Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Institut Mines-Télécom
Skills you'll gain: Network Engineering, Wireless Networks, Network Security, General Networking, Network Architecture, Network Infrastructure, Mobile Security, Network Protocols, Telecommunications, Digital Communications, Dataflow, Authentications, Encryption
Intermediate · Course · 1 - 3 Months
University of Minnesota
Skills you'll gain: Model Evaluation, Decision Support Systems, Business Metrics, Test Data, Performance Metric, Performance Testing, Data Collection, Performance Measurement, Benchmarking, A/B Testing, Predictive Analytics, Product Assortment
Mixed · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Workspace, Calendar Management, Setting Appointments, Collaborative Software, Organizational Skills, Productivity Software, Scheduling, Event Management, Data Sharing
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Tenacity, Team Motivation, Diversity and Inclusion, Organizational Leadership, Persistence, Diversity Awareness, Dealing With Ambiguity, Team Leadership, Organizational Change, Creativity, Personal Development, Leadership, Resilience, Employee Engagement, Strategic Leadership, Coaching, Innovation, Change Management, Psychology, Storytelling
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Healthcare Project Management, Health Informatics, Clinical Informatics, Change Control, Health Care Administration, Clinical Leadership, Health Administration, IT Management, Strategic Leadership, Health Technology, Health Care, Decision Support Systems, Continuous Quality Improvement (CQI), Electronic Medical Record, System Implementation, Process Modeling
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Responsible AI, Generative AI, Generative AI Agents, Prompt Engineering, Amazon Bedrock, Data Ethics, AWS SageMaker, AI Workflows, Agentic systems, AI Product Strategy, Agentic Workflows, Amazon Web Services, AI Integrations, LLM Application, AI Orchestration, MLOps (Machine Learning Operations), Application Programming Interface (API), Application Development, Solution Architecture, Data Management
Beginner · Professional Certificate · 1 - 3 Months

Banco Interamericano de Desarrollo
Skills you'll gain: Failure Analysis, Risk Analysis, Risk Modeling, Feasibility Studies, Failure Mode And Effects Analysis, Risk Management, Hazard Analysis, Project Risk Management, Governance Risk Management and Compliance, Risk Mitigation, Risk Management Framework, Analysis, Mitigation, Disaster Recovery, Key Performance Indicators (KPIs), Financial Analysis, Cost Benefit Analysis, Governance, Resilience, Environment
Advanced · Specialization · 1 - 3 Months

University of Michigan
Skills you'll gain: Community Organizing, Social Justice, Community Development, Community and Social Work, Diversity Awareness, Discussion Facilitation, Community Outreach, Intercultural Competence, Social Impact, Cultural Diversity, Interpersonal Communications, Conflict Management, Diversity Equity and Inclusion Initiatives, Program Evaluation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Database Design, Relational Databases, Databases, SQL, Big Data, Database Systems, Database Management Systems, NoSQL, Operational Databases, Data Warehousing, Data Management, Query Languages, Virtual Machines, Data Storage, Data Analysis, Unstructured Data
Beginner · Course · 1 - 3 Months

Skills you'll gain: Logistic Regression, Web Scraping, Prompt Engineering, Rmarkdown, Regression Analysis, Responsible AI, Leaflet (Software), Generative AI, Statistical Modeling, Statistics, Statistical Analysis, Data Ethics, Applied Machine Learning, Root Cause Analysis, AI Product Strategy, AI Enablement, AI Integrations, AI Personalization, AI Orchestration, AI Workflows
Intermediate · Specialization · 3 - 6 Months
University of Alberta
Skills you'll gain: Sprint Retrospectives, Scrum (Software Development), Software Technical Review, Agile Project Management, Agile Software Development, Software Quality Assurance, Usability Testing, User Research
Mixed · Course · 1 - 4 Weeks
Emory University
Skills you'll gain: Social Media Analytics, Pivot Tables And Charts, Customer Analysis, Probability Distribution, Customer Demand Planning, Marketing Analytics, Demand Planning, Forecasting, Consumer Behaviour, Descriptive Statistics, Social Media Marketing, Exploratory Data Analysis, Probability, Statistical Analysis, Target Market, Marketing Effectiveness, Social Media, Data-Driven Marketing, Microsoft Excel, Marketing
Intermediate · Specialization · 3 - 6 Months