About this Course

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Learner Career Outcomes

17%

started a new career after completing these courses

12%

got a tangible career benefit from this course
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level
Approx. 13 hours to complete
English

Learner Career Outcomes

17%

started a new career after completing these courses

12%

got a tangible career benefit from this course
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level
Approx. 13 hours to complete
English

Offered by

Placeholder

The George Washington University

Syllabus - What you will learn from this course

Content RatingThumbs Up98%(2,700 ratings)Info
Week
1

Week 1

3 hours to complete

Establishing a Framework for Quality & Safety

3 hours to complete
5 videos (Total 44 min), 2 readings, 1 quiz
5 videos
An Interview with Peggy O’Kane, Founding & Current President of the National Committee for Quality Assurance (NCQA)18m
The Unsettling Facts7m
Models for Change10m
Summary2m
2 readings
Please tell us more about you as a learner....10m
Module 1 Readings & Resources40m
1 practice exercise
Module 1 Practice Quiz30m
Week
2

Week 2

2 hours to complete

Safety as a First Principle of Quality

2 hours to complete
6 videos (Total 35 min), 1 reading, 1 quiz
6 videos
The Lewis Blackman Story1m
The Science of Patient Safety11m
Systems Re-Engineering7m
Human Factors7m
Summary3m
1 reading
Module 2 Readings & Resources40m
1 practice exercise
Module 2 Quiz30m
Week
3

Week 3

3 hours to complete

Measures & Measurement

3 hours to complete
6 videos (Total 54 min), 2 readings, 1 quiz
6 videos
A Framework for Measures14m
What Makes a Good Measure?16m
Measurement: Why & What8m
Use & Reporting of Measures4m
Summary2m
2 readings
Module 3 Readings & Resources40m
Desirable Measures Checklist20m
1 practice exercise
Module 3 Quiz30m
Week
4

Week 4

4 hours to complete

Quality and Safety Improvement Science

4 hours to complete
6 videos (Total 60 min), 1 reading, 2 quizzes
6 videos
Identifying the Problem & Benchmarking9m
Quality Improvement Process20m
QI as a Team Sport6m
Quality Innovations: An Interview with Jesse Hines19m
Summary1m
1 reading
Module 4 Readings and Resources40m
1 practice exercise
Module 4 Quiz30m

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