
Universidad Nacional Autónoma de México
Skills you'll gain: Negotiation, Overcoming Objections, Verbal Communication Skills, Diplomacy, Communication Strategies, Interpersonal Communications, Communication, Relationship Building, Conflict Management, International Relations, Business Ethics, Ethical Standards And Conduct, Cultural Diversity
Mixed · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Overcoming Objections, Closing (Sales), Negotiation, Active Listening, Customer Analysis, Communication, Relationship Building, Persuasive Communication, Customer Insights, Interrigatories, Motivational Skills, Proposal Development, Empathy, Needs Assessment, Recognizing Others
Mixed · Course · 1 - 3 Months

Banco Interamericano de Desarrollo
Skills you'll gain: Entrepreneurship, Design Thinking, Lean Methodologies, Entrepreneurial Finance, Financial Management, Adaptability, Fundraising and Crowdsourcing
Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: ISO 9000 Series, Quality Management Systems, Operations Management, Production Management, Continuous Improvement Process, Product Improvement, Product Quality (QA/QC), Kaizen Methodology, Quality Management, Environmental Management Systems, Service Improvement, Manufacturing Operations, Operations, Quality Improvement, Operational Efficiency, Process Improvement, Sustainable Business, Supply Management, Lean Manufacturing, Lean Methodologies
Mixed · Course · 1 - 3 Months

Universidad de Chile
Skills you'll gain: Cost Accounting, Operating Cost, Management Reporting, Small Business Accounting, Cost Management, Management Accounting, Cost Estimation, Financial Reporting, Expense Management, Operating Expense, Inventory Accounting, Materials Management, Payroll, Business Administration
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Growth Strategies, Competitive Analysis, Value Propositions, Business Development, Customer Analysis, Customer Insights, Target Market, Consumer Behaviour, Target Audience
Mixed · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Rapport Building, Relationship Building, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Agile Methodology, Customer Engagement, Customer Relationship Management, Journey Mapping, Consultative Approaches, Customer Insights, Market Analysis, Software As A Service, Customer experience improvement, Relationship Management, Market Opportunities, Business Modeling, Customer experience strategy (CX)
Beginner · Specialization · 3 - 6 Months

Tecnológico de Monterrey
Skills you'll gain: Patient-centered Care, Clinical Leadership, Patient Safety, Healthcare Ethics, Patient Communication, Care Management, Medical Management, Clinical Practices, Preventative Care, Clinical Experience, Health Education, Continuous Quality Improvement (CQI), Health Disparities, Health Technology, Professionalism, Nutrition and Diet, Science and Research, Clinical Research, Medical Science and Research, Collaboration
Beginner · Specialization · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Overcoming Objections, Negotiation, Overcoming Obstacles, Cooperation, Conflict Management, Communication Strategies, Collaboration, Timelines, Needs Assessment
Mixed · Course · 1 - 4 Weeks
Tecnológico de Monterrey
Skills you'll gain: Persona Development, Social Media Strategy, Social Media, Performance Measurement, Social Media Marketing, Social Media Campaigns, Performance Metric, Smart Goals, Social Media Management, Social Media Content, Digital Media Strategy, Content Marketing, Communication Planning, Goal Setting, Performance Analysis, Key Performance Indicators (KPIs), Social Media Analytics, Active Listening, Network Analysis, LinkedIn
Intermediate · Specialization · 3 - 6 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Negotiation, Price Negotiation, Conflict Management, Strategic Partnership, Overcoming Objections, Intercultural Competence, Cultural Sensitivity, Goal Setting, Business Strategy, Influencing, Decision Making, Adaptability
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Verbal Communication Skills, Customer experience improvement, Client Services, Customer Service, Customer Inquiries, Insurance and Warranty Claims Processing, Service Improvement, Product Knowledge, Interpersonal Communications, Retail Store Operations, Verbal Strategic Communication, Communication
Intermediate · Course · 1 - 4 Weeks