IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Microsoft Excel, Excel Formulas, Spreadsheet Software, Microsoft Office, Microsoft 365
Intermediate · Guided Project · Less Than 2 Hours

Imperial College London
Skills you'll gain: Linear Algebra, Applied Mathematics, Jupyter, Data Science, Data Manipulation, Data Transformation, Machine Learning
Beginner · Course · 1 - 3 Months

Yale University
Skills you'll gain: Negotiation, Conflict Management, Communication Strategies, Communication, Persuasive Communication, Influencing, Relationship Building, Collaboration, Decision Making, Game Theory, Strategic Decision-Making, Strategic Communication
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Problem Solving, Problem Management, Network Troubleshooting, Authorization (Computing), Identity and Access Management, Role-Based Access Control (RBAC), End User Training and Support, Data Access, Content Management Systems, Data Management, Information Technology
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Identity and Access Management, Data Lakes, Amazon DynamoDB, Serverless Computing, Cloud Computing, Amazon S3, Scalability, Cloud Infrastructure, Amazon Elastic Compute Cloud, Event-Driven Programming, Cloud Security, Cloud Management, Solution Architecture, Data Visualization, Amazon Web Services, Data Architecture, Cloud Computing Architecture, Cloud Engineering
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Git (Version Control System), GitHub, Version Control, Continuous Integration, Software Versioning, Collaborative Software, Software Configuration Management, CI/CD, Code Review, Issue Tracking, Command-Line Interface, Software Installation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: HTML and CSS, Bootstrap (Front-End Framework), Responsive Web Design, Front-End Web Development, User Interface (UI), Hypertext Markup Language (HTML), Web Frameworks, Web Development, Web Development Tools, Cascading Style Sheets (CSS), Web Design, React.js, General Networking, Javascript, Web Servers
Beginner · Course · 1 - 4 Weeks
University of California, Irvine
Skills you'll gain: Grammar, Vocabulary, English Language, Multimedia, Language Learning, Content Creation, Language Competency, Photo/Video Production and Technology, Writing, Electronic Media, Oral Comprehension, Digital Publishing
Intermediate · Specialization · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Recurrent Neural Networks (RNNs), Hugging Face, Natural Language Processing, Generative AI, Artificial Neural Networks, Embeddings, Large Language Modeling, Deep Learning, Transfer Learning, Fine-tuning, Data Preprocessing
Intermediate · Course · 1 - 4 Weeks

Meta
Skills you'll gain: React Native, Jest (JavaScript Testing Framework), Version Control, User Research, UI/UX Research, Usability Testing, Unix Commands, Restful API, Git (Version Control System), Persona (User Experience), GitHub, Interaction Design, SQL, User Experience Design, User Interface and User Experience (UI/UX) Design, Mobile Development, Design Research, React.js, Web Development Tools, Javascript
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Process Modeling, Process Mapping, Business Process Modeling, Process Analysis, Business Analysis, Data Storytelling, Business Analysis Tools, Business Process Improvement, Feasibility Studies, Systems Analysis, Stakeholder Analysis, Process Optimization, Requirements Management, Business Systems Analysis, Systems Design, Communication Planning, Test Planning, Information Technology, Database Management, Agile Methodology
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Microsoft 365, Cloud Deployment, Microsoft Windows, Cloud Security, Microsoft Intune (Mobile Device Management Software), Desktop Support, Cloud Computing, Network Troubleshooting, Cloud Management, Application Deployment, Cloud-Based Integration, Performance Tuning, System Monitoring, Technical Support, Enterprise Application Management, Administration, Configuration Management, Resource Management
Intermediate · Course · 1 - 4 Weeks