Popular Salesforce-focused options on this page include Salesforce Sales Operations, Sales and CRM Overview, Salesforce Fundamentals, and Reports, Dashboards, and Customer Success in Salesforce. Learners may also consider Salesforce Sales Development Representative if they are interested in sales outreach, or Salesforce Admin Certification Preparation if they want structured review for admin-related concepts. Salesforce Basics can be a useful starting point for learners who want a more introductory path. Coursera lets you compare these courses by provider, level, and focus area so you can choose based on whether you want sales, admin, CRM, or reporting skills.‎

Yes. You can start learning salesforce courses on Coursera for free in two ways:

1. Preview the first module of many salesforce courses at no cost. This includes video lessons, readings, graded assignments, and Coursera AI (where available).
2. Start a 7-day free trial for Specializations or Coursera Plus. This gives you full access to all course content across eligible programs within the timeframe of your trial.

If you want to keep learning, earn a certificate through salesforce courses, or unlock full course access after the preview or trial, you can upgrade or apply for financial aid.‎

Choose the right Salesforce course by starting with your goal: CRM basics, sales operations, reporting, sales development, or admin preparation. If you are new to the topic, Salesforce Basics, Sales and CRM Overview, or Salesforce Fundamentals may be a good first step. If you already understand the basics, Reports, Dashboards, and Customer Success in Salesforce or Salesforce Admin Certification Preparation may better match a more focused goal. Reviewing each course’s skills, level, provider, and included projects can help you select a course that aligns with what you want to practice next.‎

Salesforce courses cover topics such as CRM fundamentals, sales processes, customer data, reports, dashboards, customer success, sales development, and admin preparation. Sales and CRM Overview introduces the relationship between sales workflows and customer relationship management, while Salesforce Sales Operations focuses on supporting sales activities and processes. Reports, Dashboards, and Customer Success in Salesforce highlights how data and visibility can support customer-focused work. Depending on your goals, Coursera offers Salesforce-focused courses that can help you build a foundation, strengthen practical skills, or prepare for more specialized learning.‎