IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Duke University
Skills you'll gain: Probability, Graphing, Algebra, Bayesian Statistics, Arithmetic, Data Science, Calculus, Data Analysis, Descriptive Statistics
Beginner · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Creative Thinking, Brainstorming, Ideation, Creativity, Cognitive flexibility, Problem Solving, Collaboration
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Risk Modeling, Operations Research, Regression Analysis, Microsoft Excel, Business Analytics, Business Modeling, Business Analysis, Resource Allocation, Analysis, Statistical Analysis, Process Optimization, Financial Analysis, Predictive Analytics, Transportation Operations, Linear Algebra
Intermediate · Course · 1 - 3 Months

University of Toronto
Skills you'll gain: Meeting Facilitation, Presentations, Persuasive Communication, Communication, Influencing, Verbal Communication Skills, Collaboration, Team Building, Interpersonal Communications, Business Communication, Virtual Teams, Public Speaking, Professional Development, Non-Verbal Communication, Strategic Communication, Empathy, Active Listening, Negotiation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Real Time Data, Data Pipelines, Feature Engineering, PySpark, Dataflow, Cloud Storage, Data Import/Export, Apache Spark, Data Lakes, Data Maintenance, Google Cloud Platform, Apache Kafka, Apache Hadoop, Dashboard, Data Governance, Tensorflow, Big Data, Cloud Services, Extract, Transform, Load, Data Infrastructure
Intermediate · Professional Certificate · 3 - 6 Months

Harvard Business Review
Skills you'll gain: Business Modeling, Business Acumen, Business Strategy, Strategic Decision-Making, Data-Driven Decision-Making, Decision Making, Competitive Analysis, Financial Statements, Leadership, Financial Analysis, Team Leadership, Critical Thinking
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Clinical Documentation, Responsible AI, Revenue Cycle Management, No-Code Development, Medical Records, Electronic Medical Record, Patient Education And Counseling, Patient Education and Support, Health Informatics, Generative AI Agents, Automation, Patient Communication, Data Governance, Healthcare Industry Knowledge, Real Time Data, Smart Goals
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Musical Composition, Music Theory, Music, Peer Review, Music Performance, Post-Production, Media Production, Storytelling, Editing, Organizational Skills, Writing, Technology Solutions
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Process Analysis, Business Process, Business Analysis, Workflow Management, Process Management, Process Flow Diagrams, Business Process Modeling, Stakeholder Management, Stakeholder Analysis, Computer Literacy
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Business Process Modeling, Systems Analysis, Generative AI, Stakeholder Communications, Process Flow Diagrams, Business Workflow Analysis, Systems Architecture, Solution Architecture, Business Process Automation, LLM Application, Stakeholder Analysis, Technical Consulting, Software Architecture, Systems Thinking, Project Documentation
Intermediate · Course · 1 - 4 Weeks

Harvard Business Review
Skills you'll gain: Innovation, Creative Thinking, Curiosity, Ideation, Brainstorming, Strategic Thinking, New Product Development, Market Opportunities, Business Risk Management, Collaboration, Continuous Improvement Process, Problem Solving, Prioritization, Stakeholder Engagement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Event-Driven Programming, Computer Graphics, Application Development, Software Design, C++ (Programming Language), Microsoft Windows, Maintainability, Software Architecture, Application Lifecycle Management, System Configuration, Performance Tuning
Mixed · Course · 1 - 4 Weeks