Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: LangChain, LLM Application, Prompt Engineering, Model Deployment, Large Language Modeling, OpenAI API, Application Programming Interface (API), Application Deployment, Retrieval-Augmented Generation, LangGraph, OpenAI, Containerization, CI/CD, Continuous Deployment, Postman API Platform, Artificial Intelligence, Continuous Integration, Amazon Web Services, Authentications, Performance Analysis
Advanced · Course · 1 - 4 Weeks
University of Pennsylvania
Skills you'll gain: Operations Management, Operational Efficiency, Process Analysis, Process Management, Process Improvement, Lean Methodologies, Workflow Management, Continuous Improvement Process, Capacity Planning, Quality Management, Supply Chain Management, Inventory Management System, Statistical Process Controls, Process Flow Diagrams, Root Cause Analysis
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: B2B Sales, Customer Engagement, Marketing Automation, LinkedIn, Key Performance Indicators (KPIs), Digital Media Strategy, AI Personalization, Personalized Service, Content Creation, Automation, Video Production
Beginner · Specialization · 1 - 3 Months

LearnQuest
Skills you'll gain: Sales Pipelines, Overcoming Objections, Sales Management, Sales Process, Team Motivation, Performance Analysis, Team Performance Management, Sales Training, Sales, Dashboard, Business Ethics, Customer Relationship Management, Team Management, Business Technologies, Business Process Automation, Real Time Data, Cross-Channel Marketing, Forecasting, Compliance Management
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Data Storytelling, Data Presentation, Human Capital, Employee Relations, Human Resource Strategy, Performance Metric, Employee Training, Dashboard, Business Metrics, Employee Engagement, Business Analysis, Employee Retention, Data Analysis, Compensation Analysis, Training and Development, Compensation and Benefits, Compensation Strategy, Talent Recruitment, Mental Health
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Compliance Auditing, Auditing, Financial Auditing, Audit Working Papers, Corrective and Preventive Action (CAPA), Process Improvement, Internal Controls, Internal Auditing, Verification And Validation, Financial Controls, Financial Analysis, Financial Statement Analysis, Document Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Data Ethics, Data Validation, Generative AI, Data Cleansing, Data Quality, Data Preprocessing, Large Language Modeling, Text Mining, Hugging Face, Data Collection, Unstructured Data, Data Transformation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cross-Functional Team Leadership, Matrix Management, Cross-Functional Collaboration, Team Building, Project Management, Goal Setting, Collaboration, Leadership and Management, Leadership, Team Leadership, Organizational Leadership, Strategic Leadership, Organizational Skills, Influencing, Interpersonal Communications, Accountability, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Project Design, Project Coordination, Decision Making, Agile Methodology, Stakeholder Engagement, Waterfall Methodology, Project Management, Agile Project Management, Project Planning
Beginner · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: Model Context Protocol, AI Orchestration, AI Personalization, OpenAI API, OpenAI, Cloud Deployment, Agentic systems, Application Deployment, Generative AI Agents, ChatGPT, CI/CD, System Monitoring, Context Management, Responsible AI, Artificial Intelligence, Generative AI, Development Testing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Scenario Testing, Test Planning, Unit Testing, Functional Testing, Test Case, Hardware Troubleshooting
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Organizational Change, Leadership and Management, Business Management, Innovation, Coordination, People Management, Organizational Structure, Business Transformation, Leadership, Personal Development, Goal Setting, Motivational Skills
Mixed · Course · 1 - 3 Months