gain: Entrepreneurship, Creativity, Team Building, Creative Problem-Solving, Creative Thinking, Presentations, Innovation, Brand Strategy, Branding, Collaboration, Product Development, Relationship Building, New Business Development, Professional Networking, Problem Solving

    4.7 stars, 385 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (385) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Success with Integrity: Business Ethics Foundation

    Skills you'll gain: Business Ethics, Ethical Standards And Conduct, Decision Making, Strategic Decision-Making, Case Studies, Social Impact, Conflict Management, Team Leadership

    4.9 stars, 189 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.9 (189) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of California, Irvine

    Trabaja inteligentemente, no más duro: Gestión del tiempo para la productividad personal y profesional

    Skills you'll gain: Time Management, Scheduling, Goal Setting, Prioritization, Productivity, Delegation Skills, Ability To Meet Deadlines, Timelines, Conscientiousness, Calendar Management, Personal Development, Organizational Skills, Planning, Smart Goals, Self-Awareness, Strategic Prioritization, Strong Work Ethic, Follow Through, Overcoming Obstacles

    4.7 stars, 1.8K reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.7 (1.8K) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    CVS Health

    Call Center Customer Service

    Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Teamwork, Telephone Skills, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Record Keeping, Performance Metric, Customer experience improvement, Verbal Communication Skills, Problem Solving, Communication

    4.6 stars, 102 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.6 (102) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Master Microsoft Excel: Apply, Analyze & Visualize Data

    Skills you'll gain: Microsoft Excel, Excel Formulas, Pivot Tables And Charts, Spreadsheet Software, Business Reporting, Management Reporting, Data Analysis, Data Visualization, Interactive Data Visualization, Data Management, Analysis, Information Management, Debugging, File Management, Business, Business Management, Design, File I/O

    4.7 stars, 86 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.7 (86) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • S

    Salesforce

    Reports, Dashboards, and Customer Success in Salesforce

    Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Service Management, Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Support, Data Visualization, Customer Support, Sales Management, Customer and Client Support, Customer Service, Inside Sales, Data Storytelling, Performance Reporting, Business Reporting, Data-Driven Decision-Making

    4.7 stars, 279 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (279) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • É

    École Polytechnique Fédérale de Lausanne

    Systèmes d’Information Géographique - Partie 1

    Skills you'll gain: Geographic Information Systems, Data Modeling, GIS Software, SQL, Geospatial Information and Technology, Database Design, Spatial Data Analysis, Geospatial Mapping, Database Management, Spatial Analysis, Geostatistics, Query Languages, Relational Databases, Database Development, Database Software, Land Management, Data Store, Environmental Science, Data Capture, Data Manipulation

    4.5 stars, 290 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.5 (290) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • U

    University of Colorado System

    Coexistence in Medieval Spain: Jews, Christians, and Muslims

    Skills you'll gain: Art History, Social Studies, World History, Intercultural Competence, European History, Cultural Diversity, Culture, Research, Diplomacy, Research Methodologies, Governance

    4.6 stars, 138 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.6 (138) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • J

    Johns Hopkins University

    Measuring and Maximizing Impact of COVID-19 Contact Tracing

    Skills you'll gain: Epidemiology, Infection Control, Infectious Diseases, Public Health, Public Health and Disease Prevention, Program Management, Model Evaluation, Community Health, Health Technology, Statistical Modeling, Data Management, Decision Support Systems

    4.5 stars, 1.3K reviews, Advanced, Course, 1 - 4 Weeks

    ★ 4.5 (1.3K) · Advanced · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • U

    University of Illinois Urbana-Champaign

    Professional Success Skills

    Skills you'll gain: Creative Thinking, Creativity, Data Presentation, Business Ethics, Business Analytics, Ideation, Data Literacy, Creative Problem-Solving, Leadership and Management, Business Analysis, Business Leadership, Brainstorming, Business Strategy, Organizational Leadership, Ethical Standards And Conduct, Decision Making, Emotional Intelligence, Cultural Sensitivity, Cultural Diversity, Brand Management

    4.7 stars, 480 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.7 (480) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • U

    University of Illinois Urbana-Champaign

    Introduction to Business Analytics and Information Economics

    Skills you'll gain: Data Visualization, Business Analytics, Data Presentation, Analytics, Data Analysis, Big Data, Asset Management, Feasibility Studies, Business Modeling, Data-Driven Decision-Making, Intellectual Property, Data Quality, Information Management, Network Model, Predictive Analytics, Data Strategy, Digital Assets, Data Literacy, Data Warehousing, Business Intelligence

    4.6 stars, 421 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.6 (421) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
  • B

    Berklee

    Creating Sounds for Electronic Music

    Skills you'll gain: Musical Composition, Music, Electronic Media, Design Software, Patch Management, Computer Hardware, System Requirements

    4.7 stars, 262 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.7 (262) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
1…362363364…834

In summary, here are 10 of our most popular conflict management courses

  • Creativity And Entrepreneurship: Berklee
  • Success with Integrity: Business Ethics Foundation: Coursera
  • Trabaja inteligentemente, no más duro: Gestión del tiempo para la productividad personal y profesional: University of California, Irvine
  • Call Center Customer Service: CVS Health
  • Master Microsoft Excel: Apply, Analyze & Visualize Data: EDUCBA
  • Reports, Dashboards, and Customer Success in Salesforce: Salesforce
  • Systèmes d’Information Géographique - Partie 1: École Polytechnique Fédérale de Lausanne
  • Coexistence in Medieval Spain: Jews, Christians, and Muslims: University of Colorado System
  • Measuring and Maximizing Impact of COVID-19 Contact Tracing: Johns Hopkins University
  • Professional Success Skills: University of Illinois Urbana-Champaign

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok