IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Stanford University
Skills you'll gain: Organizational Structure, Social Network Analysis, Organizational Strategy, Decision Making, Organizational Change, Organizational Effectiveness, Leadership Studies, Business, Culture, Sociology, Analysis, Resource Management, Negotiation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Project Estimation, Continuous Improvement Process, Forecasting
Intermediate · Course · 1 - 3 Months

Skills you'll gain: System Monitoring, Application Performance Management, DevOps, CI/CD, Cloud Management, Transaction Processing, Continuous Monitoring, Multi-Cloud, Hybrid Cloud Computing, Role-Based Access Control (RBAC), Dependency Analysis, Real Time Data
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Network Troubleshooting, Information Systems Security, Systems Administration, Desktop Support, Computer Networking, OSI Models, Cloud Infrastructure, Routing Protocols, Package and Software Management, Operating System Administration, Network Security, Application Security, Cybersecurity, Help Desk Support, Software Installation, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging
Beginner · Professional Certificate · 3 - 6 Months

Yale University
Skills you'll gain: Disabilities, Differentiated Instruction, School Counseling, Special Education, Adaptive Equipment, Literacy, Individualized Education Programs (IEP), Diagnostic Tests, Working With Children, Psychological Evaluations, Overcoming Obstacles, Student Support and Services, Resilience, Learning Strategies, Academic Advising, Law, Regulation, and Compliance, Advocacy
Beginner · Course · 1 - 3 Months

Skills you'll gain: Google Analytics, Marketing Analytics, Web Analytics, Marketing Strategies, Advertising Campaigns, Customer Insights, Analytics, Target Audience, Trend Analysis, Strategic Marketing, Digital Marketing, Performance Reporting, Performance Analysis, Business Reporting
Beginner · Course · 1 - 4 Weeks

Stanford University
Skills you'll gain: Community Development, Maternal Health, Community Health, Obstetrics And Gynecology, Gerontology, Child Health, Health Disparities, Gynecology, Health Equity, Social Justice, Family Planning, Social Determinants Of Health, Socioeconomics, Health Education, Human Services, Advocacy, Education and Training, Immigration Law, International Relations, Cultural Diversity
Beginner · Course · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Data Storytelling, Data Governance, Marketing Analytics, Data Visualization, Data Literacy, Accounting, Data Management, Infographics, Data Collection, Data Quality, Data Visualization Software, Internal Controls, Classification Algorithms, Business Analytics, Business Analysis, AI Personalization, Analytics, Data Analysis, Power BI, Machine Learning
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Model Deployment, MLOps (Machine Learning Operations), AI Orchestration, Dependency Analysis, Application Deployment, Continuous Deployment, Generative AI, Release Management, Regression Testing, Cloud Deployment, Verification And Validation, Site Reliability Engineering, CI/CD, Model Evaluation, Continuous Delivery, Data-Driven Decision-Making, Application Performance Management, Software Technical Review, Kubernetes, System Requirements
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Growth Mindedness, Organizational Development, Willingness To Learn, AI Enablement, Lifelong Learning, Personal Development, Self-Awareness, Leadership Development, Mindfulness
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Graphic Design, Graphic and Visual Design, Graphic and Visual Design Software, Design, Visual Design, Layout Design, Typography, Design Reviews, Adobe Photoshop, Design Elements And Principles, Design Strategies, Color Theory, Editing, Creativity
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Application Deployment, No-Code Development, Cloud Deployment, AI Security, Cloud Security, Data Security, Configuration Management, Risk Mitigation, Production Management
Intermediate · Course · 1 - 4 Weeks