IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

LearnKartS
Skills you'll gain: Linux Administration, Red Hat Enterprise Linux, Package and Software Management, Operating System Administration, Linux, Linux Servers, User Accounts, Systems Administration, Unix, User Provisioning, File Systems, Linux Commands, Identity and Access Management, Unix Commands, Operating Systems, Unix Shell, Command-Line Interface, Authorization (Computing), IT Infrastructure, System Monitoring
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Risk Modeling, Operations Research, Regression Analysis, Microsoft Excel, Business Analytics, Risk Analysis, Business Modeling, Data Modeling, Financial Modeling, Business Analysis, Risk Management, Resource Allocation, Statistical Analysis, Decision Intelligence, Mathematical Modeling, Process Optimization, Statistical Methods, Spreadsheet Software, Predictive Analytics, Transportation Operations
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Shiny (R Package), Rmarkdown, Model Evaluation, Regression Analysis, Leaflet (Software), Exploratory Data Analysis, Statistical Inference, Predictive Modeling, Statistical Hypothesis Testing, Machine Learning Algorithms, Plotly, Interactive Data Visualization, Probability & Statistics, Data Presentation, Data Visualization, Statistical Analysis, Statistical Modeling, R Programming, Machine Learning, GitHub
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Meta Ads Manager, Advertising Campaigns, Advertising, Target Audience, Social Media Campaigns, Marketing Budgets, Campaign Management, Social Media, Media Planning, Social Media Management, Online Advertising, Social Media Marketing, Performance Analysis, Facebook, Paid media, Performance marketing, Budget Management, Digital Advertising, Campaign Planning, Budgeting
Beginner · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Six Sigma Methodology, Lean Six Sigma, Root Cause Analysis, Lean Methodologies, Process Improvement, Data Collection, Quality Improvement, Process Optimization, Correlation Analysis, Statistical Hypothesis Testing, Kaizen Methodology, Process Analysis, Process Improvement and Optimization, Probability Distribution, Regression Analysis, Project Design, Quality Assessment, Project Schedules, Business Process, Project Management
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Patterns, Generative AI, Artificial Intelligence, AI Personalization, Google Workspace
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Practice Management, Security Management, Technical Services, Infrastructure Architecture, Enterprise Architecture, Business Relationship Management, Hospitality Services, Continuous Improvement Process, Agile Methodology, Governance, Risk Management Framework
Beginner · Specialization · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Spreadsheet Software, Financial Modeling, Predictive Modeling, Regression Analysis, Statistical Modeling, Data Modeling, Financial Forecasting, Excel Formulas, Risk Modeling, Business Modeling, Simulation and Simulation Software, Microsoft Excel, Google Sheets, Probability Distribution, Analysis, Forecasting, Predictive Analytics, Risk Analysis, Statistical Methods, Data Analysis Software
Mixed · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Oral Comprehension, Learning Management Systems, Education Software and Technology, Digital pedagogy, Teaching, Educational Materials, Writing, Literacy, Technology Strategies, Grammar, English Language, Language Competency, digital literacy, Instructional Design, Language Learning, Collaboration, Digital Transformation
Beginner · Specialization · 3 - 6 Months

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Conflict Management, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Rice University
Skills you'll gain: Capital Budgeting, Cash Flows, Fiscal Management, Finance, Financial Analysis, Cash Flow Forecasting, Business Valuation, Return On Investment, Financial Management, Corporate Finance, General Finance, Case Studies, Investment Management, Financial Market, Risk Analysis, Financial Accounting, Capital Markets
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: DevSecOps, Infrastructure Security, Cyber Governance, Zero Trust Network Access, Threat Detection, Security Engineering, IT Security Architecture, Threat Modeling, Endpoint Detection and Response, Security Information and Event Management (SIEM), Cyber Threat Hunting, Enterprise Architecture, Cloud Infrastructure, Application Security, Network Security, Identity and Access Management, Cyber Security Policies, Governance Risk Management and Compliance, Risk Analysis, Role-Based Access Control (RBAC)
Advanced · Professional Certificate · 3 - 6 Months