• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Analytics

Customer Analytics Courses

Customer analytics courses can help you learn data collection techniques, customer segmentation, predictive modeling, and performance measurement. You can build skills in interpreting customer behavior, optimizing marketing strategies, and enhancing customer experience through data-driven insights. Many courses introduce tools like Google Analytics, Tableau, and SQL, that support analyzing data and visualizing trends to inform business decisions.

Popular Customer Analytics Courses and Certifications


  • U

    University of Colorado Boulder

    Software Architecture for Big Data

    Skills you'll gain: Service Level, Databases, Database Development, Database Management, Acceptance Testing, Data Architecture, Software Engineering, Web Applications, Performance Testing, Scalability, Software Systems, Microservices, Software Architecture, System Testing, Distributed Computing, Data Infrastructure, System Monitoring, Functional Requirement, Application Deployment, Big Data

    ★ 3.5 (107) · Advanced · Specialization · 1 - 3 Months

  • C

    Coursera

    Qlik Sense for Beginners: Analyze and Visualize Data

    Skills you'll gain: Data Storytelling, Data Presentation, Customer Analysis, Data Integration, Data Visualization, Data Analysis, Customer Insights, Data-Driven Decision-Making, Data Analysis Software, Exploratory Data Analysis, Customer Retention, Analytics, Data Visualization Software

    ★ 4.1 (15) · Intermediate · Guided Project · Less Than 2 Hours

  • A

    Alfaisal University | KLD

    تجربة العملاء وخلق القيمة

    Skills you'll gain: Market Dynamics, Customer experience improvement, Product Knowledge, Customer experience strategy (CX), Team Oriented, Product Lifecycle Management, Customer Analysis, Value Propositions, User Experience, Competitive Analysis, Strategic Thinking, Cost Management

    ★ 4.9 (118) · Beginner · Course · 1 - 4 Weeks

  • N

    Northeastern University

    Healthcare Trends for Business Professionals

    Skills you'll gain: Value-Based Care, Journey Mapping, Healthcare Industry Knowledge, Health Systems, Health Informatics, Organizational Change, Managed Care, Quality Assurance, Change Management, Decision Support Systems, Health Care, Data Quality, Care Management, Patient-centered Care, Business Solutions, AI Product Strategy, Health Policy, Scientific Methods, Health Equity, Predictive Analytics

    ★ 4.5 (215) · Beginner · Specialization · 3 - 6 Months

  • F

    Fundação Instituto de Administração

    Supply Chain & Operations

    Skills you'll gain: Process Mapping, Operations Management, Process Analysis, Process Improvement, Operations, Revenue Management, Business Modeling, Business Process Improvement, Supply Chain, Supply Chain Management, Business Process, Quality Improvement, Process Improvement and Optimization, Organizational Structure, Supply Chain Planning, Supply Management, Strategic Thinking, Business Strategy, Strategic Decision-Making, Competitive Analysis

    ★ 4.6 (78) · Beginner · Specialization · 3 - 6 Months

  • U

    University of Colorado Boulder

    Statistics and Data Analysis with Excel, Part 1

    Skills you'll gain: Descriptive Statistics, Statistical Visualization, Data Transformation, Data Cleansing, Probability, Box Plots, Histogram, Probability Distribution, Probability & Statistics, Scatter Plots, Statistics, Microsoft Excel, Excel Formulas, Data Analysis, Statistical Methods, Spreadsheet Software, Bayesian Statistics

    ★ 4.6 (41) · Beginner · Course · 1 - 3 Months

  • C

    Coursera

    GenAI for Supply Chain Optimization

    Skills you'll gain: Responsible AI, Inventory Management System, Inventory Control, Supply Chain Management, Supply Chain, Generative AI, Operational Efficiency, Supply Chain Planning, Inventory and Warehousing, Supply Chain Systems, Transportation, Supply Chain, and Logistics, Data Ethics, Logistics Management, AI Enablement, Demand Planning, AI Integrations, Customer Demand Planning, Emerging Technologies, Predictive Analytics, Automation

    ★ 4.8 (16) · Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Security Best Practices in Google Cloud

    Skills you'll gain: Identity and Access Management, Cloud Security, OAuth, Google Cloud Platform, Kubernetes, Cloud Storage, Authentications, Security Controls, Application Security, Authorization (Computing), Data Security, Role-Based Access Control (RBAC), Hardening, Web Applications, Vulnerability Scanning, Encryption, Key Management, Virtual Machines

    ★ 4.7 (351) · Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Agile Projects: Creating User Stories with Value in Taiga

    Skills you'll gain: User Story, Agile Product Development, Agile Methodology, Agile Project Management, Product Requirements, Customer experience strategy (CX), Journey Mapping, Presentations, Project Management Software, Customer Analysis, Product Development, Stakeholder Communications, Innovation

    ★ 4.8 (17) · Intermediate · Guided Project · Less Than 2 Hours

  • B

    Board Infinity

    Foundations of Management Consulting: Strategies & Tools

    Skills you'll gain: Selling Techniques, Operations, Supply Chain, Business Operations, Marketing, Advertising, Process Design, Profit and Loss (P&L) Management, Lean Methodologies, Cost Benefit Analysis, Business Analysis Tools, Case Studies, Corporate Strategy, Go To Market Strategy, Market Analysis, Revenue Management, Strategic Marketing, Customer Analysis, Complex Problem Solving

    ★ 4.3 (36) · Beginner · Specialization · 1 - 3 Months

  • U

    University of Minnesota

    Healthcare Delivery Providers

    Skills you'll gain: Health Systems, Healthcare Industry Knowledge, Leadership Studies, Leadership Development, Health Care Administration, Managed Care, Organizational Structure, Health Administration, Health Care, Value-Based Care, Primary Care, Care Coordination, Payment Systems, Home Health Care, Medicare, Organizational Effectiveness, Health Policy, Patient-centered Care, Stakeholder Analysis, Hospital Medicine

    ★ 4.7 (215) · Mixed · Course · 1 - 3 Months

  • C

    Coursera

    AI SEO & GEO: Boost Your Brand's AI Visibility

    Skills you'll gain: Keyword Research, Content Performance Analysis, Search Engine Optimization, AI Personalization, Campaign Planning, Scheduling, Search Engine Marketing, Web Analytics, Generative Engine Optimization (GEO), Email Automation, Strategic Marketing, Customer Analysis, Campaign Management, Digital Marketing, Content Strategy, Generative AI Agents, Market Intelligence, Performance Analysis, Marketing Design, Strategic Partnership

    Beginner · Professional Certificate · 3 - 6 Months

1…200201202…490

In summary, here are 10 of our most popular customer analytics courses

  • Software Architecture for Big Data: University of Colorado Boulder
  • Qlik Sense for Beginners: Analyze and Visualize Data: Coursera
  • تجربة العملاء وخلق القيمة: Alfaisal University | KLD
  • Healthcare Trends for Business Professionals: Northeastern University
  • Supply Chain & Operations: Fundação Instituto de Administração
  • Statistics and Data Analysis with Excel, Part 1: University of Colorado Boulder
  • GenAI for Supply Chain Optimization: Coursera
  • Security Best Practices in Google Cloud: Google Cloud
  • Agile Projects: Creating User Stories with Value in Taiga: Coursera
  • Foundations of Management Consulting: Strategies & Tools: Board Infinity

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok