IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Maryland, College Park
Skills you'll gain: Scalability, Business Transformation, Process Improvement, Organizational Change, Workflow Management, Complex Problem Solving, Resource Management, Key Performance Indicators (KPIs), Stakeholder Engagement, Stakeholder Management, Market Opportunities, Customer Success Management
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Writing and Editing, Editing, Constructive Feedback, Writing, Organizational Skills, Proofreading, Storytelling, Productivity, Time Management, Literacy, Detail Oriented, Planning, Brainstorming, Content Creation, Resourcefulness, Creativity, Overcoming Obstacles, Decision Making, Critical Thinking, Professional Development
Beginner · Specialization · 3 - 6 Months

University of California San Diego
Skills you'll gain: Bioinformatics, Molecular Biology, Dimensionality Reduction, Unsupervised Learning, Applied Machine Learning, Data Analysis, Markov Model, Network Analysis, Biochemistry, Biotechnology, Life Sciences, Infectious Diseases, Statistical Analysis, Biology, Pharmacology, Algorithms, Machine Learning, Data Analysis Software, Data Mapping, Python Programming
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Timelines, Canva (Software), Email Automation, Prompt Engineering, Microsoft Power Automate/Flow, Setting Appointments, Calendar Management, Automation, Microsoft 365, Generative AI, ChatGPT, Collaborative Software, Business Process Automation, Artificial Intelligence, Collaboration, Time Management, Productivity, Personal Development, Natural Language Processing, Communication
Intermediate · Specialization · 1 - 3 Months

Packt
Skills you'll gain: Control Objectives for Information and Related Technology (COBIT), IT Management, Information Technology Architecture, Performance Management, Governance, Enterprise Architecture, Program Implementation, Process Management, Information Technology, Business Process, Training and Development, Risk Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Structures, Debugging, Functional Design
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Grammar, Vocabulary, English Language, Language Competency
Beginner · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Analytical Skills, Correlation Analysis, Regression Analysis, Sampling (Statistics), Statistical Hypothesis Testing, Data Literacy, R (Software), Data Analysis, R Programming, Descriptive Statistics, Statistical Modeling, Biostatistics, Exploratory Data Analysis, Statistical Analysis, Statistical Methods, Statistics, Public Health, Statistical Inference, Probability & Statistics, Time Series Analysis and Forecasting
Beginner · Specialization · 3 - 6 Months

Duke University
Skills you'll gain: Business Analytics, Business Metrics, Analytics, Business Process Improvement, Business Intelligence, Business Process, Tableau Software, Business Analysis, Data Analysis, Key Performance Indicators (KPIs), Web Analytics, Data-Driven Decision-Making, Digital Transformation, E-Commerce, Financial Services, SQL, Decision Making
Mixed · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services, Web Applications, Cloud Services, Amazon Elastic Compute Cloud, Information Technology, Cloud Computing, Public Cloud, IT Infrastructure, Computer Systems, Amazon S3, Web Development, General Networking, Web Servers, Operating Systems, Servers, Virtualization, Data Centers, Hypertext Markup Language (HTML), Data Analysis, Project Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Empathy, Human Resource Policies, Business Leadership, Diversity and Inclusion, Interpersonal Communications, Leadership, Leadership and Management, Business Transformation, Strategic Leadership, Emotional Intelligence, Communication Strategies, Organizational Leadership, Non-Verbal Communication, Team Management, Team Performance Management, Team Building, People Management, Communication, Sales, Marketing Strategies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Adobe Illustrator, Document Management, File Management, Adobe Creative Cloud, Graphic and Visual Design, Graphic Design, Graphic and Visual Design Software, Visual Design, Cloud Storage, Workflow Management, Computer Graphic Techniques, Design Strategies, Creative Thinking, Creative Problem-Solving, Scalability
Beginner · Course · 1 - 4 Weeks