IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Data Presentation, Trend Analysis, Data Literacy, Content Performance Analysis, Analysis, Data Analysis, Web Analytics, Data-Driven Decision-Making, Stakeholder Communications, Performance Metric, Data Management, Decision Making
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Web Scraping, Data Storytelling, Generative AI, Data Structures, Git (Version Control System), Data Presentation, Test Script Development, Version Control, Data Ethics, Interactive Data Visualization, Devops Tools, Data Visualization, DevOps, Agile Methodology, Web Development, Flask (Web Framework), GitHub, Automation, Data Analysis, Cloud Computing
Beginner · Professional Certificate · 3 - 6 Months

Duke University
Skills you'll gain: Blockchain, Loans, Lending and Underwriting, FinTech, Payment Systems, Cyber Risk, Operational Risk, Scalability, Regulatory Compliance, Interoperability, General Lending, Risk Management, Financial Inclusion, Financial Regulation, Legal Risk, Derivatives, Key Management, Finance, Entrepreneurial Finance, Entrepreneurship
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Information Architecture, Collaborative Software, Content Management Systems, Scalability, Responsive Web Design, Web Analytics and SEO, Web Development Tools, Front-End Web Development, Web Development
Intermediate · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Sprint Planning, Team Motivation, Stakeholder Engagement, Project Schedules, Project Estimation, Change Management, Requirements Management, Project Management, Innovation, Project Risk Management, Scope Management, Project Management Software, Scheduling, Risk Management, Leadership, Agile Methodology, Team Building, Waterfall Methodology, Business, Business Communication
Beginner · Specialization · 3 - 6 Months

University of California San Diego
Skills you'll gain: Apache Spark, Model Evaluation, Apache Hadoop, Data Integration, Exploratory Data Analysis, Big Data, Classification Algorithms, Graph Theory, Data Pipelines, Network Model, Model Training, Database Design, Data Modeling, Regression Analysis, Data Mining, Data Management, Data Infrastructure, Data Presentation, Data Processing, MongoDB
Beginner · Specialization · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Generative AI Agents, Agentic Workflows, AI Workflows, Workflow Management, AI Enablement, Agentic systems, Artificial Intelligence, Business Process Automation, Email Automation, Generative AI, AI literacy, Automation, Prompt Engineering, Decision Intelligence, Tool Calling, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsive Web Design, Cascading Style Sheets (CSS), HTML and CSS, Bootstrap (Front-End Framework), Debugging, UI Components, Web Development Tools, Front-End Web Development, Web Design, Semantic Web, Hypertext Markup Language (HTML), Browser Compatibility, Web Content Accessibility Guidelines, Web Analytics and SEO, User Interface (UI), Software Engineering Tools, Development Testing, Data Validation, Javascript, Animations
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Security Controls, Multi-Factor Authentication, Security Management, Authorization (Computing), User Accounts, Content Management Systems, User Provisioning, Identity and Access Management, Data Security, Authentications, Data Management, Data Access, IT Security Architecture, Encryption
Intermediate · Course · 3 - 6 Months

Skills you'll gain: NoSQL, Data Migration, Operational Databases, Database Design, Database Architecture and Administration, Database Management, Data Store, Google Cloud Platform, Data Access, Performance Tuning, Scalability, Serverless Computing, Cloud Security, IT Automation, Capacity Management, Disaster Recovery, Security Controls, Data Security
Intermediate · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Creative Thinking, Creative Problem-Solving, Creativity, Brainstorming, Architectural Design, Storytelling, Design Thinking, Design Elements And Principles, Curiosity, Empathy, Design, Design Strategies, Critical Thinking and Problem Solving, Teamwork, Creative Design, Collaboration, Cultural Responsiveness
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Docs, Gmail, Google Sheets, Google Workspace, Presentations, Calendar Management, File Management, Spreadsheet Software, Productivity Software, Email Security, Email Automation, Collaborative Software, Excel Formulas, Data Visualization, Data Validation, Document Management, Setting Appointments, Meeting Facilitation, Sales Presentations, Version Control
Beginner · Specialization · 3 - 6 Months