IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado System
Skills you'll gain: Marketing Analytics, Data-Driven Marketing, Probability & Statistics, Regression Analysis, Data-Driven Decision-Making, Data Ethics, Statistical Analysis, Statistical Hypothesis Testing, Customer Insights, Analytical Skills, Customer Analysis, Customer Retention, Correlation Analysis, Descriptive Statistics, Data Analysis, Analytics, Statistical Visualization, Statistical Modeling, Predictive Analytics, Descriptive Analytics
★ 4.8 (13) · Intermediate · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Debugging, Program Development, Programming Principles, Computational Thinking, Computational Logic, Diversity Equity and Inclusion Initiatives, Digital pedagogy, Computer Programming, Event-Driven Programming, Computer Science
Beginner · Course · 1 - 3 Months

Skills you'll gain: Product Lifecycle Management, Product Planning, Product Strategy, Product Management, AI Product Strategy, Product Improvement, Process Management, Strategic Planning, Product Development, Business Process, Innovation, Project Implementation, Competitive Analysis
★ 4.4 (31) · Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Prompt Patterns, Tool Calling, LLM Application, JSON, Large Language Modeling, Artificial Intelligence
★ 4.6 (17) · Beginner · Project · Less Than 2 Hours

Skills you'll gain: Database Design, Frontend Integration, Continuous Integration, Restful API, Database Development, Docker (Software), Model View Controller, Front-End Web Development, Relational Databases, Databases, Web Design and Development, User Story, CI/CD, Java, Java Programming, Database Application, Full-Stack Web Development, Spring Boot, Back-End Web Development, Software Design Documents
★ 4.3 (10) · Advanced · Course · 1 - 3 Months

Skills you'll gain: Regression Analysis, Microsoft Excel, Statistical Hypothesis Testing, Data-Driven Decision-Making, Data Visualization, Business Analysis, Statistical Analysis, Statistical Methods, Spreadsheet Software, Data Analysis, Correlation Analysis, Case Studies, Statistical Modeling, Statistical Inference, Probability & Statistics, Variance Analysis, Data Manipulation
★ 4.8 (15) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Strategy, Customer Analysis, Customer Relationship Management, Workflow Management, Driving engagement, Sales, Customer Insights, Customer Data Management, AI Integrations, AI literacy, Microsoft Copilot, Debugging, Data Ethics, Responsible AI, Trend Analysis
Advanced · Course · 1 - 4 Weeks

Parsons School of Design, The New School
Skills you'll gain: Design Thinking, Market Opportunities, Design Strategies, Design and Product, Experience Design, Risk Analysis, New Business Development, Human Centered Design, User Experience Design, Innovation, Design, User Experience, Business Modeling, Lean Methodologies, Market Analysis, Prioritization, Ethical Standards And Conduct
★ 4.7 (18) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Windows Servers, Hyper-V, Containerization, Kubernetes, Docker (Software), Virtualization, Virtual Machines, Server Administration, Hybrid Cloud Computing, Microsoft Azure, Operating System Administration, Microsoft Windows, Infrastructure As A Service (IaaS), Cloud Management, Systems Administration, Remote Access Systems
★ 5 (9) · Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Facility Management and Maintenance, Energy and Utilities, Construction Management, Sustainable Architecture, Construction Engineering, Construction, Sustainable Business, Sustainable Technologies, Stakeholder Engagement, Sustainable Design, Facility Management, Sustainable Engineering, Stakeholder Management, Stormwater Management, Building Information Modeling, Project Design, Environmental Engineering, Sustainability Standards, Building Services Engineering, Project Performance
★ 4.6 (50) · Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Legal Strategy, Legal Technology, Legal Research, Generative AI, AI Workflows, Data Ethics, AI literacy, Decision Intelligence, Responsible AI, AI Integrations, Legal Writing, Artificial Intelligence, Automation, Predictive Modeling, Ethical Standards And Conduct
★ 3.8 (13) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Design Thinking, Business Modeling, Business Strategy, Innovation, Strategic Marketing, Product Development, Marketing Planning, Product Improvement, Strategic Thinking, New Product Development, Commercialization, Ideation, Technology Strategies, Marketing Strategies, Value Propositions, Forecasting, Emerging Technologies, Continuous Improvement Process
★ 4.5 (11) · Intermediate · Course · 1 - 3 Months