Conflict management courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of group conflict. You can build skills in identifying underlying issues, facilitating discussions, and creating win-win solutions. Many courses introduce tools like conflict assessment frameworks and communication models, that support applying these skills effectively in personal and professional settings.

Berklee
Skills you'll gain: Entrepreneurship, Creativity, Team Building, Creative Problem-Solving, Creative Thinking, Presentations, Innovation, Brand Strategy, Branding, Collaboration, Product Development, Relationship Building, New Business Development, Professional Networking, Problem Solving
★ 4.7 (385) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Ethics, Ethical Standards And Conduct, Decision Making, Strategic Decision-Making, Case Studies, Social Impact, Conflict Management, Team Leadership
★ 4.9 (189) · Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Time Management, Scheduling, Goal Setting, Prioritization, Productivity, Delegation Skills, Ability To Meet Deadlines, Timelines, Conscientiousness, Calendar Management, Personal Development, Organizational Skills, Planning, Smart Goals, Self-Awareness, Strategic Prioritization, Strong Work Ethic, Follow Through, Overcoming Obstacles
★ 4.7 (1.8K) · Mixed · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Teamwork, Telephone Skills, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Record Keeping, Performance Metric, Customer experience improvement, Verbal Communication Skills, Problem Solving, Communication
★ 4.6 (102) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Excel, Excel Formulas, Pivot Tables And Charts, Spreadsheet Software, Business Reporting, Management Reporting, Data Analysis, Data Visualization, Interactive Data Visualization, Data Management, Analysis, Information Management, Debugging, File Management, Business, Business Management, Design, File I/O
★ 4.7 (86) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Service Management, Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Support, Data Visualization, Customer Support, Sales Management, Customer and Client Support, Customer Service, Inside Sales, Data Storytelling, Performance Reporting, Business Reporting, Data-Driven Decision-Making
★ 4.7 (279) · Beginner · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Geographic Information Systems, Data Modeling, GIS Software, SQL, Geospatial Information and Technology, Database Design, Spatial Data Analysis, Geospatial Mapping, Database Management, Spatial Analysis, Geostatistics, Query Languages, Relational Databases, Database Development, Database Software, Land Management, Data Store, Environmental Science, Data Capture, Data Manipulation
★ 4.5 (290) · Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Art History, Social Studies, World History, Intercultural Competence, European History, Cultural Diversity, Culture, Research, Diplomacy, Research Methodologies, Governance
★ 4.6 (138) · Beginner · Course · 1 - 3 Months
Johns Hopkins University
Skills you'll gain: Epidemiology, Infection Control, Infectious Diseases, Public Health, Public Health and Disease Prevention, Program Management, Model Evaluation, Community Health, Health Technology, Statistical Modeling, Data Management, Decision Support Systems
★ 4.5 (1.3K) · Advanced · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Creative Thinking, Creativity, Data Presentation, Business Ethics, Business Analytics, Ideation, Data Literacy, Creative Problem-Solving, Leadership and Management, Business Analysis, Business Leadership, Brainstorming, Business Strategy, Organizational Leadership, Ethical Standards And Conduct, Decision Making, Emotional Intelligence, Cultural Sensitivity, Cultural Diversity, Brand Management
★ 4.7 (480) · Beginner · Specialization · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Data Visualization, Business Analytics, Data Presentation, Analytics, Data Analysis, Big Data, Asset Management, Feasibility Studies, Business Modeling, Data-Driven Decision-Making, Intellectual Property, Data Quality, Information Management, Network Model, Predictive Analytics, Data Strategy, Digital Assets, Data Literacy, Data Warehousing, Business Intelligence
★ 4.6 (421) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Musical Composition, Music, Electronic Media, Design Software, Patch Management, Computer Hardware, System Requirements
★ 4.7 (262) · Intermediate · Course · 1 - 4 Weeks