IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

DeepLearning.AI
Skills you'll gain: Prompt Engineering, Large Language Modeling, Database Design, LLM Application, Software Documentation, Software Design Patterns, Collaborative Software, Software Testing, OpenAI API, Application Design, Generative AI, Database Management, AI Enablement, Code Review, Software Architecture, System Design and Implementation, Dependency Analysis, Software Engineering, Software Development, Machine Learning
Beginner · Professional Certificate · 1 - 3 Months

University of Toronto
Skills you'll gain: Psychology, Mental Health Diseases and Disorders, Mental Health Therapies, Human Development, Mental Health, Social Sciences, Scientific Methods, Neurology, Experimentation, Cultural Diversity
Mixed · Course · 1 - 3 Months

Skills you'll gain: Excel Formulas, Microsoft Excel, Data Cleansing, Data Analysis, Data Import/Export, Spreadsheet Software, Data Wrangling, Data Quality, Pivot Tables And Charts, Google Sheets, Data Manipulation, Data Science, Information Privacy
Beginner · Course · 1 - 3 Months
University of Colorado Boulder
Skills you'll gain: Computational Logic, Systems Design, Verification And Validation, Systems Analysis, Software Systems, Theoretical Computer Science, Computational Thinking, System Design and Implementation, Simulations, Programming Principles, Software Architecture, Software Design, Model Evaluation, Graph Theory, Software Testing, Hardware Architecture, Software Quality Assurance, Computer Architecture, Algorithms, Logical Reasoning
Beginner · Specialization · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Docs, Gmail, Google Sheets, Google Workspace, Presentations, Calendar Management, Spreadsheet Software, File Management, Excel Formulas, Email Security, Data Visualization, Productivity Software, Collaborative Software, Data Validation, Document Management, Setting Appointments, Meeting Facilitation, Sales Presentations, Data Analysis Expressions (DAX), Version Control
Beginner · Specialization · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Sociology, Social Sciences, Social Impact, Public Policies, Cultural Diversity, Surveys, Program Evaluation, Qualitative Research, Data Collection, Research
Beginner · Course · 1 - 4 Weeks

Pontificia Universidad Católica de Chile
Skills you'll gain: Oral Comprehension, Telephone Skills, English Language, Bilingual (Spanish/English), Vocabulary, Oral Expression, Verbal Communication Skills, Business Communication, Grammar, Language Learning, Writing
Mixed · Course · 1 - 3 Months

Skills you'll gain: Exploitation techniques, Penetration Testing, Cyber Attacks, Cyber Security Assessment, Cybersecurity, Event Monitoring, Vulnerability Management, Vulnerability, Continuous Monitoring, Data Security, Network Security, Analysis, Criminal Investigation and Forensics, System Monitoring, System Configuration, Network Monitoring, Bash (Scripting Language), Scripting, Linux, Python Programming
Advanced · Specialization · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: HTML and CSS, Ajax, Javascript, Responsive Web Design, Front-End Web Development, Web Design, Web Applications, Cascading Style Sheets (CSS), Development Environment, Web Development Tools, Web Content Accessibility Guidelines
Mixed · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Pandas (Python Package), Data Manipulation, NumPy, Data Cleansing, Data Transformation, Data Preprocessing, Data Science, Statistical Analysis, Pivot Tables And Charts, Data Analysis, Python Programming, Data Import/Export, Programming Principles
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Solution Selling, Budget Management, Account Strategy, Productivity Software, Financial Management, Consultative Selling, Administrative Support, Negotiation, Sales Process, Business Ethics, Customer Relationship Management (CRM) Software, Contract Negotiation, Key Performance Indicators (KPIs), Sales Prospecting, Account Management, Microsoft Copilot, Content Management, Relationship Building, Consultative Approaches, Generative AI
Advanced · Professional Certificate · 3 - 6 Months

Skills you'll gain: Clinic Management Systems, Patient Flow, Patient Registration, Practice Management Software, Health Informatics, End User Training and Support, Health Administration, Data Integration, Technical Support and Services, Systems Integration
Beginner · Course · 1 - 4 Weeks