IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Imperial College London
Skills you'll gain: Regression Analysis, Calculus, Model Optimization, Mathematical Software, Numerical Analysis, Applied Mathematics, Applied Machine Learning, Linear Algebra, Artificial Neural Networks, Derivatives
Beginner · Course · 1 - 3 Months

Northwestern University
Skills you'll gain: Robotics, Machine Controls, Control Systems, Mathematical Modeling, Mathematical Software, Simulation and Simulation Software, Engineering, Mechanics, Mechanical Engineering, Applied Mathematics, Numerical Analysis, Simulations, Process Control, Virtual Environment, Torque (Physics), Graph Theory, Matlab, Algorithms, Engineering Calculations, Physics
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Windows PowerShell, Hyper-V, Windows Servers, Microsoft Servers, Containerization, Microsoft Windows, Docker (Software), Systems Administration, Virtualization, Operating System Administration, Servers, Load Balancing, Network Troubleshooting, Kubernetes, Virtual Machines, Active Directory, Remote Access Systems, System Support, System Configuration, Shell Script
Advanced · Course · 1 - 3 Months

Skills you'll gain: DevOps, Agile Methodology, Cloud-Native Computing, Devops Tools, Continuous Integration, CI/CD, Test Driven Development (TDD), Agile Software Development, Scrum (Software Development), Continuous Deployment, Software Development Methodologies, Behavior-Driven Development, Cloud Computing Architecture, Continuous Delivery, Performance Metric, Team Performance Management, Accountability, Culture Transformation, Microservices, Organizational Development
Beginner · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: File I/O, Data Structures, Programming Principles, Computer Programming Tools, Python Programming, Computer Programming, Computational Thinking, Software Development Tools, Development Environment, Data Storage, Functional Design, Integrated Development Environments, Software Documentation, Code Reusability, Data Import/Export, Jupyter
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Performance Management, Employee Surveys, Enterprise Risk Management (ERM), Occupational Safety And Health, Disciplinary Procedures, Labor Compliance, Labor Law, People Development, Human Resource Policies, Accident Prevention, Environment Health And Safety, Law, Regulation, and Compliance, Risk Management, Human Resources, Workforce Management, Employee Engagement, Conflict Management, Workforce Planning, Organizational Change, Investigation
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Statistical Process Controls, Statistical Hypothesis Testing, Process Capability, Team Management, Team Performance Management, Quality Improvement, Root Cause Analysis, Six Sigma Methodology, Lean Six Sigma, Lean Methodologies, Team Building, Exploratory Data Analysis, Process Improvement, Quality Control, Probability & Statistics, Probability Distribution, Process Improvement and Optimization, Statistical Methods, Process Analysis, Data Literacy
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: PyTorch (Machine Learning Library), Keras (Neural Network Library), Deep Learning, Convolutional Neural Networks, Reinforcement Learning, Model Optimization, Autoencoders, Generative AI, Artificial Neural Networks, Transfer Learning, Unsupervised Learning, Recurrent Neural Networks (RNNs), Generative Adversarial Networks (GANs), Fine-tuning, Generative Model Architectures, Applied Machine Learning, Image Analysis, Artificial Intelligence and Machine Learning (AI/ML), Tensorflow, Logistic Regression
Intermediate · Professional Certificate · 3 - 6 Months

The Expert Academy
Skills you'll gain: Enterprise Sales, B2B Sales, Sales, Selling Techniques, Value Propositions, Social Media Marketing, Social Media, Customer Engagement, Social Media Strategy, LinkedIn, Return On Investment, Business Analysis, Content Marketing, Content Strategy, Professional Networking, Brand Strategy, Relationship Building, Digital Marketing, Content Creation, Data Analysis
Intermediate · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: New Product Development, Product Management, Product Development, Agile Product Development, Innovation, Product Improvement, Ideation, Customer Analysis, Customer Insights, Design Thinking, Stakeholder Engagement, Stakeholder Communications, Customer Engagement, Product Requirements, Agile Methodology, Data-Driven Decision-Making, Stakeholder Management, Product Testing, Business Modeling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Management, Stakeholder Engagement, IT Management, Project Management, Information Technology, Project Risk Management, Agile Project Management, Project Management Life Cycle, Relationship Management, Agile Methodology, Project Planning, Communication
Beginner · Course · 1 - 3 Months

University of London
Skills you'll gain: Diplomacy, International Relations, Crisis Intervention, Sustainable Development, Social and Human Services, Human Services, Political Sciences, Public Policies, Social Justice, Public Safety and National Security, Governance, Advocacy, Policy Analysis, World History, Case Studies
Beginner · Course · 1 - 3 Months