IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Yale University
Skills you'll gain: Design Thinking, Community Outreach, Organizational Structure, Stakeholder Engagement, Entrepreneurship, Sustainable Development, Research and Design, Business Modeling, Verbal Communication Skills, Advocacy, Innovation, Social Sciences, Fundraising, Performance Metric
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Information Privacy, Personally Identifiable Information, Data Ethics, Law, Regulation, and Compliance, Data Security, Journalism, Emerging Technologies, Media and Communications, Internet Of Things, Algorithms, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Incident Response, Business Continuity, Disaster Recovery, Cybersecurity, Security Management, Computer Security Incident Management, Crisis Management, Information Assurance
Beginner · Course · 1 - 3 Months

Institute for the Future
Skills you'll gain: Visionary, Strategic Planning, Action Oriented, Planning, Community Organizing, Strategic Thinking, Optimism, Creative Thinking, Systems Thinking, Innovation, Persuasive Communication, Creativity, Goal Setting, Leadership, Storytelling, Cultural Responsiveness, Discussion Facilitation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Patch Management, Microsoft Azure, Cloud Management, Identity and Access Management, Cloud Infrastructure, Cloud Computing, Cloud Computing Architecture, Infrastructure As A Service (IaaS), Cloud Services, Disaster Recovery, Virtual Machines, Cloud Solutions, Kubernetes, Cloud Platforms, Role-Based Access Control (RBAC), Windows PowerShell, System Monitoring, Public Cloud, Infrastructure as Code (IaC), Cloud Security
Beginner · Specialization · 3 - 6 Months

Imperial College London
Skills you'll gain: Health And Wellness Coaching, Patient Communication, Motivational Interviewing, Patient Education And Counseling, Patient-centered Care, Health Promotion, Coaching, Goal Setting, Health Care, Active Listening, Empowerment, Planning
Beginner · Course · 1 - 4 Weeks

Shanghai Jiao Tong University
Skills you'll gain: Vocabulary, Oral Comprehension, Language Learning, Language Competency, Cultural Sensitivity
Beginner · Course · 1 - 3 Months

ESSEC Business School
Skills you'll gain: Communication Strategies, Cultural Sensitivity, Intercultural Competence, Cultural Diversity, Verbal Communication Skills, Communication, Relationship Building, Non-Verbal Communication, Negotiation, International Relations
Intermediate · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: Talent Management, People Development, Professional Networking, Collaboration, Leadership Development, Team Motivation, Teamwork, People Management, Entrepreneurship, Innovation, Leadership and Management, Leadership, Creativity, Employee Coaching, Mentorship, Influencing, Employee Retention, Recruitment Strategies, Growth Strategies
Beginner · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Building Design, Sustainable Technologies, Sustainable Development, Energy and Utilities, Electrical Power, Sustainable Architecture, Workforce Planning, Gap Analysis, Climate Change Mitigation, Training Programs, Emerging Technologies, Professional Networking, Semiconductors
Beginner · Course · 1 - 3 Months

O.P. Jindal Global University
Skills you'll gain: Writing, Writing and Editing, Research, Peer Review, Media and Communications, Journals, Research and Design, Policy Analysis, Research Design, Content Creation
Beginner · Course · 1 - 4 Weeks

Peking University
Skills you'll gain: Oral Comprehension, Literacy, Vocabulary, Language Competency, Grammar, Language Learning
Intermediate · Course · 1 - 3 Months