IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, Customer experience improvement, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
Intermediate · Specialization · 1 - 3 Months

Universiteit Leiden
Skills you'll gain: Public Safety and National Security, Research, Mitigation, Research Methodologies, Policy Analysis, Media and Communications, World History, International Relations, Security Strategy, Political Sciences, Public Policies, Trend Analysis, Social Impact, Psychology
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Web Scraping, Data Structures, Generative AI, Version Control, Git (Version Control System), Devops Tools, Matplotlib, Data Visualization, DevOps, Agile Methodology, Web Development, Debugging, Data Literacy, Scripting, Flask (Web Framework), Plotly, Data Ethics, Automation, Data Analysis, Cloud Computing
Beginner · Professional Certificate · 3 - 6 Months

Nanyang Technological University, Singapore
Skills you'll gain: Criminal Investigation and Forensics, Chemistry, Investigation, Biochemistry, Laboratory Testing, Laboratory Research, Pharmacology, Science and Research, Laboratory Procedures, Molecular Biology
Mixed · Course · 1 - 3 Months

University of London
Skills you'll gain: Diplomacy, International Relations, Emergency Response, Crisis Intervention, Sustainable Development, Political Sciences, Public Policies, Social Justice, Public Safety and National Security, Governance, Advocacy, Policy Analysis, World History
Beginner · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Ancient History, Liberal Arts, Ethical Standards And Conduct, General Science and Research, European History, Mathematics and Mathematical Modeling, Governance
Mixed · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Data Visualization, Interactive Data Visualization, Data Visualization Software, Data Presentation, Data Literacy, Dashboard Creation, Data Ethics, Data Storytelling, Visualization (Computer Graphics), Dashboard, Tableau Software, Data Manipulation, Data Import/Export, Data Analysis, Analytical Skills
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Ansible, Linux Administration, Kubernetes, Package and Software Management, Cloud Infrastructure, Linux, Shell Script, Cloud Standards, Cloud Computing Architecture, Docker (Software), Linux Commands, Ubuntu, Public Cloud, Linux Servers, Systems Administration, Operating System Administration, Infrastructure Security, Network Troubleshooting, General Networking, System Support
Beginner · Specialization · 3 - 6 Months

Imperial College London
Skills you'll gain: Regression Analysis, Calculus, Model Optimization, Mathematical Software, Machine Learning Methods, Numerical Analysis, Applied Mathematics, Applied Machine Learning, Linear Algebra, Artificial Neural Networks, Deep Learning, Mathematical Theory & Analysis, Derivatives
Beginner · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Big Data, Apache Hadoop, Scalability, Data Processing, Data Science, Distributed Computing, Unstructured Data, Data Infrastructure, Data Analysis, Data Quality, File Systems
Mixed · Course · 1 - 3 Months

Berklee
Skills you'll gain: Music, Musical Composition, Peer Review, Post-Production, Media Production, Writing
Intermediate · Course · 1 - 4 Weeks

MedCerts
Skills you'll gain: Medical Terminology, Healthcare Ethics, Basic Patient Care, Resilience, Emotional Intelligence, Anatomy, Pathology, Direct Patient Care, Professionalism, Patient-centered Care, Patient Communication, Personal protective equipment, Vital Signs, Hand Hygiene, Patient Safety, Personal Care, Patient Positioning, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Pain Management, Infection Control
Beginner · Specialization · 3 - 6 Months