IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado Boulder
Skills you'll gain: Sustainable Design, Sustainable Engineering, Sustainable Business, Business Leadership, Waste Minimization, Product Design, Product Lifecycle Management, Environment and Resource Management, Environmental Regulations, Process Improvement, Materials science
Build toward a degree
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Live Streaming, Driving engagement, Customer Engagement, Content Performance Analysis, Content Development and Management, Content Strategy, Community Development, Technical Support
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, OpenAI API, ChatGPT, Application Programming Interface (API), API Design, Authentications, Large Language Modeling, Key Management, JSON, Model Evaluation, Performance Tuning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Scikit Learn (Machine Learning Library), Predictive Modeling, Regression Analysis, Machine Learning Algorithms, Applied Machine Learning, Predictive Analytics, Python Programming, Classification Algorithms, Machine Learning, Data Analysis
Beginner · Guided Project · Less Than 2 Hours

The University of Melbourne
Skills you'll gain: Art History, International Relations, Political Sciences, Culture, Socioeconomics, Ancient History, World History, Social Sciences, Economic Development, Anthropology, Cultural Diversity, Sociology, Economics
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Brainstorming, Root Cause Analysis, Collaborative Software, Business Analysis, Problem Management, Design Thinking, Business Process Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Agile Methodology, Product Management, Sprint Planning, Agile Project Management, Sprint Retrospectives, Backlogs, Quality Assessment, Team Building
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Payroll, HR Tech, Compensation Strategy, Human Resources Software, Compensation and Benefits, Benefits Administration, Human Resources Information System (HRIS), Payroll Systems, Compensation Analysis, Compensation Management, Payroll Processing, Human Resources, Operational Efficiency, Responsible AI, AI Enablement, Data Ethics, Workforce Management, AI Personalization, Benefits Enrollment Processes, Employee Engagement
Intermediate · Course · 1 - 4 Weeks

Università di Napoli Federico II
Skills you'll gain: Political Sciences, International Relations, World History, Diplomacy, Social Sciences, Public Safety and National Security, European History, Environmental Issue, Conflict Management, Climate Change Programs, Governance, Economics, Economic Development, Trend Analysis, Security Strategy
Beginner · Course · 1 - 3 Months

Skills you'll gain: GitHub, Version Control, Git (Version Control System), Unix Commands, Unix Shell, Software Versioning, Linux Commands, Command-Line Interface, Software Configuration Management, File Management
Beginner · Course · 1 - 3 Months
Skills you'll gain: Organizational Change, Change Management, Business Transformation, Culture Transformation, Organizational Leadership, Overcoming Objections, Drive Engagement, Digital Transformation, Business Leadership, Leadership, Stakeholder Analysis, Internal Communications, Stakeholder Management, Communication Strategies, Collaborative Software, Communication, Adaptability, Google Workspace, Planning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Object Oriented Design, Object Oriented Programming (OOP), Java Programming, Java, Record Keeping
Intermediate · Guided Project · Less Than 2 Hours