IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Chegg Skills
Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Prompt Patterns, AI literacy, Multimodal Prompts, Data Ethics, ChatGPT, AI Workflows, Productivity, Business Writing, Anthropic Claude, Data Visualization, Generative AI, Responsible AI, Communication, Business Communication, Artificial Intelligence, Problem Solving, Customer Service, Customer and Client Support
Beginner · Specialization · 1 - 3 Months

Microsoft
Skills you'll gain: Authentications, Azure Active Directory, Zero Trust Network Access, Identity and Access Management, Cyber Security Assessment, Multi-Factor Authentication, Microsoft Azure, Role-Based Access Control (RBAC), Vulnerability Assessments, Security Controls, Security Architecture Review, Technical Communication, Authorization (Computing), IT Security Architecture, User Accounts, Cyber Security Policies, Information Technology, Web Development, Computer Science, Mobile Development
Intermediate · Course · 1 - 3 Months
University of Toronto
Skills you'll gain: Bioinformatics, Network Analysis, Laboratory Reports, Molecular Biology, Research Reports, Molecular, Cellular, and Microbiology, Biology, R (Software), Informatics, Correlation Analysis, Data Visualization Software, Biotechnology, Scientific Visualization, Network Model, Data Analysis Software, Data Synthesis, Life Sciences, Data Analysis, Microbiology, Analysis
Beginner · Specialization · 3 - 6 Months

SkillUp
Skills you'll gain: Email Security, Productivity Software, Microsoft Outlook, File Management, Collaborative Software, Presentations, Microsoft Teams, Google Docs, Calendar Management, Microsoft PowerPoint, Control Panels, Gmail, Slack (Software), Microsoft Office, Microsoft Word, Spreadsheet Software, Setting Appointments, Meeting Facilitation, Google Workspace, Google Sheets
Beginner · Specialization · 3 - 6 Months

Rutgers the State University of New Jersey
Skills you'll gain: Lean Six Sigma, Lean Manufacturing, Manufacturing Operations, Lean Methodologies, Process Improvement, Production Management, Operations Management, Operations, Process Improvement and Optimization, Production Process, Six Sigma Methodology, Operational Efficiency, Quality Improvement, Process Optimization, Supply Chain, Kanban Principles, Inventory Control, Inventory and Warehousing, Inventory Management, Inventory Management System
Beginner · Course · 1 - 4 Weeks

The Hong Kong University of Science and Technology
Skills you'll gain: Statistical Inference, Portfolio Risk, Statistical Methods, Pandas (Python Package), Statistical Hypothesis Testing, Probability & Statistics, Risk Analysis, Statistics, Financial Trading, Financial Data, Data Manipulation, Statistical Analysis, Risk Management, Feature Engineering, Regression Analysis, Financial Analysis, Jupyter, Financial Market, Python Programming, Data Visualization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsive Web Design, Cascading Style Sheets (CSS), HTML and CSS, Bootstrap (Front-End Framework), Debugging, UI Components, Web Development Tools, Front-End Web Development, Web Design and Development, Web Design, Semantic Web, Hypertext Markup Language (HTML), Browser Compatibility, Frontend Performance, Web Development, Web Content Accessibility Guidelines, Web Analytics and SEO, User Interface (UI), Software Engineering Tools, Javascript
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Management, Infrastructure as Code (IaC), Azure Active Directory, Microsoft Azure, Identity and Access Management, Role-Based Access Control (RBAC), Active Directory, Enterprise Architecture, User Provisioning, IT Management, User Accounts, Authorization (Computing), Cloud Deployment, Authentications, Self Service Technologies
Intermediate · Course · 1 - 4 Weeks

UNSW Sydney (The University of New South Wales)
Skills you'll gain: Teaching, Digital pedagogy, Learning Management Systems, Education Software and Technology, Technology Strategies, Planning, digital literacy, Content Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Ubuntu, Command-Line Interface, Package and Software Management, Hardening, Unix Shell, Linux Administration, Linux, Software Installation, Network Security, System Configuration, Linux Commands, Patch Management, Open Source Technology, Operating System Administration, Cloud-Native Computing, Containerization, Systems Administration, System Support, DevOps, Administration
Intermediate · Course · 3 - 6 Months

Ludwig-Maximilians-Universität München (LMU)
Skills you'll gain: Maternal Health, Prenatal Care, Child Health, Patient Education And Counseling, Clinical Practices, Nutrition Counseling, Preventative Care, Clinical Nutrition, Obstetrics And Gynecology, Nutrition and Diet, Nutrition Education, Dietetics, Food Safety and Sanitation, Medical Science and Research, Chronic Diseases, Endocrinology, Physiology, Life Sciences, Biochemistry
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Teamwork, Conflict Management, Diversity and Inclusion, Collaboration, Diversity Awareness, Team Collaboration, Decision Making, Collaborative Software, Interpersonal Communications, Social Skills, Cultural Diversity, Communication Strategies, Innovation, Communication, Culture, Digital Communications
Beginner · Course · 1 - 4 Weeks