IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Analytics, Business Analytics, Data Analysis, Data-Driven Decision-Making, Big Data, Analytical Skills, Data Analysis Software, Data Visualization, Data Presentation, Statistical Programming, Microsoft Excel, Data Visualization Software, Decision Making, Data Collection, Unstructured Data, Case Studies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Bash (Scripting Language), Test Automation, Unit Testing, Development Testing, Test Script Development, Scripting, Unix Shell, Software Testing, Shell Script, File I/O, Linux Commands, Test Driven Development (TDD), Unix Commands, Scripting Languages, Development Environment, Operating Systems, Linux, Command-Line Interface, File Management, OS Process Management
Beginner · Course · 1 - 3 Months

Michigan State University
Skills you'll gain: Peer Review, Storytelling, Writing and Editing, Editing, Constructive Feedback, Content Creation, Follow Through, Oral Expression, Creative Thinking, Goal Setting, Personal Development, Self-Discipline
Beginner · Course · 3 - 6 Months

Skills you'll gain: Human Resources, Human Resources Information System (HRIS), Human Resource Strategy, Human Resource Policies, Human Resources Management and Planning, Human Resource Management, HR Tech, Human Resources Software, Vendor Management, Law, Regulation, and Compliance, Business Correspondence, People Analytics, Vendor Relationship Management, Labor Compliance, Workforce Management, Management Reporting, Internal Communications, Regulation and Legal Compliance, Business Communication, Communication
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Risk Modeling, Operations Research, Regression Analysis, Excel Formulas, Microsoft Excel, Business Analytics, Risk Analysis, Business Risk Management, Business Modeling, Financial Modeling, Resource Allocation, Statistical Analysis, Decision Intelligence, Mathematical Modeling, Process Optimization, Financial Analysis, Statistical Methods, Spreadsheet Software, Predictive Analytics, Transportation Operations
Intermediate · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Ancient History, Art History, Anthropology, Social Studies, Timelines, World History, Liberal Arts
Intermediate · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Sociology, Social Sciences, Social Impact, Culture, Social Justice, Economics, Policy, and Social Studies, Social Determinants Of Health, Public Policies, Psychosocial Assessments, Policy Analysis, Behavioral Economics, Surveys, Program Evaluation, Game Theory, Qualitative Research, Data Collection, Survey Creation, Research
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Data Governance, Data Management, Business Analytics, Analytics, Data Quality, Data Ethics, Data Analysis, Data Warehousing, Big Data, Information Systems, Data Storage Technologies, Databases, Organizational Structure, Data-Driven Decision-Making, Data Access, Relational Databases, SQL, Data Storage, Organizational Effectiveness, Cloud Computing
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Security Controls, Vulnerability Scanning, ISO/IEC 27001, Penetration Testing, Vulnerability Assessments, Security Information and Event Management (SIEM), Data Security, Compliance Auditing, Security Assertion Markup Language (SAML), Risk Management Framework, Computer Security Incident Management, Multi-Factor Authentication, Authentications, Computer Security Awareness Training, Single Sign-On (SSO), Event Monitoring, Authorization (Computing), Encryption, Advanced Encryption Standard (AES), End User Training and Support
Intermediate · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: File I/O, Data Structures, Programming Principles, Computer Programming Tools, Python Programming, Computer Programming, Computational Thinking, Software Development Tools, Development Environment, Data Storage, Functional Design, Integrated Development Environments, Software Documentation, Code Reusability, Data Import/Export, Jupyter
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Key Performance Indicators (KPIs), Cross-Functional Collaboration, Performance Measurement, Team Oriented, Cross-Functional Team Leadership, Compliance Management, Dashboard, Accountability, Continuous Monitoring, Regulatory Compliance, Dashboard Creation, Data Ethics, Governance Risk Management and Compliance, Governance, Performance Metric, Accountability Frameworks, Compliance Reporting, Regulatory Requirements, Law, Regulation, and Compliance
Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Cyber Threat Intelligence, Threat Management, Threat Detection, Cybersecurity, Security Testing, IT Security Architecture, Cyber Security Assessment, Cyber Security Strategy, Security Strategy, Security Management, Cyber Risk, Risk Management Framework, Risk Management, Information Systems Security, Vulnerability Scanning, Vulnerability Assessments, Security Controls, Penetration Testing, Incident Response, Vendor Management
Intermediate · Course · 1 - 4 Weeks