Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Guest Relations, Hospitality Services, Hospitality and Food Services, Hospitality, Professionalism, Teamwork, Coordination, Customer experience improvement, Collaboration, Communication Strategies, Communication, Empathy, Active Listening
★ 5 (6) · Mixed · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Relationship Building, Customer Inquiries, Customer and Client Support, Client Services, Customer Complaint Resolution, Customer Support, Customer Relationship Management, Customer Retention, Customer Engagement, Customer experience strategy (CX), Business Planning, Communication Strategies, Communication
★ 4.8 (253) · Beginner · Course · 1 - 4 Weeks

Stanford University
Skills you'll gain: Philanthropy, Resource Utilization, Social Impact, Program Evaluation, Lifelong Learning, Collaboration, Strategic Decision-Making, Decision Making, Planning, Entrepreneurship, Research
★ 4.6 (212) · Mixed · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Environmental Policy, Social Justice, Environmental Science, Environmental Issue, Climate Change Programs, Environmental Laws, Policy Analysis, Environmental Regulations, Sustainable Development, Sustainability Standards, Socioeconomics, Education and Training, World History, Community Development, Community Organizing, Formal Learning, Curriculum Planning, K-12 pedagogy
Mixed · Course · 1 - 3 Months

Università di Napoli Federico II
Skills you'll gain: AI powered creativity, AI literacy, Responsible AI, AI Enablement, Digital pedagogy, AI Integrations
★ 5 (20) · Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Self-Awareness, Teaching, Education and Training, Empathy & Emotional Intelligence, Journals, Pedagogy, Empathy, Growth Mindedness, Tenacity, Persistence, Relationship Building
★ 4.7 (710) · Advanced · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Training Programs, Education and Training, Smart Goals, Community Health, Train The Trainer, Educational Materials, Health Education, Adult Education, Needs Assessment, Planning, Case Management
★ 4.7 (91) · Beginner · Course · 1 - 3 Months

Dartmouth College
Skills you'll gain: Creativity, Communication, Innovation, Creative Thinking, Personal Development, Interpersonal Communications, Curiosity, Productivity, Lifelong Learning, Time Management, Courage, Self-Awareness, Open Mindset, Independent Thinking, Leadership Development, Leadership, Growth Mindedness, People Development, Change Management, Growth Strategies
★ 4.8 (128) · Beginner · Course · 1 - 4 Weeks

Case Western Reserve University
Skills you'll gain: Coaching, Empathy, Employee Coaching, Compassion, Leadership Development, Rapport Building, Culture Transformation, People Development, Active Listening, Emotional Intelligence, Organizational Leadership, Organizational Development, Self-Awareness, Personal Development, Organizational Change, Leadership, Relationship Building, Change Management, Neurology, Self-Motivation
★ 4.7 (392) · Mixed · Course · 1 - 3 Months

Commonwealth Education Trust
Skills you'll gain: Growth Mindedness, Teaching, Lesson Planning, Pedagogy, Trustworthiness, Student Engagement, Instructional Strategies, Interactive Learning, Personal Development, Learning Theory, Curriculum Planning, Lifelong Learning, Rapport Building, Goal Setting, Relationship Building, Professional Development, Planning, Curiosity, Student-Centred Learning, Collaboration
★ 4.8 (305) · Mixed · Course · 1 - 3 Months

University of Toronto
Skills you'll gain: Relationship Building, Social Skills, Personal Development, Active Listening, Rapport Building, Interpersonal Communications, Communication, Personal Attributes, Communication Strategies, Self-Awareness, Emotional Intelligence, Overcoming Obstacles, Needs Assessment, Assertiveness, Psychology
★ 4.5 (1.8K) · Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Instructional Design, Learning Theory, Design, Disabilities, Education Software and Technology, Professional Development, Diversity Awareness, Diversity Equity and Inclusion Initiatives
★ 4.8 (82) · Beginner · Course · 1 - 4 Weeks