IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Pennsylvania
Skills you'll gain: Positivity, Optimism, Personal Development, Personal Attributes, Positive Behavior Support, Psychology, Working With Children, Education and Training, Research, Visionary, Human Development, Community Development, Constructive Feedback, Experimentation
Beginner · Course · 1 - 4 Weeks
University of London
Skills you'll gain: Model Training, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Feature Engineering, Machine Learning, Artificial Intelligence, Statistical Machine Learning, Model Evaluation, Data Literacy, Machine Learning Algorithms, AI literacy, Responsible AI, Data Collection
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Stanford University
Skills you'll gain: Physics, European History, Verification And Validation, Scientific Methods, electromagnetics, Research, Experimentation, Mechanics, Global Positioning Systems
Beginner · Course · 1 - 3 Months

Skills you'll gain: Key Management, Cryptography, Cryptographic Protocols, Cybersecurity, IT Security Architecture, Public Key Infrastructure, Public Key Cryptography Standards (PKCS), Encryption, Cyber Security Policies, Network Security, Security Controls, Computer Security, Quantum computing, NIST 800-53, Information Privacy, Security Management, Risk Management, Network Protocols, Negotiation, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Lean Manufacturing, Lean Six Sigma, Lean Methodologies, Operational Excellence, Process Mapping, Process Improvement and Optimization, Data-Driven Decision-Making, Process Optimization, Workflow Management, Process Analysis, Stakeholder Management, Six Sigma Methodology, Operational Efficiency, Process Improvement, Business Process Improvement, Business Workflow Analysis, Productivity, Kaizen Methodology, Continuous Improvement Process, Root Cause Analysis
Beginner · Specialization · 3 - 6 Months

Universiteit Leiden
Skills you'll gain: Public Safety and National Security, Research, Mitigation, Research Methodologies, Policy Analysis, Media and Communications, World History, International Relations, Security Strategy, Political Sciences, Public Policies, Trend Analysis, Social Impact, Psychology
Beginner · Course · 1 - 3 Months

Stanford University
Skills you'll gain: Logical Reasoning, Computational Logic, Deductive Reasoning, Computational Thinking, Problem Solving, Mathematics and Mathematical Modeling, Business Logic
Intermediate · Course · 1 - 3 Months

The University of Sydney
Skills you'll gain: Mental Health, Community Mental Health Services, Resilience, Psychiatry, Mental Health Diseases and Disorders, Positivity, Mental Health Therapies, Stress Management, Rehabilitation, Psychotherapy, Personal Care, Cultural Responsiveness, Psychology, Creativity, Mindfulness, Relationship Building, Exercise Therapy
Mixed · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Talent Recruitment, Workforce Planning, Recruitment Strategies, Employee Onboarding, Recruitment, Employee Engagement, Human Resources Management and Planning, Talent Acquisition, Human Resources, Workforce Management, New Hire Orientations, Forecasting, Drive Engagement, Talent Sourcing, People Analytics, Law, Regulation, and Compliance, Interviewing Skills
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Infrastructure as Code (IaC), Terraform, Ansible, Amazon CloudWatch, IT Automation, Cloud Deployment, Infrastructure As A Service (IaaS), Cloud Computing Architecture, Cloud Infrastructure, DevOps, Amazon Web Services, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Application Deployment, YAML, System Monitoring, Identity and Access Management, Continuous Monitoring, Amazon DynamoDB, Configuration Management
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Clinical Data Management, Data Capture, Electronic Data Capture (EDC), Clinical Research, Data Management, Data Collection, Data Sharing, Data Strategy, Data Quality, Data Storage, Regulatory Compliance
Beginner · Course · 1 - 3 Months

Skills you'll gain: LinkedIn, Professional Networking, Blogs, Content Marketing, Customer Engagement, Content Performance Analysis, Cloud Platforms, Marketing Analytics, Collaborative Software, Content Creation, Business Technologies, Business Marketing, Content Development and Management, Advertising Campaigns, Sales Prospecting, Social Media Content, Customer Relationship Building, Social Media, Social Media Marketing, Marketing
Beginner · Specialization · 3 - 6 Months