• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • It Service Management

Results for "it service management"


  • Status: Free Trial
    Free Trial
    M

    Microsoft

    AI agent fundamentals with Azure AI Foundry

    Skills you'll gain: AI Workflows, Generative AI Agents, Agentic Workflows, Artificial Intelligence and Machine Learning (AI/ML), Agentic systems, Microsoft Azure, LLM Application, Artificial Intelligence, AI Integrations, Model Deployment, Prompt Engineering, Application Deployment, Program Development, GitHub, Development Environment, Software Development, Natural Language Processing, Technical Documentation

    3.7
    Rating, 3.7 out of 5 stars
    ·
    19 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    S

    SkillsBooster Academy

    Claude AI Comprehensive Guide

    Skills you'll gain: Prompt Engineering, Business Writing, AI Security, Email Automation, Artificial Intelligence, Marketing Communications, AI Workflows, Copywriting, Strategic Thinking, AI Personalization, Business Communication, Marketing Automation, Content Strategy, Business Risk Management, Ethical Standards And Conduct, Engineering Documentation, Research Reports, Data-Driven Decision-Making, Information Privacy, Security Awareness

    4.4
    Rating, 4.4 out of 5 stars
    ·
    24 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    T

    Tecnológico de Monterrey

    Liderazgo y comportamiento organizacional

    Skills you'll gain: Influencing, Persuasive Communication, Organizational Leadership, Leadership Studies, Leadership, Industrial and Organizational Psychology, Team Motivation, Leadership Development, Drive Engagement, Stress First Aid, Business Leadership, Psychology, Empowerment, Organizational Effectiveness, Employee Engagement, Empathy & Emotional Intelligence

    4.7
    Rating, 4.7 out of 5 stars
    ·
    262 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Maryland, College Park

    AI Applications in Accounting and Finance

    Skills you'll gain: Unstructured Data, Applied Machine Learning, Financial Data, Financial Statement Analysis, Image Analysis, Finance, Financial Analysis, Accounting, Emerging Technologies, Artificial Intelligence, Text Mining, Machine Learning, Social Media Analytics, AI Integrations, Data-Driven Decision-Making, Natural Language Processing, Model Evaluation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    R

    Rice University

    Personal Leadership Development Planning and Leading High Performing Teams

    Skills you'll gain: Smart Goals, Team Motivation, Motivational Skills, Team Management, Team Performance Management, Goal Setting, Leadership Development, Team Leadership, Professional Development, Leadership, People Development, Personal Development, Team Building, Emotional Intelligence, Self-Awareness, Gap Analysis, Prioritization

    4.7
    Rating, 4.7 out of 5 stars
    ·
    243 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Building Powerful Reports and Dashboards in Power BI

    Skills you'll gain: Data Ethics, Dashboard Creation, Dashboard, Power BI, Business Intelligence, Interactive Data Visualization, Data Presentation, Data Visualization, Data Visualization Software, Data-Driven Decision-Making, Business Reporting, Data Analysis Expressions (DAX), Data Security, Ethical Standards And Conduct, Report Writing, Data Analysis, Performance Analysis, Performance Tuning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    46 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    IBM COBOL Core

    Skills you'll gain: COBOL (Programming Language), Debugging, Program Development, Programming Principles, Development Testing, Software Testing, Computer Programming, Maintainability, Business Logic

    4.3
    Rating, 4.3 out of 5 stars
    ·
    68 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Toronto

    Inclusive Analytic Techniques

    Skills you'll gain: Data Ethics, Data Collection, Quantitative Research, Qualitative Research, Data Analysis, Statistical Analysis, Analytical Skills, Statistical Methods, Analytics, Regression Analysis, Research, Diversity Awareness, Focus Group, Correlation Analysis, Diversity and Inclusion, Research Methodologies, Business Analytics, Data Synthesis, Statistical Inference, Stakeholder Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    97 reviews

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    Get started with Microsoft Planner

    Skills you'll gain: Marketing Planning, Microsoft 365, Productivity Software, Project Management Software, Project Planning, Collaborative Software, Project Management, Team Management

    3.9
    Rating, 3.9 out of 5 stars
    ·
    21 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • A

    Amazon Web Services

    Data Analytics and Databases on AWS

    Skills you'll gain: Extract, Transform, Load, Data-Driven Decision-Making, Amazon Web Services, Business Intelligence, Data Warehousing, Big Data, Databases, NoSQL, Data Analysis, Data Pipelines, Unstructured Data, Data Processing, Cloud API, SQL, Data Storage, Data Architecture, Relational Databases, Data Transformation, Data Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    59 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Dartmouth College

    Superbosses: Managing Talent & Leadership

    Skills you'll gain: Talent Management, People Development, Professional Networking, Collaboration, Leadership Development, Organizational Effectiveness, Team Building, People Management, Management Training And Development, Talent Sourcing, Talent Acquisition, Entrepreneurship, Workforce Development, Motivational Skills, Innovation, Leadership and Management, Professional Development, Leadership, Influencing, Growth Strategies

    4.9
    Rating, 4.9 out of 5 stars
    ·
    185 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Michigan State University

    Structure: Building the Frame for Business Growth

    Skills you'll gain: Financial Statements, Intellectual Property, Financial Statement Analysis, Income Statement, Business Planning, Balance Sheet, Management Training And Development, Organizational Structure, Entrepreneurship, Team Building, Business Management, People Development, Cash Flows, Regulation and Legal Compliance, Compliance Management, Registration, Regulatory Compliance, Regulatory Documents, Asset Protection, Recruitment Strategies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    161 reviews

    Mixed · Course · 1 - 4 Weeks

1…508509510…834

In summary, here are 10 of our most popular it service management courses

  • AI agent fundamentals with Azure AI Foundry: Microsoft
  • Claude AI Comprehensive Guide: SkillsBooster Academy
  • Liderazgo y comportamiento organizacional: Tecnológico de Monterrey
  • AI Applications in Accounting and Finance: University of Maryland, College Park
  • Personal Leadership Development Planning and Leading High Performing Teams: Rice University
  • Building Powerful Reports and Dashboards in Power BI: Microsoft
  • IBM COBOL Core: IBM
  • Inclusive Analytic Techniques: University of Toronto
  • Get started with Microsoft Planner: Coursera
  • Data Analytics and Databases on AWS: Amazon Web Services

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok