Process mining courses can help you learn process discovery, conformance checking, and performance analysis. You can build skills in data extraction, visualization techniques, and identifying bottlenecks in workflows. Many courses introduce tools like ProM, Celonis, and Disco, which facilitate the analysis of event logs and support the optimization of business processes.

Eindhoven University of Technology
Skills you'll gain: Business Process Improvement, Process Analysis, Process Improvement, Business Process Management, Process Management, Data Mining, Process Design, Business Process Modeling, Process Modeling, Operational Analysis, Performance Analysis, Big Data, Real Time Data, Data-Driven Decision-Making, Data Science, Verification And Validation, Model Evaluation
★ 4.7 (1.3K) · Intermediate · Course · 1 - 3 Months
Starweaver
Skills you'll gain: Business Process Modeling, Process Modeling, Digital Transformation, Business Process Management, Business Process Improvement, Process Design, Business Process Automation, Process Analysis, Business Transformation, Case Studies, Workflow Management, Initiative and Leadership, Business Workflow Analysis, Process Optimization, Quality Improvement, Process Improvement, Lean Methodologies, Innovation, Automation, Analysis
★ 4.7 (20) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Process Analysis, Process Modeling, Business Process, Business Analysis, Process Mapping, Process Management, Process Flow Diagrams, Business Process Modeling, Business Modeling, Stakeholder Management, Stakeholder Analysis, Computer Literacy
★ 4.5 (7.5K) · Beginner · Guided Project · Less Than 2 Hours

University at Buffalo
Skills you'll gain: Process Mapping, Performance Improvement, Data Collection, Process Improvement, Process Improvement and Optimization, Business Process, Business Process Improvement, Process Design, Data Strategy, Process Analysis, Data-Driven Decision-Making, Performance Measurement, Process Flow Diagrams, Business Priorities, Data Validation, Business Process Modeling, Plan Execution, Data Capture, Operational Performance Management, Performance Analysis
★ 4.7 (253) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Business Workflow Analysis, Business Process Automation, AI Workflows, Agentic Workflows, Prompt Engineering Tools, Generative AI Agents, AI Integrations, AI Orchestration, Automation, Model Deployment, AI Enablement, Performance Measurement, Generative AI, No-Code Development, Decision Intelligence, Process Optimization, System Monitoring, Scalability, Performance Analysis
★ 4.7 (16) · Intermediate · Specialization · 3 - 6 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Data Visualization, Data Visualization Software, Text Mining, Data Presentation, Data Mining, Dashboard, Tableau Software, Plot (Graphics), Dashboard Creation, Natural Language Processing, Unsupervised Learning, Data Mapping, Unstructured Data, Statistical Analysis, Graphing, Big Data, Data-Driven Decision-Making, Analytics, Data Analysis, Statistical Machine Learning
★ 4.5 (2.9K) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: SAP Signavio, Business Process Modeling, Process Modeling, Performance Measurement, Process Analysis, Process Design, Business Process, Process Mapping, Performance Metric, Process Improvement, Gap Analysis, Process Improvement and Optimization, Performance Analysis, Process Flow Diagrams, SAP Analytics Cloud, Business Workflow Analysis, Process Optimization, Dashboard, Data Visualization, Root Cause Analysis
★ 4.6 (23) · Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Business Workflow Analysis, Process Modeling, Workflow Management, Process Improvement, Business Systems Analysis, Diagram Design, Project Scoping, Data Flow Diagrams (DFDs), Process Management, Business Process Management, Business Analysis, Service Design, System Design and Implementation, Business Management, Dataflow, Stakeholder Engagement, Stakeholder Communications
★ 4.7 (122) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Robotic Process Automation, Data Manipulation, Email Automation, Web Scraping, User Interface (UI), Business Process Automation, Automation, UI Components, Human Computer Interaction, Context Management, Network Protocols, Data Import/Export, Software Development Tools, Data Management, Computing Platforms, Package and Software Management, Document Management, Spreadsheet Software, Fine-tuning, Software Installation
★ 4.7 (528) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Email Automation, Site Reliability Engineering, AI Integrations, Business Process Automation, AI Workflows, Quality Monitoring, IT Automation, Quality Assurance, Automation, Model Optimization, Service Level, Document Management, Prompt Engineering, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Business Analysis, Business Analysis Tools, Business Process Modeling, Process Optimization, Requirements Management, Business Systems Analysis, Business Requirements, Process Modeling, Process Improvement and Optimization, Process Analysis, Data Modeling, Stakeholder Analysis, Requirements Elicitation, Agile Methodology, Requirements Analysis, Stakeholder Management, Process Management, Business Process, Process Improvement, User Story
★ 4.6 (69) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Business Workflow Analysis, Workflow Management, Process Analysis, Microsoft Copilot, AI Workflows, Business Process Automation, Process Optimization, Automation, Application Lifecycle Management, Business Process Management, Cloud-Based Integration, Document Management, Event-Driven Programming
★ 2.8 (12) · Intermediate · Course · 1 - 4 Weeks
Process mining is a technique that involves analyzing business processes based on event logs. It helps organizations understand how their processes operate in reality, as opposed to how they are intended to function. This is important because it allows companies to identify inefficiencies, bottlenecks, and areas for improvement, ultimately leading to better decision-making and enhanced operational efficiency.
Careers in process mining are diverse and can include roles such as process analyst, data analyst, business intelligence analyst, and process improvement consultant. These positions often require a blend of analytical skills and business acumen, allowing professionals to leverage data to optimize processes across various industries.
To succeed in process mining, you should develop skills in data analysis, process modeling, and familiarity with process mining tools and software. Additionally, understanding business process management and having a solid foundation in statistics and data visualization can be beneficial.
Some of the best online courses for process mining include Process Mining: Data science in Action and specializations like AI Product & Process Excellence Specialization. These courses provide a comprehensive understanding of process mining techniques and their applications.
Yes. You can start learning process mining on Coursera for free in two ways:
If you want to keep learning, earn a certificate in process mining, or unlock full course access after the preview or trial, you can upgrade or apply for financial aid.
To learn process mining, start by enrolling in introductory courses that cover the fundamentals. Engage with practical exercises and case studies to apply what you learn. Additionally, consider joining online forums or study groups to discuss concepts and share insights with peers.
Typical topics covered in process mining courses include process discovery, conformance checking, performance analysis, and the use of various process mining tools. Courses may also explore real-world applications and case studies to illustrate how process mining can drive business improvements.
For training and upskilling employees in process mining, consider courses like AI Product & Process Excellence Specialization and Robotic Process Automation (RPA) Specialization. These programs are designed to equip teams with the necessary skills to leverage process mining effectively.