Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Skills you'll gain: Canva (Software), Multimedia, Visual Design, Graphical Tools, Graphic Design
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Identity and Access Management, Cloud Infrastructure, Google Cloud Platform, Cloud Deployment, Application Deployment, Google App Engine, Cloud Applications, Kubernetes, Load Balancing, Cloud Management, Microservices, Infrastructure As A Service (IaaS), Cloud-Native Computing, Cloud Security, CI/CD, Cloud Computing, Cloud Solutions, Cloud Computing Architecture, Cloud Services, Data Storage Technologies
Intermediate · Specialization · 3 - 6 Months

The Chinese University of Hong Kong
Skills you'll gain: Entrepreneurship, Market Opportunities, Innovation, Ideation, Initiative and Leadership, Business Planning, Entrepreneurial Finance, Leadership Development, New Business Development, New Product Development, Financial Analysis, Business Strategy, Market Research, Presentations, Business Modeling, Financial Modeling, Prioritization, Fundraising
Beginner · Course · 1 - 3 Months

IESE Business School
Skills you'll gain: Sustainable Business, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Sustainable Development, Corporate Strategy, Business Strategy, Organizational Strategy, Environmental Issue, Strategic Thinking, Environmental Regulations, Compliance Management, Stakeholder Engagement, Consumer Behaviour, Advocacy
Beginner · Course · 1 - 3 Months

Yonsei University
Skills you'll gain: Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Tensorflow, Artificial Neural Networks, Convolutional Neural Networks, Machine Learning Methods, Recurrent Neural Networks (RNNs), Technology Strategies, Business Strategy, Machine Learning Software, Business Modeling, Business Strategies, Natural Language Processing, Artificial Intelligence, Machine Learning, Company, Product, and Service Knowledge, Unsupervised Learning
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Product Lining, Communication Planning, Product Strategy, Marketing, Product Assortment, Integrated Marketing Communications, Strategic Marketing, Marketing Management, Product Lifecycle Management, Product Planning, Marketing Communications, Advertising, Marketing Strategies, Marketing Channel, Advertising Campaigns, Consumer Behaviour, Promotional Strategies, Market Opportunities, Value Propositions, Writing
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Pontificia Universidad Católica de Chile
Skills you'll gain: Sales Management, Customer Relationship Management, Financial Data, Strategic Planning, Financial Statement Analysis, Financial Analysis, Business Modeling, Customer Analysis, Business Planning, Business Strategies, Business Strategy, Financial Acumen, Sales Strategy, Strategic Decision-Making, Small Business Accounting, Accounting, Entrepreneurship, Decision Making, Organizational Strategy, Business Acumen
Beginner · Course · 1 - 3 Months

Skills you'll gain: Stress Management, Goal Setting, Nutrition and Diet, Professional Development, Language Competency, Personal Development, Organizational Skills, English Language, Nutrition Education, Planning, Technical Communication, Product Knowledge, Productivity, Language Learning, Social Skills, Professionalism, Customer Service, Verbal Communication Skills, Interpersonal Communications, Inbound Calls
Intermediate · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: Augmented and Virtual Reality (AR/VR), Augmented Reality, Storyboarding, Virtual Reality, Unreal Engine, Interactive Design, Usability Testing, Design Thinking, 3D Assets, Virtual Environment, User Experience, Experience Design, Prototyping, Unity Engine, User Experience Design, Interaction Design, Visual Storytelling, Design, Disabilities, Emerging Technologies
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Sales Territory Management, Sales Pipelines, Cold Calling, Regional Sales, Closing (Sales), Product Knowledge, Personalized Campaigns, Sales Presentations, Sales Strategy, Lead Generation, B2B Sales, Consultative Selling, Sales Prospecting, Microsoft Copilot, AI Personalization, Email Automation, Customer Relationship Management (CRM) Software, Generative AI, ChatGPT, Customer Engagement
Intermediate · Specialization · 3 - 6 Months
Corporate Finance Institute
Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Snowflake Schema, Data Modeling, SQL, Dashboard, Microsoft Excel, Business Intelligence, Data Import/Export, Dashboard Creation, Business Reporting, Business Intelligence Software, Excel Formulas, Databases, Spreadsheet Software, Performance Reporting, Data Manipulation, Data Transformation, Financial Analysis, Data Visualization
Beginner · Specialization · 3 - 6 Months

Yonsei University
Skills you'll gain: Business Marketing, B2B Sales, Global Marketing, Business-To-Consumer, Market Opportunities, Strategic Marketing, Growth Strategies, Marketing, Marketing Management, Marketing Channel, New Business Development, Customer Engagement, Promotional Strategies, Marketing Strategies, Business Strategies, Product Marketing, Innovation, Marketing Communications
Mixed · Course · 1 - 4 Weeks