IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Alberta
Skills you'll gain: Agile Software Development, Agile Methodology, Requirements Analysis, Scrum (Software Development), Software Development, Product Requirements, Requirements Management, Product Management, Agile Project Management, Software Development Methodologies, Software Engineering, Functional Requirement, Systems Development Life Cycle, Project Planning, Process Development, Project Management
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Communication, Selling Techniques, Negotiation, Verbal Communication Skills, Sales Process, Communication Strategies, Business Communication, Sales Development, Business Correspondence, Sales, Business Writing, Trustworthiness, Customer Analysis, Non-Verbal Communication, Sales Support, Recognizing Others, Customer Engagement, Customer Insights, Adaptability
Intermediate · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: C++ (Programming Language), Object Oriented Programming (OOP), Object Oriented Design, Development Environment, Engineering Software, Computer Programming, Software Engineering, Data Structures, Memory Management, Computer Programming Tools, Integrated Development Environments, Debugging, Program Development
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Azure Active Directory, Cloud Computing, Cloud Computing Architecture, Identity and Access Management, Cloud Deployment, Cloud Solutions, Cloud Services, Cloud Platforms, Cloud Infrastructure, Cloud Management, Cloud Security, Role-Based Access Control (RBAC), Azure DevOps, Data Governance, IT Security Architecture, Azure DevOps Pipelines, Azure Synapse Analytics, Cyber Governance, Microsoft Copilot
Beginner · Course · 1 - 3 Months

Skills you'll gain: Stakeholder Management, Stakeholder Engagement, IT Management, Project Management, Information Technology, Project Risk Management, Agile Project Management, Project Management Life Cycle, Relationship Management, Agile Methodology, Project Planning, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cloud Computing, Microsoft 365, Cloud Deployment, Cloud Computing Architecture, Cloud Infrastructure, Microsoft Intune (Mobile Device Management Software), Cloud Management, Microsoft Windows, Disaster Recovery, Cloud Security, IT Automation, Administration, Resource Management, Configuration Management
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Environmental Policy, Sustainable Development, Environment, Water Resources, Environmental Issue, Demography, Energy and Utilities, Environmental Science, Environment and Resource Management, Sustainability Standards, Water Resource Management, Policy Analysis, Natural Resource Management, Social Sciences, Human Development, Climate Change Adaptation, Climate Change Mitigation, Economics
Mixed · Course · 1 - 3 Months

Skills you'll gain: Banking Services, Banking, Investment Banking, Risk Management Framework, Financial Services, Payment Processing, Financial Systems, Financial Controls, International Finance, Transaction Processing, Payment Processing and Collection, Internal Controls, Security Controls, Cash Management, Operational Risk, Compliance Management, Governance
Mixed · Course · 1 - 4 Weeks
University of Pennsylvania
Skills you'll gain: Positivity, Optimism, Personal Development, Personal Attributes, Positive Behavior Support, Psychology, Working With Children, Education and Training, Research, Visionary, Human Development, Community Development, Constructive Feedback, Experimentation
Beginner · Course · 1 - 4 Weeks

The University of Tokyo
Skills you'll gain: Game Theory, Political Sciences
Beginner · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Git (Version Control System), Version Control, DevSecOps, Devops Tools, DevOps, CI/CD, Open Web Application Security Project (OWASP), Continuous Delivery, IT Automation, Collaborative Software, Continuous Integration, Agile Methodology, Secure Coding, Application Security, Continuous Deployment, Security Software, Agile Software Development, Automation, Real Time Data, Control Systems
Beginner · Course · 1 - 3 Months

Yale University
Skills you'll gain: Health Disparities, Public Health and Disease Prevention, Health Systems, Public Health, Epidemiology, Social Determinants Of Health, Health Equity, Infectious Diseases, Chronic Diseases, Health Policy, Medical Science and Research, Nutrition and Diet, Demography
Mixed · Course · 1 - 3 Months