
Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Data Quality, Extract, Transform, Load, Anomaly Detection, Data Pipelines, Data Validation, Data Integrity, Dependency Analysis, Data Transformation, Dashboard, SQL
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Organizational Skills, Project Management Software, Project Coordination, Workflow Management, Project Management, Process Modeling, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Instagram, Social Media, Social Media Management, Social Media Content, Social Media Marketing, Social Media Strategy, Facebook, Product Promotion, Promotional Strategies, Promotions and Campaigns, Advertising
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: AI Workflows, Prompt Engineering Tools, Agentic Workflows, Deepseek, Automation, Agentic systems, AI Integrations, Memory Management
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Surveys, Market Research, Customer Insights, Data-Driven Marketing, Marketing, Customer Analysis, User Research, Research Methodologies, Market Analysis, Data Collection
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: AI Security, Mobile Security, Model Deployment, Mobile Development, Continuous Monitoring, Application Security, Secure Coding, Threat Modeling, Responsible AI, Security Controls, System Monitoring, Encryption, Hardening, Threat Management, Security Management, Threat Detection, Anomaly Detection, Program Implementation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AWS SageMaker, Applied Machine Learning, Model Evaluation, Amazon Web Services, Machine Learning Methods, No-Code Development, Model Training, Machine Learning, Machine Learning Algorithms, Supervised Learning, Cloud Platforms, Predictive Modeling, Amazon S3, Version Control, Data Preprocessing, Model Deployment, Data Import/Export, Data Validation
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Software Quality Assurance, Software Quality (SQA/SQC), Test Automation, Usability Testing, Quality Assurance, Software Testing, Usability, Test Tools, Software Development Life Cycle, Selenium (Software), Back-End Web Development, User Experience Design, AI Integrations, Cloud Computing, Database Management Systems, Cloud Services, Leadership
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Meta Ads Manager, Facebook, Marketing Budgets, Budget Management, Online Advertising, Advertising Campaigns, Advertising, Paid media, Social Media Management, Social Media Campaigns, Social Media, Social Media Analytics, Content Performance Analysis, Customer Insights, Business Strategy, User Research, Business Analysis
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Sprint Retrospectives, User Story, Jira (Software), Performance Metric, Sprint Planning, Release Management, Product Roadmaps, Performance Analysis, Plan Execution, Root Cause Analysis, Journey Mapping, Project Planning, Agile Methodology, Agile Project Management, Backlogs, Continuous Improvement Process, Operational Analysis, Analysis, Collaborative Software, Descriptive Analytics
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: CI/CD, Hardware Design, Continuous Integration, Continuous Deployment, Devops Tools, Embedded Software, Continuous Delivery, Test Automation, Software Development Tools, Automation, Verification And Validation, YAML, Process Optimization
Intermediate · Course · 1 - 4 Weeks