Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Universidad Austral
Skills you'll gain: Digital Marketing Tools, Social Media, Social Media Strategy, Social Media Marketing, Google Ads, Digital Marketing, Social Media Management, Social Media Content, Customer Relationship Management, Media Buying, Content Performance Analysis, Digital Marketing Campaigns, Digital Brand Strategy, Digital Analysis, Campaign Management, Marketing Budgets, Digital Media Strategy, Marketing, Paid media, Analytics
★ 4.7 (2.7K) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Extract, Transform, Load, Star Schema, Microsoft Power Platform, Data Analysis Expressions (DAX), Data Storytelling, Microsoft Power Automate/Flow, Dashboard Creation, Dashboard, Microsoft Excel, Excel Formulas, Power BI, Data-Driven Decision-Making, Microsoft Copilot, Data Presentation, Spreadsheet Software, No-Code Development, Data Modeling, Data Visualization, Data Analysis, Business Intelligence
★ 4.4 (800) · Beginner · Specialization · 3 - 6 Months

Erasmus University Rotterdam
Skills you'll gain: Strategic Decision-Making, Business Valuation, Private Equity, Mergers & Acquisitions, Game Theory, Corporate Strategy, Strategic Thinking, Capital Budgeting, Financial Analysis, Business Strategy, Financial Statement Analysis, Return On Investment, Investment Banking, Decision Making, Cash Flows, Bidding, Growth Strategies, Corporate Finance, Competitive Analysis
★ 4.6 (1.4K) · Advanced · Course · 1 - 3 Months
University of Pennsylvania
Skills you'll gain: Operations Management, Operations, Operational Efficiency, Operational Excellence, Process Improvement and Optimization, Process Analysis, Process Management, Process Optimization, Lean Manufacturing, Process Improvement, Lean Methodologies, Process Mapping, Quality Improvement, Continuous Improvement Process, Capacity Planning, Quality Management, Capacity Management, Supply Chain Management, Quality Control, Statistical Process Controls
★ 4.5 (2.9K) · Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Competitive Analysis, Market Research, User Story, User Interface (UI), Product Roadmaps, Competitive Intelligence, User Interface and User Experience (UI/UX) Design, AI Product Strategy, Usability, Persona Development, Product Development, Market Analysis, UI/UX Strategy, New Product Development, Product Management, Product Lifecycle Management, Quality Assurance and Control, Technology Roadmaps, Product Strategy, Data Analysis
★ 4.5 (402) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Dashboard, Business Intelligence, Business Intelligence Software, Dashboard Creation, Tableau Software, Interactive Data Visualization, Business Reporting, Data Storytelling, Data Presentation, Data Visualization Software, Data Visualization, Stakeholder Communications, Performance Tuning, Interviewing Skills, Presentations, Performance Improvement, Performance Analysis
★ 4.8 (1.4K) · Advanced · Course · 1 - 3 Months

Skills you'll gain: React Native, Mobile Development, User Interface (UI) Design, Front-End Web Development, React Redux, Ajax, User Interface and User Experience (UI/UX) Design, Javascript, React.js, Data Structures, Application Development, Apple iOS, Debugging, iOS Development, UI Components, JavaScript Frameworks, User Story, Android Development, Mobile Development Tools, Full-Stack Web Development
★ 4.4 (959) · Beginner · Specialization · 3 - 6 Months

University of Colorado System
Skills you'll gain: Database Design, Business Intelligence, Decision Support Systems, Data Warehousing, Database Development, Relational Databases, Data Visualization, Data Modeling, Business Intelligence Software, Database Software, Database Management Systems, Database Management, SQL, Star Schema, Data Presentation, Interactive Data Visualization, Data Visualization Software, Data Governance, Data Integration, Dashboard Creation
★ 4.5 (4.1K) · Advanced · Specialization · 3 - 6 Months

John Wiley & Sons
Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Generative AI Agents, Sales, Sales Enablement, Sales Strategy, Customer Relationship Management (CRM) Software, Email Automation, Sales Process, Customer Relationship Management, Prioritization, Personalized Campaigns, AI Personalization, AI Enablement, Calendar Management, AI Workflows, AI Integrations, Business Ethics, Responsible AI, Artificial Intelligence
Beginner · Course · 3 - 6 Months

Coursera
Skills you'll gain: Negotiation, Decisiveness, Contingency Planning, Planning, Strategic Thinking, Goal Setting, Decision Making, Succession Planning, Customer Success Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Adobe Experience Manager, Content Management Systems, Content Development and Management, Digital Content, Digital Publishing, Version Control, Web Content, Asset Management, Scalability, Business Analysis
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: User Story, Behavior-Driven Development, DevSecOps, Agile Project Management, Test Driven Development (TDD), Backlogs, Sprint Planning, Kanban Principles, Agile Methodology, Scrum (Software Development), Continuous Integration, Project Risk Management, Sprint Retrospectives, Lean Methodologies, Scaled Agile Framework, DevOps, Agile Software Development, Risk Management, Agile Product Development, Management Reporting
★ 4.6 (3.4K) · Beginner · Specialization · 3 - 6 Months