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There are 7 modules in this course
Ready to dive into the world of hardware and operating systems? This beginner-friendly course builds essential entry-level skills needed for roles in IT support, networking, cybersecurity, and software development.
During this course, you’ll explore core computing concepts and the four functions of computing. You’ll then dive into internal hardware such as CPUs, motherboards, GPUs, memory, interfaces, ports, and peripherals. Plus, you’ll look at how modern technologies such as virtualization (including host/guest OS and hypervisors), parallel-processing GPUs, IoT devices, and VR/AR systems are transforming today’s IT environments.
You’ll get hands-on with operating systems, including Windows, macOS, Linux, and mobile platforms, and practice workstation setup, configuration, acquisition, and troubleshooting just like an IT professional. Plus, you’ll look at specialized devices like wearables and e-readers to gain practical technology insights.
Throughout, interactive labs help reinforce your learning. Then, in a final project, you’ll apply your new skills in real-world scenarios.
This course is also part of the series to help you prepare for CompTIA Tech+ and A+ certification exams.
Welcome to your first module! After completing this module, you’ll be able to define what a computer is. You’ll learn about the four functions of computing, the parts of a computer associated with each of those functions, and the benefits of computing. Explore how to classify computing devices based on size and usage and describe the evolution of operating systems. Discover how computers communicate using notational (numeric) systems for processing and storing data, displaying onscreen text, hardware addresses, website colors, and web addresses. Also, explore the octal notation principles to solve file permissions and perform numbering conversions. You’ll gain the practical knowledge needed to evaluate computing performance and storage. You’ll know the four ways to log into Microsoft Windows, be able to describe how to use the Start menu, Tiles, taskbar, and settings capabilities, and will be able to explain how to manage Windows on the desktop. You’ll round out your week with a lab where you’ll locate programs and navigate Windows to find important information about the computer and the Windows operating system.
Microsoft Windows Server Lab Environment•2 minutes
2 readings•Total 11 minutes
Course Overview•10 minutes
Summary & Highlights•1 minute
2 assignments•Total 40 minutes
Practice Quiz: Introduction to Computing Fundamentals and Operating Systems •10 minutes
Graded Quiz: Introduction to Computing Fundamentals and Operating Systems •30 minutes
1 app item•Total 15 minutes
Hands-on Lab: Microsoft Windows Navigation Basics•15 minutes
1 discussion prompt•Total 5 minutes
Introduce Yourself•5 minutes
1 plugin•Total 5 minutes
Reading: Octal Notation Systems•5 minutes
Computing Devices and Peripherals
Module 2•2 hours to complete
Module details
Computer hardware is the set of physical parts that make up the interior of your computer. Peripherals are pieces of hardware that are added to the outside of a computer for it to work more efficiently. Both hardware and peripherals are used to take input, store data, display output, and execute commands. This week, you will learn about several types of hardware components and peripherals. You will learn about printers and scanners, input and output devices, external storage devices, and audio and video devices. You will gain insights into the internet of things (IoT) ecosystems including networked devices, wearable technology, and smart equipment integration. Specialized devices like e-readers and their unique display technologies receive focused attention.
Identifying Hardware Components and Peripherals •4 minutes
Input and Pointing Devices •4 minutes
Hard Drives•5 minutes
Optical Drives and External Storage•8 minutes
Display Devices•5 minutes
Printers and Scanners•5 minutes
Audio and Visual Devices•5 minutes
Introduction to IoT and Wearable Devices•8 minutes
1 reading•Total 2 minutes
Summary & Highlights•2 minutes
2 assignments•Total 42 minutes
Practice Quiz: Introduction to Computing Fundamentals and Operating Systems•12 minutes
Graded Quiz: Computing Devices and Peripherals •30 minutes
3 app items•Total 40 minutes
Hands-On Lab: Exploring Installed Hardware and System Information•10 minutes
Hands-On Lab: Using Device Manager for the Keyboard and Pointing Devices•15 minutes
Hands-On Lab: Using Disk Management for Managing Disk Drives•15 minutes
2 plugins•Total 10 minutes
Reading: Introduction to E-Readers•5 minutes
Activity: Identifying Hardware Devices•5 minutes
Interfaces and Connectors
Module 3•2 hours to complete
Module details
A computer’s multiple components, both internal and external, are constantly interacting with each other to receive input, perform requested computing functions, and provide output. As technology has evolved and connection methods have standardized, a vast array of external devices can now easily and successfully connect with computers and reliably perform their tasks. This week, you will learn how hardware and peripheral devices connect to form a functioning computer. You will learn about ports, interfaces, and connectors used by graphics, audio, networks, printers, and other peripheral devices. You will also learn about the types of installations these devices use to become operational.
Furthermore, you will examine graphics processing units (GPUs) from graphics hardware to parallel processing engines driving gaming, AI, and scientific computing. The module also explores virtual reality (VR) and augmented reality (AR) technologies, emphasizing practical IT management, security protocols, and implementation considerations.
What's included
8 videos1 reading2 assignments2 app items1 plugin
Show info about module content
8 videos•Total 52 minutes
Identifying Ports and Connectors•8 minutes
Identifying Graphic Devices•9 minutes
GPU and Its Applications•7 minutes
Identifying Audio Connectors•4 minutes
Introduction to Virtual Reality and Augmented Reality•9 minutes
Wired and Wireless Connections•7 minutes
Peripheral and Printer Connections•6 minutes
Installation Types•4 minutes
1 reading•Total 2 minutes
Summary & Highlights•2 minutes
2 assignments•Total 44 minutes
Practice Quiz: Interfaces and Connectors•14 minutes
Graded Quiz: Interfaces and Connectors•30 minutes
2 app items•Total 30 minutes
Hands-on Lab: Locating and Analyzing GPU Specifications in Windows•15 minutes
Hands-On Lab: Installing a Local Printer•15 minutes
1 plugin•Total 10 minutes
Activity: Identifying Devices and Connectors•10 minutes
Internal Computer Components
Module 4•2 hours to complete
Module details
Computer hardware, the physical part of a computer, is infrequently changed, while software and data are modified frequently. When you think of the term computer hardware, you probably think of what's inside your personal computer at home or your computer at work. However, computer hardware does not specifically refer to personal computers. Instead, it is all types of computer systems. Computer hardware is located in embedded systems in automobiles, microwave ovens, CD players, DVD players, and many more devices. In this lesson, you’ll learn about common internal components of home and business computer systems.
What's included
6 videos1 reading2 assignments2 app items1 plugin
Show info about module content
6 videos•Total 28 minutes
Internal Computer Components•4 minutes
Data Processing and Storage•7 minutes
Internal Storage•7 minutes
Display Cards and Sound Cards•3 minutes
Network Interface Cards•3 minutes
Cooling and Fans•4 minutes
1 reading•Total 3 minutes
Summary & Highlights•3 minutes
2 assignments•Total 40 minutes
Practice Quiz: Internal Computer Components •10 minutes
Windows Workstation Setup, Evaluation, and Troubleshooting
Module 5•4 hours to complete
Module details
Workstation setup, operating system configuration, and workstation troubleshooting are all in a day’s work for IT support. Whether the task is selecting a new computer for a colleague, reconfiguring an operating system for a coworker’s accessibility needs, or troubleshooting a file or directory visibility issue, IT support personnel need procedures that help them complete these tasks quickly, confidently, and correctly. This week, you’ll gain knowledge of workstation procurement and basic Windows operating system configuration and management. You’ll discover techniques that help you optimize file and folder organization and perhaps even help users locate hidden files. Learn timesaving keyboard commands to capture screens using Windows 10 workstations, macOS workstations, and Chromebooks. You will complete your learning with an overview of business continuity principles used for fault tolerance and disaster recovery.
Activity: Setting Up Workstations and Changing Settings•10 minutes
Final Project and Final Quiz
Module 6•2 hours to complete
Module details
In this module, you’ll assess your course knowledge through a final quiz based on the previous five modules.
What's included
2 videos2 readings1 assignment1 app item2 plugins
Show info about module content
2 videos•Total 8 minutes
Optional: IBM Technical Support Professional Certificate•5 minutes
Optional: Professional Certificate: Overview of Courses•3 minutes
2 readings•Total 13 minutes
Congrats and Next Steps•3 minutes
Thanks from the Course Team•10 minutes
1 assignment•Total 60 minutes
Graded Quiz: Final Quiz •60 minutes
1 app item•Total 20 minutes
Final Project Submission and Evaluation•20 minutes
2 plugins•Total 30 minutes
Glossary: Introduction to Hardware and Operating Systems•15 minutes
Final Project•15 minutes
Bonus Module - Exploring Additional Desktop and Mobile Operating Systems
Module 7•2 hours to complete
Module details
Welcome to your bonus module! Although Microsoft Windows dominates the desktop operating system market, organizations also use computers that run Linux, macOS, and ChromeOS operating systems. And many organizations also support users who have devices that use iOS and Android mobile operating systems. When you complete this module, you’ll be able to explain why organizations support these alternative operating systems. You’ll be able to compare and contrast operating system log-in processes, network connection methods, onscreen navigation, menus, and features. This module explores essential computing concepts and emerging technologies defining modern IT environments. Virtualization technology exploration includes host/guest operating systems and hypervisor implementations. You’ll also gain the knowledge needed to explain where each operating system stores device identifiers, version information, and system settings. Stretch and grow your Linux skills using the Linux lab.
What's included
7 videos1 reading1 app item1 plugin
Show info about module content
7 videos•Total 52 minutes
Exploring Linux Operating System Essentials•7 minutes
Getting Started with macOS•8 minutes
Networking and Performance macOS Essentials•7 minutes
ChromeOS Operating System Essentials•6 minutes
Introduction to Mobile Devices: iOS•8 minutes
Introduction to Mobile Devices: Android•8 minutes
An Overview of Virtualization•8 minutes
1 reading•Total 2 minutes
Module Summaries•2 minutes
1 app item•Total 60 minutes
Hands-on Lab: Getting Started with Linux Terminal•60 minutes
1 plugin•Total 5 minutes
Reading: Guest and Host Operating Systems•5 minutes
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K
KS
5·
Reviewed on Jun 12, 2025
This course is helped my accademics. I improved hardware and operating system knowledge. simulator desktop is more valuable for understand better. It gave prictically background as well.
R
RG
5·
Reviewed on Jul 16, 2022
very well organized, and I liked that videos were short but numerous enough to articulate the different facets individually
S
SG
5·
Reviewed on May 4, 2022
This course really helped me to gain new knowledge about Hardware & Operating systems. Video lessons are so nice.
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