About this Course

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Learner Career Outcomes

21%

started a new career after completing these courses

16%

got a tangible career benefit from this course
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level
Approx. 24 hours to complete
English

Skills you will gain

Process ManagementCommunicationProblem SolvingIT Customer Support

Learner Career Outcomes

21%

started a new career after completing these courses

16%

got a tangible career benefit from this course
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level
Approx. 24 hours to complete
English

Instructor

Offered by

Placeholder

IBM

Syllabus - What you will learn from this course

Content RatingThumbs Up97%(4,872 ratings)Info
Week
1

Week 1

7 hours to complete

Communication Skills

7 hours to complete
16 videos (Total 46 min), 5 readings, 12 quizzes
Week
2

Week 2

6 hours to complete

Personality

6 hours to complete
11 videos (Total 43 min), 4 readings, 14 quizzes
Week
3

Week 3

6 hours to complete

Problem Solving

6 hours to complete
12 videos (Total 45 min), 4 readings, 10 quizzes
Week
4

Week 4

5 hours to complete

Process Control

5 hours to complete
13 videos (Total 59 min), 5 readings, 8 quizzes

Frequently Asked Questions

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