Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of California, Davis
Skills you'll gain: Search Engine Optimization, Keyword Research, Web Analytics and SEO, Content Optimization, Digital Marketing, Content Strategy, Marketing, Customer Analysis, Earned Media, Content Creation, Social Media, User Experience
Intermediate · Course · 1 - 4 Weeks

University of Washington
Skills you'll gain: Business Writing, Business Correspondence, Professional Networking, English Language, Writing, Oral Expression, Business Communication, Rapport Building, Telephone Skills, Language Competency, Relationship Building, Verbal Communication Skills, Setting Appointments, Vocabulary, Communication, Company, Product, and Service Knowledge, Communication Strategies, Scheduling
Intermediate · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: People Management, Diversity and Inclusion, Organizational Leadership, Leadership and Management, Human Resource Strategy, Team Building, Organizational Strategy, Leadership Studies, Team Management, Team Performance Management, Culture Transformation, Workplace inclusivity, Organizational Structure, Team Leadership, Leadership Development, Brand Strategy, Thought Leadership, Brand Management, Branding, Strategic Thinking
Intermediate · Specialization · 3 - 6 Months

University of Washington
Skills you'll gain: Software Installation, Programming Principles, Other Programming Languages, Functional Design, Computer Programming, Ruby (Programming Language), Theoretical Computer Science, Object Oriented Programming (OOP), Code Reusability, Development Environment
Intermediate · Course · 1 - 3 Months

Northwestern University
Skills you'll gain: Leadership, Negotiation, Organizational Leadership, Teamwork, Leadership Development, Leadership and Management, Team Management, Team Building, Organizational Structure, People Development, Collaboration, Team Performance Management, Professional Development, Employee Coaching, Personal Development
Mixed · Course · 1 - 4 Weeks
University of Colorado Boulder
Skills you'll gain: Electrical Safety, Electrical Systems, High Voltage, Simulation and Simulation Software, Simulations, Electronic Components, Safety Standards, Low Voltage, Estimation, Control Systems, Thermal Management, Electronics, Mathematical Modeling, Power Electronics, Electrical Power, Failure Analysis, Electrical Engineering, Model Evaluation, Mathematical Software, Model Optimization
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

IE Business School
Skills you'll gain: Marketing Communications, Integrated Marketing Communications, Advertising Campaigns, Advertising, Marketing, Marketing Budgets, Brand Marketing, Campaign Planning, Communication Planning, Marketing Planning, Marketing and Public Relations, Brand Strategy, Brand Management, Brand Loyalty, Branding, Marketing Management, Marketing Psychology, Marketing Strategy and Techniques, Media Planning, Communication
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Technical Writing, Technical Documentation, Software Documentation, Technical Communication, Layout Design, Writing and Editing, Writing, Collaborative Software, Graphic and Visual Design, Visual Design, Augmented and Virtual Reality (AR/VR), Typography, Proofreading, Multimedia, Content Management, GitHub, Version Control
Beginner · Course · 1 - 4 Weeks

Università Bocconi
Skills you'll gain: Food and Beverage, Product Quality (QA/QC), Global Marketing, Market Dynamics, Business Strategy, Consumer Behaviour, Wholesaling, Value Propositions, Competitive Analysis, Competitive Intelligence, Brand Management, Growth Strategies, Marketing
Mixed · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: File I/O, Data Import/Export, Python Programming, File Management, Functional Design, Programming Principles, Data Structures
Beginner · Course · 1 - 3 Months

University of Amsterdam
Skills you'll gain: Scientific Methods, Research Design, Sampling (Statistics), Science and Research, Research, Research Methodologies, Surveys, Quantitative Research, Data Collection, Social Sciences, Survey Creation, Experimentation, Ethical Standards And Conduct
Mixed · Course · 1 - 3 Months

Skills you'll gain: PostgreSQL, SQL, Database Management, Transaction Processing, Databases, Database Management Systems, Data Management, Query Languages, JSON, Performance Tuning, Database Design, Data Access, Data Integrity
Intermediate · Course · 1 - 4 Weeks