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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • S

    Starweaver

    Introduction to Hospitality Management in the 21st Century

    Skills you'll gain: Hospitality Services, Hospitality, Hospitality Management, Hospitality and Food Services, Guest Relations, Innovation, Hotel And Restaurant Management, Hotels and Accommodations, Service Improvement, Service Management, Customer experience strategy (CX), Hotel Operations, Customer Service, Restaurant Operation, Personalized Service, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, Sustainable Business, AI Personalization

    ★ 4.6 (77) · Beginner · Course · 1 - 4 Weeks

  • T

    The World Bank Group

    From Climate Science to Action

    Skills you'll gain: Climate Change Programs, Climate Change Adaptation, Climate Change Mitigation, Sustainable Development, Social Impact, Mitigation, Sustainable Systems, Environmental Policy, Natural Resource Management, Water Resources, Environmental Science, Water Resource Management, Scientific Methods, Policy Analysis, Collaboration, Policy Development

    ★ 4.7 (479) · Beginner · Course · 1 - 4 Weeks

  • B

    BCG

    Transformación digital

    Skills you'll gain: Digital Transformation, Business Transformation, Product Lifecycle Management, Technology Strategies, Design Thinking, Competitive Analysis, Data Strategy, Corporate Strategy, Business Strategy, Business Technologies, Business Economics, Growth Strategies, Process Design, Emerging Technologies, Market Dynamics, Innovation, Leadership, Communication

    ★ 4.7 (283) · Beginner · Course · 1 - 4 Weeks

  • C

    Commonwealth Education Trust

    Foundations of Teaching for Learning: Planning for Teaching and Learning

    Skills you'll gain: Growth Mindedness, Teaching, Lesson Planning, Pedagogy, Trustworthiness, Student Engagement, Instructional Strategies, Interactive Learning, Personal Development, Learning Theory, Curriculum Planning, Lifelong Learning, Rapport Building, Goal Setting, Relationship Building, Professional Development, Planning, Curiosity, Student-Centred Learning, Collaboration

    ★ 4.8 (306) · Mixed · Course · 1 - 3 Months

  • U

    University of California, Irvine

    E-Marketing

    Skills you'll gain: Pay Per Click Advertising, Search Engine Marketing, Customer Retention, Persona Development, Digital Marketing, Marketing Analytics, Paid media, Search Engine Optimization, Online Advertising, Key Performance Indicators (KPIs), Marketing Strategies, Digital Brand Strategy, Digital Media Strategy, Target Audience, Marketing Planning, Data-Driven Marketing, Keyword Research, Social Media Strategy, Marketing Effectiveness, Social Media

    ★ 4.7 (411) · Beginner · Specialization · 1 - 3 Months

  • I

    Illinois Tech

    Data Analytics and Big Data

    Skills you'll gain: Database Design, Database Systems, Relational Databases, Database Software, Databases, Database Application, NoSQL, Database Management Systems, Database Management, Database Development, Machine Learning Algorithms, SQL, Big Data, Model Evaluation, Apache Hadoop, MySQL, Statistical Analysis, Database Theory, Data Analysis, Data Preprocessing

    ★ 4.5 (110) · Intermediate · Specialization · 3 - 6 Months

  • S

    Splunk Inc.

    Splunk Search Expert

    Skills you'll gain: Splunk, Correlation Analysis, Data Transformation, Interactive Data Visualization, Data Manipulation, Data Visualization Software, Dashboard Creation, Data Wrangling, Performance Tuning, Model Optimization, Dashboard, Statistical Analysis, Data Processing, Analysis, Data Synthesis, Business Intelligence, Data Analysis, Big Data, Data Science, Business Analytics

    ★ 4.6 (284) · Beginner · Specialization · 3 - 6 Months

  • U

    University of Michigan

    Intro to AR/VR/MR/XR: Technologies, Applications & Issues

    Skills you'll gain: Augmented and Virtual Reality (AR/VR), Augmented Reality, Virtual Reality, Disabilities, Emerging Technologies, Virtual Environment, Display Devices, Design Strategies, Human Computer Interaction, Information Privacy, Diversity Equity and Inclusion Initiatives, Innovation, Human Factors (Security), Ethical Standards And Conduct

    ★ 4.7 (417) · Beginner · Course · 1 - 4 Weeks

  • I

    IBM

    Linux and Private Cloud Administration on IBM Power Systems

    Skills you'll gain: Red Hat Enterprise Linux, Linux, Private Cloud, Linux Administration, Package and Software Management, Bash (Scripting Language), Command-Line Interface, Operating System Administration, File Systems, Linux Commands, Linux Servers, User Accounts, IBM Cloud, Unix Shell, File Management, OS Process Management, User Provisioning, Cloud Management, Virtualization, Cloud Computing

    ★ 4.7 (238) · Intermediate · Specialization · 3 - 6 Months

  • U

    University of Illinois Urbana-Champaign

    Introduction to Financial Analysis - The "Why?"

    Skills you'll gain: Financial Analysis, Financial Statement Analysis, Finance, Accounting, Financial Accounting, Business Valuation, General Accounting, Financial Acumen, Financial Statements, Financial Management, Balance Sheet, Corporate Finance, Income Statement, Accounting Records, Entrepreneurial Finance, Risk Analysis, Cash Flows, Equities, Organizational Structure, Governance

    ★ 4.7 (351) · Beginner · Course · 1 - 4 Weeks

  • U

    University of Toronto

    Introduction To Swift Programming

    Skills you'll gain: Swift Programming, iOS Development, Apple Xcode, Mobile Development, Objective-C (Programming Language), Object Oriented Programming (OOP), Memory Management, Application Development, Development Environment, Programming Principles, Integrated Development Environments, Image Analysis, Computer Programming, Functional Design

    ★ 3.9 (1.4K) · Mixed · Course · 1 - 3 Months

  • U

    Unilever

    Customer Understanding and Digital Marketing Channels

    Skills you'll gain: Customer Insights, Digital Marketing, Digital Media Strategy, Customer Analysis, Marketing Strategies, Customer experience strategy (CX), Strategic Marketing, Marketing Planning, Digital Analysis, Digital Marketing Campaigns, Content Marketing, Data-Driven Marketing, Journey Mapping, Target Audience, Customer Engagement, Persona Development, Personalized Service, Marketing Analytics, Brand Marketing, Smart Goals

    ★ 4.7 (252) · Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular service design courses

  • Introduction to Hospitality Management in the 21st Century : Starweaver
  • From Climate Science to Action: The World Bank Group
  • Transformación digital: BCG
  • Foundations of Teaching for Learning: Planning for Teaching and Learning: Commonwealth Education Trust
  • E-Marketing: University of California, Irvine
  • Data Analytics and Big Data: Illinois Tech
  • Splunk Search Expert: Splunk Inc.
  • Intro to AR/VR/MR/XR: Technologies, Applications & Issues: University of Michigan
  • Linux and Private Cloud Administration on IBM Power Systems: IBM
  • Introduction to Financial Analysis - The "Why?": University of Illinois Urbana-Champaign

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