IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Alberta
Skills you'll gain: Reinforcement Learning, Sampling (Statistics), Machine Learning Algorithms, Simulations, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Algorithms, Probability Distribution
Intermediate · Course · 1 - 3 Months

University of Pittsburgh
Skills you'll gain: Triage, Mitigation, Crisis Intervention, Emergency Response, Safety and Security, Emergency Medicine, First Aid, Healthcare Ethics, Risk Analysis, Resourcefulness, Adaptability, Cultural Diversity, Water Quality
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft 365, Microsoft Office, Collaborative Software, Microsoft Teams, Productivity Software, Endpoint Security, Microsoft Windows, Automation, Microsoft Outlook, Data Loss Prevention, Data Security, Microsoft Word, Microsoft PowerPoint, Microsoft Excel
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Sampling (Statistics), Bayesian Statistics, Probability & Statistics, Statistical Inference, Statistical Methods, Statistics, Probability, Probability Distribution, Statistical Analysis, Biostatistics, Statistical Hypothesis Testing
Mixed · Course · 1 - 4 Weeks

Georgia Institute of Technology
Skills you'll gain: Professional Networking, LinkedIn, Instagram, Writing, Concision, Social Media, Grammar, Business Writing, English Language, Branding, Vocabulary
Mixed · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Color Theory, World Music, Disabilities, Art History, Music History, Social Justice, Performing Arts, Community Organizing, Liberal Arts, Interactive Learning, Peer Review, Musical Composition, Cultural Diversity, Aesthetics, Music, Music Theory, Sociology, Creativity, Critical Thinking, Communication
Beginner · Specialization · 3 - 6 Months
UNSW Sydney (The University of New South Wales)
Skills you'll gain: Storytelling, User Experience Design, Driving engagement, Content Creation, Multimedia, Animation and Game Design, Augmented and Virtual Reality (AR/VR), Design Strategies, Emerging Technologies, Qualitative Research
Mixed · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Extract, Transform, Load, Decision Support Systems, Data Warehousing, Data Mining, Database Design, Business Intelligence, Dashboard, Star Schema, Relational Databases, Database Management, Data Visualization Software, Snowflake Schema, Data Visualization, Business Reporting, SAS (Software), Data Modeling, Interactive Data Visualization, SQL, Data Mart, Descriptive Statistics
Beginner · Specialization · 1 - 3 Months

Infosec
Skills you'll gain: MITRE ATT&CK Framework, Cyber Threat Hunting, Threat Detection, Threat Modeling, Exploit development, Cybersecurity, Network Security, System Monitoring, Cyber Operations, Continuous Monitoring, Cyber Threat Intelligence, Exploitation techniques, Scripting, IT Automation, Network Monitoring, Command-Line Interface, Persistence, Python Programming, Data Access, Computer Programming
Intermediate · Specialization · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Financial Statements, Financial Statement Analysis, Financial Forecasting, Financial Accounting, Variance Analysis, Financial Analysis, Income Statement, Balance Sheet, Performance Measurement, Management Accounting, Return On Investment, Revenue Forecasting, Financial Management, Profit and Loss (P&L) Management, Cost Management, Financial Data, Budgeting, Finance, Accounting, Business Valuation
Beginner · Specialization · 1 - 3 Months
Google Cloud
Skills you'll gain: Google Workspace, File Management, Collaborative Software, Document Management, Data Sharing, Shared Media, Cloud Storage, Identity and Access Management, Role-Based Access Control (RBAC), Software Installation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Azure Synapse Analytics, Microsoft Azure, Power BI, Databricks, Data Processing, Data Warehousing, Database Systems, Databases, Cloud Services, Data Architecture, NoSQL, Database Administration, Relational Databases, MySQL, Data Store, SQL, Cloud Storage, Database Management, Data Storage, Data Lakes
Beginner · Specialization · 3 - 6 Months