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CVS Health
Skills you'll gain: Customer Service, Greeting Customers, Customer Inquiries, Retail Sales, Active Listening, Client Services, Customer Complaint Resolution, Retail Store Operations, Company, Product, and Service Knowledge, Customer Support, Cross Selling, Customer Engagement, Merchant Services, Customer Relationship Building, Retail Management, Service Recovery, Interpersonal Communications, De-escalation Techniques, Point of Sale, Customer and Client Support
Alfaisal University | KLD
Skills you'll gain: Customer Relationship Management
Skills you'll gain: SAP Applications, System Design and Implementation, Systems Design, Business Systems, Enterprise Resource Planning, Business Architecture, Software Systems, Digital Transformation, Cloud Applications, Business Technologies, Solution Architecture, Cloud Solutions, Business Requirements, Systems Engineering, Software Development, Business Systems Analysis, Cloud Development, Business Software, Information Technology Architecture, Cloud Computing
Skills you'll gain: SAP Applications, Consulting, Business Consulting, Enterprise Resource Planning, Technical Consulting, Business Systems, Business Software, Business Technologies, Business Systems Analysis, Business Analysis, Professional Development, Software Development, Project Management, Agile Software Development, Systems Thinking, Business Process Management, Business Process Improvement, Collaboration, Customer Relationship Management (CRM) Software, Process Management
Skills you'll gain: Customer Service, Technical Support and Services, Customer Support, Customer and Client Support, Customer Complaint Resolution, Customer Relationship Building, Service Management, Service Recovery, Service Improvement, Operational Excellence, Customer Relationship Management, Expectation Management, Continuous Improvement Process, Information Technology, Interpersonal Communications, Business Process Improvement, Process Improvement, Communication Strategies, Communication
- Status: Free
Coursera Instructor Network
Skills you'll gain: Generative AI, Artificial Intelligence, Customer Service, Artificial Intelligence and Machine Learning (AI/ML), Customer and Client Support, Customer Relationship Management, Service Management, Service Improvement, Operational Excellence, Continuous Improvement Process, Process Improvement, Business Process Improvement
Skills you'll gain: ServiceNow, Service Level, Service Level Agreement, Service Management, Systems Administration, IT Service Management, User Provisioning, User Accounts, IT Automation, Cloud Applications, Role-Based Access Control (RBAC), Workflow Management, Identity and Access Management, IT Management, Dashboard, UI Components, Application Development, Cloud Development, Document Management, Authorization (Computing)
CVS Health
Skills you'll gain: Customer Service, Greeting Customers, Customer Inquiries, Active Listening, Client Services, Customer Complaint Resolution, Customer and Client Support, Customer Support, Service Recovery, Interpersonal Communications, Customer Relationship Building, Social Skills, Communication Strategies, Time Management, Empathy, Customer Engagement, Customer Relationship Management, Professional Development, Non-Verbal Communication, Personal Attributes
IESE Business School
Skills you'll gain: Leadership and Management
Knowledge Accelerators
Skills you'll gain: Client Services, Technical Support and Services, Help Desk Support, Customer Service, Customer and Client Support, Customer Support, Technical Support, End User Training and Support, Service Level Agreement, Customer Complaint Resolution, Personal Attributes, Service Recovery, Service Level, System Support, Service Management, Active Listening, Customer Relationship Building, Interpersonal Communications, Social Skills, Rapport Building
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Retention, Brand Loyalty, Loyalty Programs, Customer and Client Support, Customer Relationship Management, Customer Service, Customer Analysis, Customer Insights, Account Management, Consumer Behaviour, Strategic Marketing, Marketing Psychology, Marketing and Public Relations, Brand Management, Sales Management, Brand Strategy, Business Management
CVS Health
Skills you'll gain: Retail Sales, Retail Store Operations, Customer Service, Merchant Services, Retail Management, Point of Sale, Customer and Client Support, Reverse Logistics, E-Commerce, Customer Data Management, Customer Relationship Management, Payment Processing, General Sales Practices, Logistics Management, Sales, Account Management, Payment Processing and Collection, Billing & Invoicing, Professionalism, Logistics
In summary, here are 10 of our most popular service client courses
- CVS Health Retail Customer Service: CVS Health
- خدمة العملاء | Customer Service: Alfaisal University | KLD
- Understanding the Enterprise Systems Environment: SAP
- SAP Professional Fundamentals: SAP
- Dell Technologies Customer Service for Technical Support: Dell
- GenAI for Customer Service Representatives: Coursera Instructor Network
- ServiceNow System Administrator from Zero to Hero: Packt
- Introduction to Customer Service: CVS Health
- How to Build an Effective Service Company: IESE Business School
- Customer Service Fundamentals: Knowledge Accelerators