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There are 6 modules in this course
Coaching can inspire and motivate people to learn, change, and be effective leaders, among other roles in life. Although most attempts are “coaching for compliance” (coaching someone to your wishes or expectations), decades of behavioral and neuroscience research show us that “coaching with compassion” (coaching someone to their dreams and desires) is more effective.
The best coaches develop resonant relationships, which involve the experience of hope and compassion and the arousal of meaning. We explore how effective coaches inspire others, and use an approach based on compassion rather than compliance to promote positive, enduring change in their coachees. We then turn to Intentional Change Theory (ICT) as a model of sustained, desired change at all levels of human endeavor; detailing the five discovery phases that comprise ICT. Finally, we explore the Positive and Negative Emotional Attractors (PEA and NEA), their relationship to the Sympathetic and Parasympathetic Nervous Systems (SNS and PNS), and how arousal of either of these systems can deferentially lead to either feelings of negativity and fear, or a focus on one's strengths and the excitement of experimenting with something new.
What's included
4 videos6 readings2 discussion prompts
Show info about module content
4 videos•Total 36 minutes
Watch: Course Introduction•2 minutes
Watch: Introduction to Helping and Coaching•11 minutes
Watch: Tipping Points in the 5 Discoveries of Sustained, Desired Change•9 minutes
Watch: Role of Positive and Negative Emotional Attractors•14 minutes
6 readings•Total 60 minutes
About this Course•10 minutes
Required Reading List•10 minutes
Personal Learning Journal Activities•10 minutes
Personal Learning Journal Activities•10 minutes
Required Reading List•10 minutes
Personal Learning Journal Activities•10 minutes
2 discussion prompts•Total 20 minutes
In or outside of your organization?•10 minutes
At the mercy of negative emotions?•10 minutes
Week 2: Physiology and Neuroscience of Coaching
Module 2•4 hours to complete
Module details
Chronic stress without regular and period experiences of renewal is non-sustainable for performance. We further examine the physiology of the PNS and SNS; including the relationship between stress and the activation of the SNS, and renewal and the activation of the PNS, including implications for hormonal and cardio-vascular activity in the body. We then turn to our neuroscience-based study of coaching; outlining the contagious effect of emotions, and the relationship between the brain's independent and suppresive Task Positive Network (TPN) and Default Mode Network, and how each relates to problem solving/analytical tasks and social tasks/openness to people and experiences. We end this week by outlining the ethical dimensions of coaching: the essentials of trust and environmental safety, awareness of boundaries, and ensuring that the coaching process flows from the coachee themselves.
Watch: Our Neuroscience Studies of Coaching•11 minutes
Watch: Seeing Coaching in Action•9 minutes
5 readings•Total 50 minutes
Required Reading List•10 minutes
Personal Learning Journal Activities•10 minutes
Required Reading List•10 minutes
Personal Learning Journal Activities•10 minutes
Personal Learning Journal Activities•10 minutes
1 peer review•Total 120 minutes
Coaching Journal Session One•120 minutes
2 discussion prompts•Total 20 minutes
Tactics to reduce stress and stimulate renewal•10 minutes
Off-limits areas for your coaches•10 minutes
Week 3: Coaching for the Ideal Self and Relationships
Module 3•2 hours to complete
Module details
The ideal self is centered on autonomous motivation: what a person wants to do, and results in sustained, desired change. Conversely, the ought self is based on controlled motivation: what a person feels they must do based on the standards of others. The ideal self comprises hope, core identity, and an image of a desired future, and is fueled by optimism and self-efficacy. We then turn to the two forms of empathy: empathy with the head (a form of conceptual understanding and cognitive processing which implicates both the TPN and DMN) and empathy with the heart (genuine emphatic concern, which engages the DMN alone); with our focus on the need to develop emotional self-awareness in order to serve others, while appropriately balancing both forms of empathy as the coaching situation demands. Lastly, we explore the notion of genuine listening in a coaching relationship (as opposed to mere 'hearing' the other person speak), and outline a case for "listening beyond the words": giving our full attention to the other person to establish what lies beyond the words, and what meaning we can derive from what that other person is saying.
Watch: Pulling for Dreams Not Just Goals: Whose Dream is it?•9 minutes
Watch: Two Forms of Empathy•8 minutes
Watch: Listening and Noticing•10 minutes
5 readings•Total 50 minutes
Read: Required Reading List•10 minutes
Personal Learning Journal Activities•10 minutes
Personal Learning Journal Activities•10 minutes
Read: Required Reading List•10 minutes
Personal Learning Journal Activities•10 minutes
1 peer review•Total 60 minutes
Coaching Journal Session Two•60 minutes
1 discussion prompt•Total 10 minutes
Have you ever observed people who “hear” others but don’t “listen” to them?•10 minutes
Week 4: Coaching for the Real Self, Balance and Learning Agenda
Module 4•2 hours to complete
Module details
There is an optimal balance between time spent in the PEA and time spent in the NEA. Too much time in the PEA may result in over-optimism or complacency; with too much time in the NEA resulting in diminishment or depression. Given that negative emotional experiences tend to be stronger and more palpable, the ratio between time spent in the two emotional states should be skewed toward the PEA - at around 3-6:1. Establishing the real self involves mindful awareness, which itself demands soliciting accurate feedback from others; so as to establish a personal balance sheet cataloguing the strengths one can leverage within themselves and the shortcomings they may seek to address. Next, we explore the nature and role of social identity groups: how they support and enhance emotional contagion, and may facilitate the development of a larger or noble purpose in one's Ideal Self. Lastly, we detail planning and experimentation with new behaviors to promote and sustain new learning and growth on the part of coachees.
Watch: Social Identity, Strengths and Weaknesses•13 minutes
Watch: Old and New Ways to Create a Learning Agenda and Planning•7 minutes
3 readings•Total 30 minutes
Personal Learning Journal Activities•10 minutes
Personal Learning Journal Activities•10 minutes
Personal Learning Journal Activities•10 minutes
1 peer review•Total 60 minutes
Coaching Journal Session Three•60 minutes
1 discussion prompt•Total 10 minutes
How learning plans bridge reflection and action•10 minutes
Week 5: Establishing a Culture of Coaching
Module 5•3 hours to complete
Module details
Coaching can be leveraged to help organizations develop and retain their best talent. We outline the positive workplace results that arise in organizations which employ coaching with compassion approaches to coaching, and not traditional coaching for compliance. Moreover, peer coaching promotes an intimate involvement among members of an organization; strengthening social bonds outside the organization and professional bonds within it, and promoting a genuine culture of coaching. It also provides a cost-effective, long-term and sustainable alternative to conventional coaching modalities.
Case Western Reserve University is a leading national research university located in Cleveland, Ohio. Through its seven schools and college, Case Western Reserve offers top-10 programs in health law, organizational behavior and social work and top-25 programs in biomedical engineering, international law, medicine and nursing. More than 4,000 undergraduate and nearly 6,000 graduate and professional students are enrolled at CWRU, representing all 50 states and more than 90 countries.
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Showing 3 of 392
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SY
5·
Reviewed on Nov 30, 2018
I really loved this course and I learned so much. Although it took me awhile to read the papers and articles, it was well worth it. I use it for my trainings and workshops! Thank you!
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NB
5·
Reviewed on Oct 28, 2018
Great course ! a lot of practice and learning ! you just need to be committed and have the time to coach during the course to ge
S
SK
5·
Reviewed on May 31, 2020
A transformation experience guaranteed with elaborate exercises through learning journal. Would be a great guide for Coach beginning to unleash a leadership journey.
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