Skills you'll gain: Benchmarking, Search Engine Optimization, Content Performance Analysis, Keyword Research, Marketing Analytics, Key Performance Indicators (KPIs), Performance Analysis, Web Analytics and SEO, Performance Measurement, Content Strategy, Performance Improvement, Driving engagement, Trend Analysis, Customer Insights

Skills you'll gain: Technology Strategies, Customer experience improvement, Leadership, Strategic Leadership, Business Transformation, Innovation, Self Service Technologies, AI Enablement, Digital Transformation, Insurance, Data Ethics, Change Management, Customer Service, AI Personalization, Automation, AI Security, Operational Efficiency

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving

Skills you'll gain: Customer Service, Customer experience improvement, Customer Retention, Customer Relationship Management (CRM) Software, Facebook, Customer Insights, Goal Setting, Google Sheets, Social Media Campaigns, Marketing, Purchasing, Communication, Business

Skills you'll gain: Prompt Engineering, ChatGPT, Financial Trading, Performance Measurement, Technical Analysis, Artificial Intelligence, Performance Analysis, Financial Market, Portfolio Management, Benchmarking

Skills you'll gain: Customer Success Management, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Value Propositions

Skills you'll gain: Financial Statements, Return On Investment, Cash Flows, Accounting, Financial Analysis, Income Statement, Balance Sheet, Gross Profit, Financial Accounting, Business Metrics, Cost Accounting, General Accounting, Cash Management, Profit and Loss (P&L) Management, Operating Cost, Cost Management

Skills you'll gain: Model Evaluation, Generative AI, LLM Application, Prompt Engineering, Training Programs, Large Language Modeling, Applied Machine Learning, Open Source Technology, Benchmarking, Artificial Neural Networks

Skills you'll gain: Marketing Strategies, Digital Marketing, Marketing, Marketing Analytics, Sales Strategy, Digital Advertising, Consumer Behaviour, Brand Strategy, Branding, Performance Measurement, A/B Testing, Community Development

Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning

Skills you'll gain: Marketing Analytics, Data Visualization, Sales Strategy, Marketing Strategies, Digital Media Strategy, Data Visualization Software, Customer Engagement, Analytics, Consumer Behaviour, Market Analysis, Regression Analysis, Statistical Analysis, Exploratory Data Analysis, Pandas (Python Package), Decision Tree Learning, Decision Making, Logistic Regression, Artificial Neural Networks

Skills you'll gain: Strategic Marketing, Marketing Strategy and Techniques, Marketing, Customer experience strategy (CX), Consumer Behaviour, Marketing Effectiveness, Customer Insights, Digital Marketing, Sales Process, Content Strategy, Brand Awareness