• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Inside Sales

Results for "inside sales"


  • C

    CVS Health

    Call Center Customer Service

    Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Teamwork, Telephone Skills, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Record Keeping, Performance Metric, Customer experience improvement, Verbal Communication Skills, Problem Solving, Communication

    4.6 stars, 102 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.6 (102) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • M

    Microsoft

    Customer Data, Analytics, and Segmentation

    Skills you'll gain: Microsoft Copilot, Sales Strategy, Customer Analysis, Sales Enablement, Data Cleansing, Sales Management, Sales, Customer Relationship Management (CRM) Software, Customer Insights, Data Quality, Data Maintenance, Sales Prospecting, Prospecting and Qualification, Customer Data Management, Customer Engagement, AI Personalization, Advanced Analytics, Analytics, Personalized Service, Data Integrity

    3.7 stars, 9 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 3.7 (9) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • H

    HubSpot Academy

    Habilitación de ventas

    Skills you'll gain: Sales Enablement, Prospecting and Qualification, Sales Strategy, Sales, Target Audience, Customer Success Management, Sales Prospecting, Content Strategy, Persona Development, Content Creation, Service Level Agreement, Meeting Facilitation, Goal Setting, Business Writing, Writing

    Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    Introduction to Market Research

    Skills you'll gain: Market Research, Analytical Skills, Data Collection, Data-Driven Decision-Making, Customer Analysis, Market Analysis, Market Dynamics, Marketing, Business Research, Analysis, Data Analysis, Customer Insights, Marketing Strategies, Market Trend, Consumer Behaviour, Trend Analysis, Strategic Decision-Making

    4.6 stars, 47 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.6 (47) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    Introducción a CRM con HubSpot

    Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Email Marketing, Customer Relationship Building, Dashboard, Customer experience improvement, Customer Data Management, Sales Development, Management Reporting, Integrated Marketing Communications, Sales Pipelines, Performance Reporting

    4.7 stars, 86 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.7 (86) · Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • U

    University of Colorado Boulder

    Transforming Communities

    Skills you'll gain: Systems Thinking, Needs Assessment, Sustainable Systems, Community Development, Sustainable Development, Corporate Sustainability, Community Outreach, Social Impact, Drive Engagement, Diversity and Inclusion, Organizational Change, Strategic Thinking, Initiative and Leadership, Adaptability, Stakeholder Engagement, Project Management, Relationship Building, Communication Strategies, Decision Making

    4.6 stars, 59 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (59) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • T

    Technion - Israel Institute of Technology

    New Product Development - develop your own new product

    Skills you'll gain: New Product Development, Budget Management, Risk Management, Resource Allocation, Risk Modeling, Risk Management Framework, Resource Management, Risk Analysis, Project Management, Product Development, Resource Planning, Cost Management, Milestones (Project Management), Project Risk Management, Product Management, Project Planning, Agile Product Development, Business Strategies, Scheduling, Process Development

    4.4 stars, 143 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.4 (143) · Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
  • I

    IBM

    Technical Support (IT) Case Studies and Capstone

    Skills you'll gain: Technical Support, Technical Support and Services, Hardware Troubleshooting, Cloud Computing, Cloud Management, Cloud Services, Cyber Attacks, Cybersecurity, Help Desk Support, System Support, Computer Security Awareness Training, End User Training and Support, Network Support, Cloud Storage, Network Troubleshooting, Computer Hardware, Customer Service, General Networking, Data Storage, Identity and Access Management

    4.8 stars, 186 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.8 (186) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of Illinois Urbana-Champaign

    Customer Insights: Quantitative Techniques

    Skills you'll gain: New Product Development, Product Development, Design Thinking, Market Research, Revenue Forecasting, Market Opportunities, Quantitative Research, Customer Insights, User Research, Consumer Behaviour, Ideation, Market Analysis, Target Market, Forecasting, Innovation, Target Audience, Needs Assessment, Analysis, Data Collection, Decision Making

    3.7 stars, 33 reviews, Mixed, Course, 1 - 3 Months

    ★ 3.7 (33) · Mixed · Course · 1 - 3 Months

  • S

    SkillUp

    Online Marketing: Social Media, Ads & E-commerce Certificate

    Skills you'll gain: Social Media Management, Social Media, Social Media Content, Social Media Marketing, Google Ads, Email Marketing, Social Media Strategy, Content Scheduling, Social Media Campaigns, Content Creation, Data-Driven Marketing, Customer Retention, Meta Ads Manager, Paid media, Customer Relationship Building, E-Commerce, Digital Marketing, Driving engagement, Keyword Research, Brand Marketing

    4.7 stars, 42 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.7 (42) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • M

    Moderna

    mRNAs as Medicines

    Skills you'll gain: Molecular Biology, Biomedical Technology, Pharmacology, Molecular, Cellular, and Microbiology, Biotechnology, Biochemistry, Life Sciences, Biology, Immunology, Precision Medicine, Pharmaceuticals, Cell Biology, Emerging Technologies, Medical Science and Research, Drug Development, Infectious Diseases, Oncology

    4.7 stars, 187 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (187) · Beginner · Course · 1 - 4 Weeks

    Category: Free
    Free
  • U

    University of Illinois Urbana-Champaign

    Accounting for Business Decision Making: Strategy Assessment and Control

    Skills you'll gain: Management Accounting, Performance Measurement, Capacity Management, Cost Accounting, Organizational Strategy, Performance Analysis, Operational Analysis, Financial Accounting, Cost Control, Budget Management, Strategic Decision-Making, Internal Controls, Account Strategy, Accounting, Financial Controls, Management Reporting, Financial Data, Budgeting, Decision Making

    3.8 stars, 119 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 3.8 (119) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
1…606162…154

In summary, here are 10 of our most popular inside sales courses

  • Call Center Customer Service: CVS Health
  • Customer Data, Analytics, and Segmentation: Microsoft
  • Habilitación de ventas: HubSpot Academy
  • Introduction to Market Research: Coursera
  • Introducción a CRM con HubSpot: Coursera
  • Transforming Communities: University of Colorado Boulder
  • New Product Development - develop your own new product: Technion - Israel Institute of Technology
  • Technical Support (IT) Case Studies and Capstone: IBM
  • Customer Insights: Quantitative Techniques: University of Illinois Urbana-Champaign
  • Online Marketing: Social Media, Ads & E-commerce Certificate: SkillUp

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok