IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Peer Review, Data Modeling, Jupyter, Data Collection, Business Analysis, Data Science, Decision Tree Learning, Predictive Modeling, Software Development Methodologies, Data Processing, Business Requirements, Data Cleansing, Data Analysis, Data Mining, Data Quality, Data Transformation, User Feedback, Feature Engineering, Stakeholder Engagement
Beginner · Course · 1 - 4 Weeks

UNSW Sydney (The University of New South Wales)
Skills you'll gain: Teaching, Education Software and Technology, Planning, End User Training and Support, Technical Communication, Quality Assurance, Innovation, Digital Transformation, Emerging Technologies, Digital Communications
Beginner · Course · 1 - 3 Months

University at Buffalo
Skills you'll gain: Model Based Systems Engineering, Peer Review, Systems Engineering, Product Lifecycle Management, Intrusion Detection and Prevention, Security Controls, Performance Measurement, Collaborative Software, Control Systems, Anomaly Detection, Machine Controls, Incident Response, Digital Transformation, Vulnerability Assessments, Software Development Life Cycle, Cybersecurity, Manufacturing Operations, Supply Chain Management, Data Sharing, Manufacturing Processes
Beginner · Specialization · 3 - 6 Months

University of Virginia
Skills you'll gain: Financial Statements, Financial Accounting, Balance Sheet, Financial Reporting, Financial Statement Analysis, Design Thinking, Accounting, Innovation, Process Design, Business Modeling, Entrepreneurship, Philanthropy, Courage, Leadership Development, Corporate Sustainability, Stakeholder Engagement, Professional Development, Business Ethics, Finance, HR Tech
Beginner · Specialization · 3 - 6 Months

University of Minnesota
Skills you'll gain: Enterprise Resource Planning, Business Systems, Supply Chain Systems, Change Management, Business Technologies, Organizational Change, System Implementation, Business Process, Case Studies, Business Management, Business, Business Strategy
Beginner · Course · 1 - 3 Months

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Order Management, Sales Management, Sales Support, Closing (Sales), Salesforce, Request For Quotation (RFQ), Product Knowledge, Contract Management, Collaborative Software, Kanban Principles
Beginner · Course · 1 - 4 Weeks

JetBrains
Skills you'll gain: Kotlin, Object Oriented Programming (OOP), Java, Java Programming, Spring Framework, Android Development, IntelliJ IDEA, Functional Design, Interoperability, Unit Testing
Intermediate · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Apache Spark, Apache Hadoop, Data Integration, Exploratory Data Analysis, Big Data, Graph Theory, Data Pipelines, Database Design, Data Modeling, Regression Analysis, Data Mining, Data Management, Applied Machine Learning, Data Presentation, Scalability, Data Processing, Statistical Analysis, NoSQL, Database Management Systems, MongoDB
Beginner · Specialization · 3 - 6 Months

Arizona State University
Skills you'll gain: Oral Comprehension, Education Software and Technology, Teaching, Literacy, Technology Strategies, Grammar, English Language, Language Competency, Language Learning, End User Training and Support, Emerging Technologies, Vocabulary, Innovation
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Test Automation, Jenkins, Mobile Development, Test Execution Engine, Apple iOS, Application Frameworks, Software Testing, Test Case, Regression Testing, Continuous Integration, Debugging, Scalability, CI/CD, Test Engineering, Maintainability, Automation, Cross Platform Development, Containerization
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: HTML and CSS, Bootstrap (Front-End Framework), Responsive Web Design, Front-End Web Development, User Interface (UI), JavaScript Frameworks, Web Design and Development, Web Applications, Web Development Tools, React.js, Javascript
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI Agents, Agentic systems, Workflow Management, Artificial Intelligence, Prompt Engineering, Generative AI, Customer and Client Support, Governance, User Feedback
Advanced · Course · 1 - 4 Weeks