About this Course

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Learner Career Outcomes

46%

started a new career after completing these courses

44%

got a tangible career benefit from this course
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Approx. 13 hours to complete
Portuguese (Brazilian)
Subtitles: Portuguese (Brazilian), English, Spanish

Skills you will gain

Strategic ManagementCommunicationNegotiationArbitrage

Learner Career Outcomes

46%

started a new career after completing these courses

44%

got a tangible career benefit from this course
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Approx. 13 hours to complete
Portuguese (Brazilian)
Subtitles: Portuguese (Brazilian), English, Spanish

Offered by

University of Michigan logo

University of Michigan

Syllabus - What you will learn from this course

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Week
1

Week 1

4 hours to complete

Prepare-se: Planeje sua Estratégia de Negociação

4 hours to complete
12 videos (Total 171 min), 5 readings
12 videos
Apresentação da Universidade de Michigan11m
Eu Devo Negociar?13m
Uma Negociação Baseada em Posição ou Baseada em Interesse8m
Uma Negociação para Resolução de Conflitos ou para Elaboração de Acordo?17m
Analisando a Negociação19m
Sua MAANA numa Negociação para Resolução de Conflitos14m
Usando Árvores de Decisão para Fechar sua Análise MAANA9m
Negociações Interculturais16m
Como Lidar com Questões Éticas15m
Normas Éticas Gerais14m
Usando Agentes em Negociações17m
5 readings
Sobre o curso10m
Sobre o professor10m
Leituras sugeridas10m
Avaliação do seu estilo de negociação*10m
Checklist de padrões e diretrizes éticos10m
Week
2

Week 2

2 hours to complete

Negocie: Use Táticas-Chave para o Sucesso

2 hours to complete
9 videos (Total 96 min), 3 readings
9 videos
Conhecendo o Outro Lado7m
Introdução a Ferramentas Psicológicas; Pressuposto do Bolo Fixo Mítico12m
Ferramentas Psicológicas: Ancoragem8m
Ferramentas Psicológicas: Excesso de Confiança12m
Ferramentas Psicológicas: “Framing”7m
Ferramentas Psicológicas: Disponibilidade5m
Ferramentas Psicológicas: Escalada15m
Ferramentas Psicológicas: Reciprocidade, Princípio do Contraste, e Perspectiva Panorâmica10m
3 readings
Leituras sugeridas10m
Desenvolvimento de seu poder de negociação10m
Checklist de ferramentas psicológicas10m
Week
3

Week 3

2 hours to complete

Feche: Crie um Contrato

2 hours to complete
6 videos (Total 76 min), 2 readings
6 videos
Fontes da Legislação de Contratos10m
Criando Contratos: O Acordo13m
Criando Contratos: Contraprestação e Legalidade8m
Criando Contratos: Obrigatoriedade de Forma Escrita19m
Objetivos de Negócio VS. Objetivos Legais em Contratos17m
2 readings
Leituras sugeridas10m
Checklist de lei contratual10m
Week
4

Week 4

2 hours to complete

Execução e Avaliação: O Jogo Final

2 hours to complete
8 videos (Total 115 min), 2 readings
8 videos
Conceitos de RAC11m
Ferramentas de RAC9m
Arbitragem20m
Arbitragem (Conclusão)9m
Mediação23m
Mediação (Conclusão)9m
Revisão e Avaliação da Execução do Contrato14m
2 readings
Leituras sugeridas10m
Análise dos objetivos de vida*10m

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Frequently Asked Questions

  • Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:

    • The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
    • The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
  • When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

  • You will be eligible for a full refund until two weeks after your payment date, or (for courses that have just launched) until two weeks after the first session of the course begins, whichever is later. You cannot receive a refund once you’ve earned a Course Certificate, even if you complete the course within the two-week refund period. See our full refund policy.

  • Yes, Coursera provides financial aid to learners who cannot afford the fee. Apply for it by clicking on the Financial Aid link beneath the "Enroll" button on the left. You’ll be prompted to complete an application and will be notified if you are approved. Learn more.

  • This Course doesn't carry university credit, but some universities may choose to accept Course Certificates for credit. Check with your institution to learn more. Online Degrees and Mastertrack™ Certificates on Coursera provide the opportunity to earn university credit.

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